no remaining activations

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
Locked
sparky81
Posts: 13
Joined: Tue Sep 10, 2019 6:32 pm

no remaining activations

Post by sparky81 »

I get error 5013 no remaining activations. I did uninstalled before i reset my pc so not sure whats happening, hoping one of the admins can get me back and running.
Brad Shiver
Lockheed Martin
Posts: 361
Joined: Fri Mar 17, 2017 3:58 pm

Re: no remaining activations

Post by Brad Shiver »

Hello,

You will need to email licensing@prepar3d.com with your issue and license ID. Please be aware that it can take up to 2 business days for our licensing team to get to your request. Thanks for your patience.

-Brad
Locked