P3dv4 Terrain.dll

Any issues, problems or troubleshooting topics related to computer hardware and the Prepar3D client application
superzelle4
Posts: 9
Joined: Thu May 07, 2020 5:12 pm

P3dv4 Terrain.dll

Postby superzelle4 » Thu May 14, 2020 6:31 pm

Hey, since like 1 month i think its with the new hotfix for p3dv4 i getting very often like every 2 or third flight an CTD with the error terrain.dll. i dont know what to do anymore i dont get it fixed. i have even reinstalled my p3dv4 my windows etc.. i didnt had this issue on p3dv4 like before 1 month i had a very stable p3dv4 with same addons as now. Its getting frustrating. i get this error mostly after departure in climb or on Arrival.

this is the log of the crash
Prepar3D.exe
4.5.14.34698
5e94b5c2
terrain.dll
4.5.14.34698
5e94b52d
c0000005
00000000000f231e
4604
01d62a15a8d63776
C:\FLIGHTSIM\Prepar3D.exe
C:\FLIGHTSIM\terrain.dll
55e37bb2-d3f1-4224-be42-1ebe72e31f6f

secound Anwendung: Prepar3D.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: Ausnahmecode c0000005, Ausnahmeadresse 00007FFAC694231E

Hardware:
ryzen 7 3700x
RTX 2070 8gb
16 gb Ram
SSD Samsung
Win10

Martyson
Posts: 9631
Joined: Sun Mar 25, 2012 11:08 am

Re: P3dv4 Terrain.dll

Postby Martyson » Fri May 15, 2020 10:19 am

Hey, since like 1 month i think its with the new hotfix for p3dv4 i getting very often like every 2 or third flight an CTD with the error terrain.dll. i dont know what to do anymore i dont get it fixed. i have even reinstalled my p3dv4 my windows etc.. i didnt had this issue on p3dv4 like before 1 month i had a very stable p3dv4 with same addons as now. Its getting frustrating. i get this error mostly after departure in climb or on Arrival.

this is the log of the crash
Prepar3D.exe
4.5.14.34698
5e94b5c2
terrain.dll
4.5.14.34698
5e94b52d
c0000005
00000000000f231e
4604
01d62a15a8d63776
C:\FLIGHTSIM\Prepar3D.exe
C:\FLIGHTSIM\terrain.dll
55e37bb2-d3f1-4224-be42-1ebe72e31f6f

secound Anwendung: Prepar3D.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: Ausnahmecode c0000005, Ausnahmeadresse 00007FFAC694231E

Hardware:
ryzen 7 3700x
RTX 2070 8gb
16 gb Ram
SSD Samsung
Win10
You did not mention which aircraft and scenery was in use.
My initial thought is something is not compatible ?
Best Regards,
Vaughan Martell (KDTW)

superzelle4
Posts: 9
Joined: Thu May 07, 2020 5:12 pm

Re: P3dv4 Terrain.dll

Postby superzelle4 » Fri May 22, 2020 3:40 pm

It mostly happening with all planes and around the world just random but mostly on the climb and i have noticed possible more with the ngxu then other planes. Just wantet to do a flight yesterday again with ngxu from Prague to Stockholm it just crashed on climb now today i tried again and again crashing on climb but now on reaching cruise again same error terrain dll. its getting frustrating. p3dv4 was running month ago or so long time without ctds and stable. P3dv5 is unusable at this time for me too.

Martyson
Posts: 9631
Joined: Sun Mar 25, 2012 11:08 am

Re: P3dv4 Terrain.dll

Postby Martyson » Fri May 22, 2020 4:01 pm

It mostly happening with all planes and around the world just random but mostly on the climb and i have noticed possible more with the ngxu then other planes. Just wantet to do a flight yesterday again with ngxu from Prague to Stockholm it just crashed on climb now today i tried again and again crashing on climb but now on reaching cruise again same error terrain dll. its getting frustrating. p3dv4 was running month ago or so long time without ctds and stable. P3dv5 is unusable at this time for me too.
"It mostly happening with all planes and around the world just random but mostly on the climb"
I have not seen reports of this problem?

"P3dv5 is unusable at this time for me too. "
As far as I know the PMDG ngxu has not been released for P3Dv5 yet, if that is what you have used.

What are your system specs for P3Dv5?
Best Regards,
Vaughan Martell (KDTW)

superzelle4
Posts: 9
Joined: Thu May 07, 2020 5:12 pm

Re: P3dv4 Terrain.dll

Postby superzelle4 » Fri May 22, 2020 5:19 pm

Iam using a
ryzen 7 3700x
Rtx 2070
16 GB ram
B450 tomahawk max
Ssd Samsung
Win 10 1909

Iam getting often crashes in p3dv5 but not terrain iam getting mostly you ran out of dedicated graphic memory even if there is often like 2 or 1 GB still free and also this error comes often if I change a setting or graphic setting even to lower settings. Also true sky just often randomly turns off.

Martyson
Posts: 9631
Joined: Sun Mar 25, 2012 11:08 am

Re: P3dv4 Terrain.dll

Postby Martyson » Sat May 23, 2020 5:39 am

Iam using a
ryzen 7 3700x
Rtx 2070
16 GB ram
B450 tomahawk max
Ssd Samsung
Win 10 1909

Iam getting often crashes in p3dv5 but not terrain iam getting mostly you ran out of dedicated graphic memory even if there is often like 2 or 1 GB still free and also this error comes often if I change a setting or graphic setting even to lower settings. Also true sky just often randomly turns off.
Beau Hollis on Vram usage / information :
https://www.prepar3d.com/forum/viewtopi ... 55#p218355
https://www.prepar3d.com/forum/viewtopi ... 2&t=137579

Also:
In a previous post you mentioned:
"It mostly happening with all planes and around the world just random but mostly on the climb and i have noticed possible more with the ngxu then other planes."

Have you contacted PMDG support ?
Best Regards,
Vaughan Martell (KDTW)

superzelle4
Posts: 9
Joined: Thu May 07, 2020 5:12 pm

Re: P3dv4 Terrain.dll

Postby superzelle4 » Thu May 28, 2020 11:16 am

no i haven't. Honestly i dont think this is caused by ngxu because like i said its happening with other planes too. Just to day i wantet to do a flight from hamburg to dusseldorf with aerosoft pro a320 and it just crashed n climb. I think it might be problem with framework or orbx. Iam getting in the event manager first the framework error and then terrain dll and some other 2 erros after that. Btw iam using already now the new win version 2004 so first has not solved that.

FIRST ERROR

Anwendung: Prepar3D.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: Ausnahmecode c0000005, Ausnahmeadresse 00007FFA8F32231E

SECOUND ERROR:

Name der fehlerhaften Anwendung: Prepar3D.exe, Version: 4.5.14.34698, Zeitstempel: 0x5e94b5c2
Name des fehlerhaften Moduls: terrain.dll, Version: 4.5.14.34698, Zeitstempel: 0x5e94b52d
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000000f231e
ID des fehlerhaften Prozesses: 0x1d64
Startzeit der fehlerhaften Anwendung: 0x01d634d57e74ce33
Pfad der fehlerhaften Anwendung: C:\FLIGHTSIM\Prepar3D.exe
Pfad des fehlerhaften Moduls: C:\FLIGHTSIM\terrain.dll
Berichtskennung: 6226ef7b-92ae-45c0-8b35-7548734a0495
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

THIRD ERRROR

: Fehlerbucket 1773005534093108363, Typ 4
Ereignisname: APPCRASH
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: Prepar3D.exe
P2: 4.5.14.34698
P3: 5e94b5c2
P4: terrain.dll
P5: 4.5.14.34698
P6: 5e94b52d
P7: c0000005
P8: 00000000000f231e
P9:
P10:

Angefügte Dateien:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE775.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREC68.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREC78.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREC86.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREC97.tmp.txt

Diese Dateien befinden sich möglicherweise hier:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Prepar3D.exe_3067b273d61c59e936cde3ee8c01ab0ad18709d_2ede80bc_f29681ae-6650-489c-be1d-79ea973c2d4a

Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: 6226ef7b-92ae-45c0-8b35-7548734a0495
Berichtstatus: 268435456
Bucket mit Hash: 391f68ee8c067b62489afb23b46be48b
CAB-Datei-Guid: 0

FOURTH ERROR

Anwendung: flylivestudio.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.ArgumentException
bei System.ThrowHelper.ThrowArgumentException(System.ExceptionResource)
bei System.Collections.Generic.Dictionary`2+KeyCollection[[System.Byte, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].CopyTo(Byte[], Int32)
bei FSUIPC.FSUIPCConnection.Close()
bei Project_Live.Classes.FSUIPCDataGetter.tryConnect()
bei Project_Live.ViewModels.flightDataViewModel.setData(System.String, System.String, System.String)
bei Project_Live.ViewModels.flightDataViewModel+<updateData>d__227.MoveNext()
bei System.Runtime.CompilerServices.AsyncMethodBuilderCore+<>c.<ThrowAsync>b__6_1(System.Object)
bei System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
bei System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
bei System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
bei System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
bei System.Threading.ThreadPoolWorkQueue.Dispatch()
bei System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

And the FITH ERROR

Name der fehlerhaften Anwendung: flylivestudio.exe, Version: 1.0.0.0, Zeitstempel: 0x5e77676d
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 10.0.19041.207, Zeitstempel: 0xae908b72
Ausnahmecode: 0xe0434352
Fehleroffset: 0x00129862
ID des fehlerhaften Prozesses: 0x36d8
Startzeit der fehlerhaften Anwendung: 0x01d634d711971b69
Pfad der fehlerhaften Anwendung: C:\CAG2 Software\FlyLive Studio\flylivestudio.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\KERNELBASE.dll
Berichtskennung: c3e0678a-9f85-48b5-9fa6-49672bd6cf55
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

superzelle4
Posts: 9
Joined: Thu May 07, 2020 5:12 pm

Re: P3dv4 Terrain.dll

Postby superzelle4 » Sun May 31, 2020 2:57 pm

Hey, it seems i solved that problem. i made some tests with different settings and etc. to track down what the problem is it always took off from Salvador (paul ricardo scenery) because there was always a ctd somewhere around the climb. so yeah one thing i testet was not to use overclocked CPU and there was no terrain dll crash without CPU oc. i was not ofc not sure if this was a coincident so i made some more test with oc and without. without oc no crash and often with oc i had a crash. it was because my oc was not so stable my core voltage was to low for my frequency setting. now I am using a higher voltage core for my oc Settings and no ctd on climb so far. i will test it in the next flight if it stay so...


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