Frequent crashes of P3d v2.5.12945.0 due to BEX - new user

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
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natfriedman
Posts: 1
Joined: Wed Apr 22, 2015 7:39 am

Post by natfriedman »

Hello,

I've just become a Prepar3d customer a couple of weeks ago and have been experiencing quite a few application crashes while flying which appear to be the result of a buffer overflow. This is happening so frequently that Prepar3d is unusable for me. At the moment it's crashing at the beginning of simulation, but sometimes it seems to be triggered by a user input (power setting or change of flaps/gear) while flying. I am using the latest version of Prepar3d (2.5.12945.0).

Here are a few examples, with details from App Crash View:

https://gist.github.com/anonymous/a556c888fd19fc20599b - this happened immediately after starting the sim, before it even finished rendering the runway
https://gist.github.com/anonymous/74ca59a6c3fa698395b5 - this occurred in-flight and was not precipitated by any particular user input
https://gist.github.com/anonymous/43cc634195cfa5a96bb7 - also in-flight, happened right after dropping flaps

There are dozens more. Here is the dxdiag output: https://gist.github.com/anonymous/21269936c311f8aa5e59

The only plugin I am using is FSUIPC which I installed just a few days ago.

The computer was built specifically for the purpose of running Prepar3d. It has an 8-core i7-4790K CPU (not overclocked) and 16GB of RAM (which passes a BIOS RAM test) and is running Windows 8.1 Pro (64-bit), version 6.3.9600.

I have two Nvidia GTX 970 cards, one of which is driving three 24" monitors in a spanning configuration (5760x1080). All three monitors are plugged into the same card. The other Nvidia card drives a single auxiliary VGA monitor for my hardware G1000 simulator (the PFD). An MFD is powered by the on-board Intel HD Graphics 4600, for a total of five monitors.

Here is the output of systeminfo: https://gist.github.com/anonymous/dd37c2f11baed74201df

I'm happy to submit any other information that anyone thinks might be helpful.

Nat
lawlegge
Posts: 165
Joined: Sat Jan 25, 2014 8:13 am

Post by lawlegge »

There is a possibility of a conflict by running on-board graphics with your video cards...have you tried with on-board graphics disabled ?

Anybody have any insight....
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