[RESOLVED] P3Dv4.5.13 Silent CTD

Any issues, problems or troubleshooting topics related to computer hardware and the Prepar3D client application
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dwadsworth
Posts: 26
Joined: Sat May 10, 2014 7:06 pm

[RESOLVED] P3Dv4.5.13 Silent CTD

Post by dwadsworth »

Starting in the last two months I have been unable to complete a flight in any aircraft: PMDG NGXu, FSL A3xx, and CRJ.

Every flight results in a silent CTD sometime during the flight (so far never on the ground), where P3D stops showing a wait icon and then disappears. In each case, I get the same appcrash report:
"Stopped Working,
0xc0020001 exception in KERNELBASE.dll,
The string binding is invalid."

Event viewer shows the same event, different format.

I completely rebuilt the system. All disks departitioned, fresh OS and P3D installations.

CPU and video card not OCed. Memory slowed from ratings. System specs in signature. System adequately cooled and stress tested.

I have seen several others report seeing this error recently both in sim world and other areas. So it seems to be a OS related error.

I have followed the CTD guidance both from here and AvSim.

Any suggestions accepted. Very frustrated at not being able to run P3D.
Dave Wadsworth P3DV5.1HF1
i910900 @ 4.9G, 32G DDR4 4000, 3090, 4K HDR
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JorgenSA
Posts: 3572
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: P3Dv4.5.13 Silent CTD

Post by JorgenSA »

Dave,

This is not a P3D error, but an error in Windows triggered by P3D.

You'll need to google "kernelbase.dll error" or variations of that string, and then go through the various possible causes until you find one looking like your situation and then apply fixes as applicable.

Be aware of two things:

1. There will be a LOT of possible causes and fixes, and

2. You may need to apply more than one fix.

I have had a kernelbase.dll crash once, and googling like this eventually got my issue fixed.

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
dwadsworth
Posts: 26
Joined: Sat May 10, 2014 7:06 pm

Re: P3Dv4.5.13 Silent CTD

Post by dwadsworth »

I seem to have found the issue. I removed the add-on FSL A32X and the problem has seemed to gone away. It appears that FSL is causing the issue. In hindsight, I noticed the issue with A32x but the NGXu came out before I had time to resolve it.

Thanks to Jim Young for pointing out that an add-on might be the problem.
Dave Wadsworth P3DV5.1HF1
i910900 @ 4.9G, 32G DDR4 4000, 3090, 4K HDR
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