[RESOLVED] Strange Startup Screen Problem

Any issues, problems or troubleshooting topics related to the additional features present in the Prepar3D Professional Plus client application.
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pltfurkan
Posts: 7
Joined: Sat Aug 07, 2021 11:20 am

[RESOLVED] Strange Startup Screen Problem

Post by pltfurkan »

Hi,

I have a really strange problem that, after selecting an aircraft from vehicle selection of Prepar3D v5.2, something goes wrong with the sim. I did not find any solution for that.

I did lots of thing to fix it.
My drivers are updated.
System:
i9-10900k @5.1gHz oc
Rtx3090

SS:
1) Before selecting aircraft, everything seems normal
https://ibb.co/hMrrwR2
2)After selection
https://ibb.co/kGTB9G8
3)
https://ibb.co/znpgcT3
User avatar
Martyson
Posts: 15191
Joined: Sun Mar 25, 2012 11:08 am

Re: Strange Startup Screen Problem

Post by Martyson »

@ pltfurkan ,

Your P3D start up screen is not normal e.g., missing data.

Did you build your own PC or upgrade an old PC or is it a store purchased PC?

Just to verify, your P3D product and version number xxxyyy ?

Did you just install P3D for the first time today or upgrade from a previous version?

What are your full system specs?

Can you start the P3D default flight [click OK on initial screen] and do a screenshot after it loads the F35A at KRND?

A copy of your SS:
Image

Mine at KDTW:
Image
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
pltfurkan
Posts: 7
Joined: Sat Aug 07, 2021 11:20 am

Re: Strange Startup Screen Problem

Post by pltfurkan »

Martyson wrote: Sat Aug 07, 2021 12:59 pm @ pltfurkan ,

Your P3D start up screen is not normal e.g., missing data.

Did you build your own PC or upgrade an old PC or is it a store purchased PC?

Just to verify, your P3D product and version number xxxyyy ?

Did you just install P3D for the first time today or upgrade from a previous version?

What are your full system specs?

Can you start the P3D default flight [click OK on initial screen] and do a screenshot after it loads the F35A at KRND?

A copy of your SS:
Image

Mine at KDTW:
Image
I built my own PC.
Specs:
i9 10900K 3.70gHz - 5.1 OC AI Tweak Asus
Asus Rog Strix Z590-F Motherboard
Rog Strix Rtx 3090 OC
32 GB DDR4 3600 mhz ram
360mm liquid cooler for cpu
Samsung 980 pro plus SSD 2tb
Windows 10 pro 21H1 19043.1151 - Windows Feature Exp. Pack 120.2212.3530
Nvidia GeForce Driver: 471.41

P3D v5.2.22.27615 and i installed it first time.

Except start up screen problem, i do not have any problem. Sim works good for now.

Image
User avatar
Martyson
Posts: 15191
Joined: Sun Mar 25, 2012 11:08 am

Re: Strange Startup Screen Problem

Post by Martyson »

@ pltfurkan ,

Did you see this post with P3Dv4.5HF3?

https://www.prepar3d.com/forum/viewtopi ... 2&t=143179
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
pltfurkan
Posts: 7
Joined: Sat Aug 07, 2021 11:20 am

Re: Strange Startup Screen Problem

Post by pltfurkan »

Martyson wrote: Sat Aug 07, 2021 2:21 pm @ pltfurkan ,

Did you see this post with P3Dv4.5HF3?

https://www.prepar3d.com/forum/viewtopi ... 2&t=143179
Exactly same problem we have for P3D.
User avatar
Martyson
Posts: 15191
Joined: Sun Mar 25, 2012 11:08 am

Re: Strange Startup Screen Problem

Post by Martyson »

Just for follow up information:
My system is ok with P3Dv4.5HF3 and P3Dv5.2 HF1:

No Overclocking

Windows 10 Home
21H1
6/19/2020
190.43.1151
Windows Feature Experience Pack 120.2212.3530.0
Nvidia 471.41 July2021

i9 9900K
Corsair H100i Pro RGB cooler
Gygabyte Z390
24x DVD RW
1000W PS
2 each 1TB NVME drives
32GB DDR4 memory
GeForce RTX 2080 Ti 11GB
Viewsonic display VA2446mh-LED
Viewsonic display VX2250wm-LED
SAITEK Proflight Yoke and Throttles (3 Axis) module
SAITEK Proflight Throttles (3 Axis) second module
Thrustmaster Hotas Warthog Joystick and Throttles
Thrustmaster TCA Throttle Quadrant and Sidestick
One 7 port USB Powered Hub
CH rudder Pedals


Nvidia 471.11 6-22-2021

Orbx global, a few Orbx regions / and a few payware airports (Orbx and others USA / North America/Europe).
Active Sky , PMDG , FSLabs A320X, and other payware aircraft.
P3Dv4, P3dv5, Xplane 11 and MSFS [2020].
FSUIPC6, Version 6.0.11 (for P3Dv4 and P3dv5).
FFSUIPC7 for MSFS {2020}.
Navigraph charts services
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
Saldo
Posts: 428
Joined: Thu Sep 18, 2014 7:26 am

Re: Strange Startup Screen Problem

Post by Saldo »

pltfurkan wrote: Sat Aug 07, 2021 2:31 pm
Martyson wrote: Sat Aug 07, 2021 2:21 pm @ pltfurkan ,

Did you see this post with P3Dv4.5HF3?

https://www.prepar3d.com/forum/viewtopi ... 2&t=143179
Exactly same problem we have for P3D.
1 Delete your HLSL shader folder
2 Un- and reinstall P3D client
pltfurkan
Posts: 7
Joined: Sat Aug 07, 2021 11:20 am

Re: Strange Startup Screen Problem

Post by pltfurkan »

Solution came from @CBT_Phoenix :
UPDATE!

I finally solved the issue! After asking help in the Microsoft Community, performing a clear start of Windows, and excluding all instances running on Windows one by one, I found the offending service:
Is the "Nahimic Service" from Nahimic.

To disable it, press Win+R, type msconfig, press enter, then go to Services, look for Nahimic service, disable it, and reboot.
Voilà, easy as that :D

Thank you everyone for the help and support provided, maybe this solution can also help the other guy with a similar issue :)
It is working for v4.5 and v5.2. Thanks a lot CBT_Phoenix ! :)
User avatar
Martyson
Posts: 15191
Joined: Sun Mar 25, 2012 11:08 am

Re: Strange Startup Screen Problem

Post by Martyson »

pltfurkan wrote: Sun Aug 08, 2021 6:26 pm Solution came from @CBT_Phoenix :
UPDATE!

I finally solved the issue! After asking help in the Microsoft Community, performing a clear start of Windows, and excluding all instances running on Windows one by one, I found the offending service:
Is the "Nahimic Service" from Nahimic.

To disable it, press Win+R, type msconfig, press enter, then go to Services, look for Nahimic service, disable it, and reboot.
Voilà, easy as that :D

Thank you everyone for the help and support provided, maybe this solution can also help the other guy with a similar issue :)
It is working for v4.5 and v5.2. Thanks a lot CBT_Phoenix ! :)
@ pltfurkan ,

Glad to hear your problem is resolved.

Note:
Original solution post with additional information is here:
https://www.prepar3d.com/forum/viewtopi ... 2&t=143179
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
pltfurkan
Posts: 7
Joined: Sat Aug 07, 2021 11:20 am

Re: Strange Startup Screen Problem

Post by pltfurkan »

Martyson wrote: Sun Aug 08, 2021 6:36 pm
pltfurkan wrote: Sun Aug 08, 2021 6:26 pm Solution came from @CBT_Phoenix :
UPDATE!

I finally solved the issue! After asking help in the Microsoft Community, performing a clear start of Windows, and excluding all instances running on Windows one by one, I found the offending service:
Is the "Nahimic Service" from Nahimic.

To disable it, press Win+R, type msconfig, press enter, then go to Services, look for Nahimic service, disable it, and reboot.
Voilà, easy as that :D

Thank you everyone for the help and support provided, maybe this solution can also help the other guy with a similar issue :)
It is working for v4.5 and v5.2. Thanks a lot CBT_Phoenix ! :)
@ pltfurkan ,

Glad to hear your problem is resolved.

Note:
Original solution post with additional information is here:
https://www.prepar3d.com/forum/viewtopi ... 2&t=143179
Thanks for all to you ☺️ For your support and interest.
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