RX590 repeatedly hanging

Any issues, problems or troubleshooting topics related to computer hardware and the Prepar3D client application
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JorgenSA
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Re: RX590 repeatedly hanging

Post by JorgenSA »

What specific latest version? This issue should be gone, if you have Windows 10 v. 2004 and the latest AMD driver.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

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Martyson
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Re: RX590 repeatedly hanging

Post by Martyson »

JorgenSA wrote: Sun Jul 12, 2020 6:31 pm The bug here is DX12, to be taken care of by Microsoft, v. 2004 is part of that.

Jorgen
Do you have the link to that information from Microsoft?
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Vaughan Martell PP-ASEL (KDTW)
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JorgenSA
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Re: RX590 repeatedly hanging

Post by JorgenSA »

Microsoft admitting to a bug in Windows 10 and/or DX12?

I am not prepared (pun intended) for the world to come to an end.....

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
Kendo
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Re: RX590 repeatedly hanging

Post by Kendo »

Anyway I am stuck on 1909 for the moment - 2004 is not yet available for my PC. I shall wait.
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Martyson
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Re: RX590 repeatedly hanging

Post by Martyson »

JorgenSA wrote: Mon Jul 13, 2020 7:59 am Microsoft admitting to a bug in Windows 10 and/or DX12?

I am not prepared (pun intended) for the world to come to an end.....

Jorgen
The OP’s reported problem is:
“Prepar3dV causes my RX590 graphics card to hang when selecting poor weather conditions such as heavy rain or snow.

Faulting application name: RadeonSoftware.exe, version: 10.1.2.1808, time stamp: 0x5f0350d4
Faulting module name: ntdll.dll, version: 10.0.18362.815, time stamp: 0xb29ecf52



You mentioned:
“The bug here is DX12, to be taken care of by Microsoft, v. 2004 is part of that.”


!. Where did you get the information that the OP’s problem is a bugged DX12 ?

2. Where did you get the information that that DX12 bug would be fixed by Microsoft?
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Vaughan Martell PP-ASEL (KDTW)
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JorgenSA
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Re: RX590 repeatedly hanging

Post by JorgenSA »

Read all the threads in this whole forum, condense all the information, on the basis of that form your opinion of what is going on, present same. Done all the time in tech support.

And yes, this my opinionated opinion, on the basis of which I formulate my answers (read the last line in my signature).

You can agree or not, you can follow my advice or not - completely up to you.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
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Martyson
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Re: RX590 repeatedly hanging

Post by Martyson »

JorgenSA wrote: Mon Jul 13, 2020 8:44 am Read all the threads in this whole forum, condense all the information, on the basis of that form your opinion of what is going on, present same. Done all the time in tech support.

And yes, this my opinionated opinion, on the basis of which I formulate my answers (read the last line in my signature).

You can agree or not, you can follow my advice or not - completely up to you.

Jorgen
"And yes, this my opinionated opinion"

Ok,
The IS the problem.

That IS what you omitted from your post:
"The bug here is DX12, to be taken care of by Microsoft, v. 2004 is part of that."


This is why I did not find the information.

That is why I asked for a link to the where you got the information.

Thanks for the follow up.
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
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JorgenSA
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Re: RX590 repeatedly hanging

Post by JorgenSA »

You're welcome.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
Kendo
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Re: RX590 repeatedly hanging

Post by Kendo »

I now have the Win 10 2004 update, the latest AMD driver and it still CTD as soon as I select "Heavy Snows", "Grey and Rainy", "Major Thunderstorm" - but only when using 'Enhanced Atmospherics'. Turn that off and it's fine. Guess I'll have to wait for it to move out of beta.
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JorgenSA
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Re: RX590 repeatedly hanging

Post by JorgenSA »

Good to hear things are getting better!

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
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