RX590 repeatedly hanging

Any issues, problems or troubleshooting topics related to computer hardware and the Prepar3D client application
JorgenSA
Posts: 2702
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: RX590 repeatedly hanging

Postby JorgenSA » Mon Jul 13, 2020 7:08 am

What specific latest version? This issue should be gone, if you have Windows 10 v. 2004 and the latest AMD driver.

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.

User avatar
Martyson
Posts: 10003
Joined: Sun Mar 25, 2012 11:08 am

Re: RX590 repeatedly hanging

Postby Martyson » Mon Jul 13, 2020 7:43 am

The bug here is DX12, to be taken care of by Microsoft, v. 2004 is part of that.

Jorgen
Do you have the link to that information from Microsoft?
Best Regards,
Vaughan Martell (KDTW)

JorgenSA
Posts: 2702
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: RX590 repeatedly hanging

Postby JorgenSA » Mon Jul 13, 2020 7:59 am

Microsoft admitting to a bug in Windows 10 and/or DX12?

I am not prepared (pun intended) for the world to come to an end.....

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.

Kendo
Posts: 13
Joined: Fri Apr 10, 2020 2:12 pm

Re: RX590 repeatedly hanging

Postby Kendo » Mon Jul 13, 2020 8:08 am

Anyway I am stuck on 1909 for the moment - 2004 is not yet available for my PC. I shall wait.

User avatar
Martyson
Posts: 10003
Joined: Sun Mar 25, 2012 11:08 am

Re: RX590 repeatedly hanging

Postby Martyson » Mon Jul 13, 2020 8:15 am

Microsoft admitting to a bug in Windows 10 and/or DX12?

I am not prepared (pun intended) for the world to come to an end.....

Jorgen
The OP’s reported problem is:
“Prepar3dV causes my RX590 graphics card to hang when selecting poor weather conditions such as heavy rain or snow.

Faulting application name: RadeonSoftware.exe, version: 10.1.2.1808, time stamp: 0x5f0350d4
Faulting module name: ntdll.dll, version: 10.0.18362.815, time stamp: 0xb29ecf52



You mentioned:
“The bug here is DX12, to be taken care of by Microsoft, v. 2004 is part of that.”


!. Where did you get the information that the OP’s problem is a bugged DX12 ?

2. Where did you get the information that that DX12 bug would be fixed by Microsoft?
Best Regards,
Vaughan Martell (KDTW)

JorgenSA
Posts: 2702
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: RX590 repeatedly hanging

Postby JorgenSA » Mon Jul 13, 2020 8:44 am

Read all the threads in this whole forum, condense all the information, on the basis of that form your opinion of what is going on, present same. Done all the time in tech support.

And yes, this my opinionated opinion, on the basis of which I formulate my answers (read the last line in my signature).

You can agree or not, you can follow my advice or not - completely up to you.

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.

User avatar
Martyson
Posts: 10003
Joined: Sun Mar 25, 2012 11:08 am

Re: RX590 repeatedly hanging

Postby Martyson » Mon Jul 13, 2020 8:54 am

Read all the threads in this whole forum, condense all the information, on the basis of that form your opinion of what is going on, present same. Done all the time in tech support.

And yes, this my opinionated opinion, on the basis of which I formulate my answers (read the last line in my signature).

You can agree or not, you can follow my advice or not - completely up to you.

Jorgen
"And yes, this my opinionated opinion"

Ok,
The IS the problem.

That IS what you omitted from your post:
"The bug here is DX12, to be taken care of by Microsoft, v. 2004 is part of that."


This is why I did not find the information.

That is why I asked for a link to the where you got the information.

Thanks for the follow up.
Best Regards,
Vaughan Martell (KDTW)

JorgenSA
Posts: 2702
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: RX590 repeatedly hanging

Postby JorgenSA » Mon Jul 13, 2020 9:10 am

You're welcome.

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.

Kendo
Posts: 13
Joined: Fri Apr 10, 2020 2:12 pm

Re: RX590 repeatedly hanging

Postby Kendo » Sun Jul 19, 2020 5:06 pm

I now have the Win 10 2004 update, the latest AMD driver and it still CTD as soon as I select "Heavy Snows", "Grey and Rainy", "Major Thunderstorm" - but only when using 'Enhanced Atmospherics'. Turn that off and it's fine. Guess I'll have to wait for it to move out of beta.

JorgenSA
Posts: 2702
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: RX590 repeatedly hanging

Postby JorgenSA » Sun Jul 19, 2020 5:57 pm

Good to hear things are getting better!

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.


Return to “Hardware Specific Questions”

Who is online

Users browsing this forum: No registered users and 37 guests