Duplicate Virtual Reality Tabs

[mamock]

Hi,

I have been trying to resolve this issue for hours...

Duplicate Virtual Reality buttons/tabs on the menu bar at top of screen - both show the same sub menus.

Have tried Repairing and Uninstall/Reinstall of Client/Content/Scenery with no success.

Any pointers as to how to delete the duplicate would be appreciated.

P3d Academic v5.4.9.28482
SimConnect 5.4.0.0

Cheers

[Martyson]

Hello mamock ,

Could you provide a screenshot of the top menu bar?

How to Post Screenshots (by Chris Metel):
https://www.prepar3d.com/forum/viewtopi ... 3&t=141933

[mamock]

Hi Vaughan,
Thanks for replying.

Screen Shot????? -- Never ever done a screen shot of anything ever... I'm starting to sweat now... too old for all this new fangled stuff...

Simpler explanation maybe...

Ribbon Menu Bar along the top of main Screen:
Scenario/Vehicle/Navigation/World/Options/Views/Analysis/Network/Tools/Virtual Reality/Virtual Reality/Help/Add-ons

Hope that clarifies my issue - 2x Virtual Reality

I'm starting to calm down now...

Thanks again for your help

Cheers

[Martyson]

Hi Vaughan,
Thanks for replying.

Screen Shot????? -- Never ever done a screen shot of anything ever... I'm starting to sweat now... too old for all this new fangled stuff...

Simpler explanation maybe...

Ribbon Menu Bar along the top of main Screen:
Scenario/Vehicle/Navigation/World/Options/Views/Analysis/Network/Tools/Virtual Reality/Virtual Reality/Help/Add-ons

Hope that clarifies my issue - 2x Virtual Reality

I'm starting to calm down now...

Thanks again for your help

Cheers

Hello mamock ,

I would like to see the position, size etc of all elements in the top menu.
It will provide additional information for LM staff.

Note:
Possibly a short video?

The Debugging steps:
The General Debugging Steps (by Chris Metel) :
https://www.prepar3d.com/forum/viewtopi ... 6&t=145777

[ciabatavenison]

Check for Updates: Ensure that your VR application or software is up-to-date. Sometimes, software updates include bug fixes and improvements that can resolve issues like duplicate buttons or tabs.

[mamock]

Thanks to all for your input on this issue.

Have resolved it by deleting a VirtualReality.dll I noticed in the Prepar3D v5 folder.
This was originally an Oculus.dll from the description so I took a chance and removed it.
Previously had an Oculus Rift so thought it might not be required.

Duplicate was gone when I loaded p3d, so lucky find it seems.

Cheers all