P3D v3.4 crash, KERNELBASE.dll - PMDG 777

Other problems or issues not covered by other troubleshooting topics.
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Reif
Posts: 1
Joined: Sat Mar 11, 2017 5:14 am

P3D v3.4 crash, KERNELBASE.dll - PMDG 777

Post by Reif »

P3D 3.4.22.19868

I have a fresh install of all my flight sim software. Installed: P3D, ASCA, AS16, ORBX, A2A Comanshe 250

After a few minutes of flying, P3D crashes to the destkop. Below are the details of the windows event crash. Thoughts, next steps in troubleshooting? Thanks!!!

- EventData

Prepar3D.exe
3.4.22.19868
588f7cbf
KERNELBASE.dll
10.0.14393.479
58256d37
c0020001
000da832
20a0
01d29a2505801a13
C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe
C:\Windows\System32\KERNELBASE.dll
96c9b70f-714b-41ad-9131-8ffaac1ab0a7


I also have AppCrash if you need more details.
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aeronauta
Posts: 1661
Joined: Sun Oct 23, 2011 1:56 am
Location: Melbourne, Australia

Re: P3D v3.4 crash, KERNELBASE.dll

Post by aeronauta »

Remove the AS addons and try...
Jorge
Jorge Roldan
OZx Developer (aero) - Hovercontrol Helicopter Certified Pilot - Spad.Next Beta Tester - VATPAC Pilot PR
System i9-9990 4.7Ghz 32GB W11 Nvidia GeForce RTX 2080 8GB
ss256ua@yahoo.com
Posts: 4
Joined: Sat Apr 01, 2017 2:04 am

Re: P3D v3.4 crash, KERNELBASE.dll

Post by ss256ua@yahoo.com »

Did anybody received any recommendation?

Absolutely same issue here.

Brand new PC, ASN and PMDG737 SP 1D, everything up to date.
Crashing on descend.
peter131176
Posts: 32
Joined: Mon Dec 14, 2015 5:24 pm

Re: P3D v3.4 crash, KERNELBASE.dll

Post by peter131176 »

Sounds like User Profile corruption. Try to create new user of course with admin rights, login as new user, copy all related to P3D and addons from old profile to new from users\(username)\appdata\local\lockheed martin and appdata\roaming\lockheed martin and any other related software from there, from documents as well and copy lockheed martin from programdata and related software. Maybe this could help.
chote
Posts: 10
Joined: Sat Feb 11, 2017 11:52 pm

Re: P3D v3.4 crash, KERNELBASE.dll

Post by chote »

Hello to me the same happens to me but descending with the 777 PMDG and gave me the same error someone has another solution tighten that or know that can happen
AO1986
Posts: 17
Joined: Thu Mar 16, 2017 2:04 pm

Re: P3D v3.4 crash, KERNELBASE.dll

Post by AO1986 »

Same thing on my end. DId anyone get help on this? Crash on descent PMDG 777 into KSFO.
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Martyson
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Joined: Sun Mar 25, 2012 11:08 am

Re: P3D v3.4 crash, KERNELBASE.dll

Post by Martyson »

AO1986 wrote: Thu Aug 03, 2017 2:39 am Same thing on my end. DId anyone get help on this? Crash on descent PMDG 777 into KSFO.
Do all your T7 flight crash ?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
AO1986
Posts: 17
Joined: Thu Mar 16, 2017 2:04 pm

Re: P3D v3.4 crash, KERNELBASE.dll

Post by AO1986 »

Yes, just crashed a moment ago actually.
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