Hi,
I've watched the video, followed the steps, but it did not connect online. At one stage it told me my recycle bin was corrupted and did I want to empty it. P3d is now removed from my PC. But, I can find no way of stopping my subscription. There is nothing in the FAQs - very disappointing.
Can someone please advise?
How To Unsubscribe
How To Unsubscribe
Prepar3dv5: i7 6800k OC 4 Ghz, 16 GB DDR4, RTX2080ti, Water cooled, C: NVME SSD, F; Flight Sims on SSD TM HOTAS Warthog Stick & Throttle, CH Yoke, CH Rudder Pedals, 2 x Thrustmaster MFDs, ProFlight Switch Panel, GoFlight HW, HP Reverb, ORBX
Re: How To Unsubscribe
JimmyWA,
Are you trying to "stop the subscription" because you have uninstalled and want a refund?
In that case, look for the refund policy here:
https://www.prepar3d.com/support/refundpolicy/
Jorgen
Are you trying to "stop the subscription" because you have uninstalled and want a refund?
In that case, look for the refund policy here:
https://www.prepar3d.com/support/refundpolicy/
Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.
All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
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Kayla Dillon
- Posts: 1316
- Joined: Mon Aug 01, 2016 5:59 pm
Re: How To Unsubscribe
Hello,
You can log in through your customer portal to cancel your payment plan.
The customer portal can be accessed via the link on your invoice, or you can click here: https://secure.prepar3d.com/solo/customers/Default.aspx?
Regards,
Kayla
You can log in through your customer portal to cancel your payment plan.
The customer portal can be accessed via the link on your invoice, or you can click here: https://secure.prepar3d.com/solo/customers/Default.aspx?
Regards,
Kayla
Prepar3D® Software Engineer
