CTD: Terrain.dll

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
gsand
Posts: 7
Joined: Tue Sep 27, 2011 10:38 am

CTD: Terrain.dll

Postby gsand » Sun Apr 14, 2019 9:42 pm

Afternoon,

CTD flying PABE-PADL about 40nm south PABE. Very sparse scenery area. RealAir Duke with AS P3D4/ASCA and FS Real Time. Weather- SCT 7000 Vis >20nm.

1. Prepar3D version- 4.5.11.29713
2. Operating system- Win 10 Pro 64 1808:17763.437
3. All add-ons installed (applications, scenery, vehicles, etc.) ORBX Global, Vector, All ORBX NA regions, OLCNA, numerous ORBX airports, Flightbeam KDEN, Imaginesim KATL, Toposim mesh, AS P3D4/ASCA (Build 7035); FS Real Time, PMDG 737 (all), QW 787, iFly 747, Leonardo MD 82, 83, 88; TFDI 717, Milviz 732, RealAir Duke and T Duke, Vertix DA62; Navigraph FMS Data, AIG AI Manager, MAIW Matrix North America,
4. Hardware (graphics card, CPU, RAM, displays, etc.) i7 8700K 6-Core 3.7GHz (4.7GHz TurboBoost); ASUS ROG STRIX Z370-I Gaming ; 11GB GTX 1080 Ti; 32GB G.Skill TridentZ 3000MHz; 250GB Samsung 960 Evo PCIe NVMe M.2; 2x 500GB Samsung 850 Evo Series SSD; 1TB WD Black HDD
5. Changes made to your system – overclocking, graphics accelerators (NVIDIA Inspector), debuggers- Factory overclock to 4.7, stable since new 12/17, stable temps, rarely above 70C for both CPU and GPU; no graphics accelerators or debuggers
6. Changes to Prepar3D's settings or configuration files- no external mods to config file, all changes through P3D interface
7. Crash logs or error messages- below

Update process- Client and Content only.

Log Name: Application
Source: Application Error
Date: 4/14/2019 5:07:03 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Gerald-PC
Description:
Faulting application name: Prepar3D.exe, version: 4.5.11.29713, time stamp: 0x5ca56c53
Faulting module name: terrain.dll, version: 4.5.11.29713, time stamp: 0x5ca56bc1
Exception code: 0xc0000005
Fault offset: 0x00000000000dfc24
Faulting process id: 0x2b10
Faulting application start time: 0x01d4f2fe5f0de690
Faulting application path: D:\P3D 4.1\Prepar3D.exe
Faulting module path: D:\P3D 4.1\terrain.dll
Report Id: 1792e148-aff6-4672-afc3-3381f067196d
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-04-14T21:07:03.620885000Z" />
<EventRecordID>36189</EventRecordID>
<Channel>Application</Channel>
<Computer>Gerald-PC</Computer>
<Security />
</System>
<EventData>
<Data>Prepar3D.exe</Data>
<Data>4.5.11.29713</Data>
<Data>5ca56c53</Data>
<Data>terrain.dll</Data>
<Data>4.5.11.29713</Data>
<Data>5ca56bc1</Data>
<Data>c0000005</Data>
<Data>00000000000dfc24</Data>
<Data>2b10</Data>
<Data>01d4f2fe5f0de690</Data>
<Data>D:\P3D 4.1\Prepar3D.exe</Data>
<Data>D:\P3D 4.1\terrain.dll</Data>
<Data>1792e148-aff6-4672-afc3-3381f067196d</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Let me know if you need anything else. Thanks.
Gerald

cbruce
Posts: 66
Joined: Sun Oct 02, 2011 3:41 pm

Re: CTD: Terrain.dll

Postby cbruce » Wed Jun 12, 2019 8:23 pm

Hi, did you get to the bottom of this because I had a similar terrain.dll crash today which closed down P3D, I use Orbx Global, here are my logs:

Event 1000, Application error
Faulting application name: Prepar3D.exe, version: 4.5.11.29713, time stamp: 0x5ca56c53
Faulting module name: terrain.dll, version: 4.5.11.29713, time stamp: 0x5ca56bc1
Exception code: 0xc0000005
Fault offset: 0x00000000000e30ef
Faulting process ID: 0x113c
Faulting application start time: 0x01d5213f90bfe815
Faulting application path: C:\P3D\Prepar3D.exe
Faulting module path: C:\P3D\terrain.dll
Report ID: bd9bc4dd-f4dd-4918-bb82-4cb78c2b9ffd
Faulting package full name:
Faulting package-relative application ID:

Event 1026 .net runtime
Application: Prepar3D.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FF849DD30EF

Charles


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