Win 10 KB4038788 Update crashes my P3D v3

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
Pop
Posts: 325
Joined: Sun Jul 29, 2012 8:20 pm

Re: Win 10 KB4038788 Update crashes my P3D v3

Post by Pop »

After spending all day Sunday “playing” with this mess, I discovered something!
Starting with a “fresh” ( all folders with inputs to V3 removed) install of V3, then loading VRS Tackpac, and no add on a/c, all worked. Then I installed the A1H, ALL WORKS GREAT!
If I install the vrs FA-18E, Razbm A7,SWS F4, F-100D – child window error. Just removing the a/c doesn’t cure the problem. A “clean” of all V3 must be done again, and another install.

It seems that the error has connection to add on A/c. :(
Livingston
Posts: 85
Joined: Mon Dec 08, 2014 7:48 pm

Re: Win 10 KB4038788 Update crashes my P3D v3

Post by Livingston »

From my case, i have tried something similar (hello Pop !). After complete uninstall and fresh install, P3D works fine. After install VRS Tacpack and VRS SB, P3D gave me the "Error child window message" and crashed. At this moment, VRS was the only addon on P3D (no scenery, no other A/C).
LM could "approch" VRS and ask for a license to test the system. Isn't it ?
Just a thought.
Iraklis Dimosthenis
Posts: 2
Joined: Fri Nov 17, 2017 11:03 am

Re: Win 10 KB4038788 Update crashes my P3D v3

Post by Iraklis Dimosthenis »

The only stable solution is to return in Windows7. I did that and i'm flying without problems....if Microsoft resolve this problem (i think never) i will come back to 10!! until then Windows7.....
gary20
Posts: 4
Joined: Sun Jul 10, 2011 1:59 am

Re: Win 10 KB4038788 Update crashes my P3D v3

Post by gary20 »

Please forgive my confusion, but is this issue going to be fixed or not?

Many thanks

Gary
simpeter
Posts: 32
Joined: Wed Feb 12, 2014 2:51 pm

Re: Win 10 KB4038788 Update crashes my P3D v3

Post by simpeter »

If it is resolved by Microsoft as part of a “patch Tuesday” update then you may have a wait ahead

It is my understanding that the next one isn't scheduled for release until 12 December 2017 as they occur on the second Tuesday of each month
User avatar
Rob McCarthy
Lockheed Martin
Posts: 3703
Joined: Wed Aug 24, 2011 1:37 pm

Re: Win 10 KB4038788 Update crashes my P3D v3

Post by Rob McCarthy »

Hello everyone,

Microsoft will release a fix for the child window error in an update on December 12th. This problem was introduced in the Windows 10 Fall Creators Update (version 1709).

Regards,
Rob McCarthy
Rob McCarthy
Prepar3D® Core Lead
pandine
Posts: 8
Joined: Wed Oct 18, 2017 12:07 pm

Re: Win 10 KB4038788 Update crashes my P3D v3

Post by pandine »

Rob McCarthy wrote: Wed Nov 29, 2017 4:20 pm Hello everyone,

Microsoft will release a fix for the child window error in an update on December 12th. This problem was introduced in the Windows 10 Fall Creators Update (version 1709).

Regards,
Rob McCarthy
Thank you for the information.
gary20
Posts: 4
Joined: Sun Jul 10, 2011 1:59 am

Re: Win 10 KB4038788 Update crashes my P3D v3

Post by gary20 »

Thanks Rob
Appreciate your clarification.

Gary
User avatar
Rob McCarthy
Lockheed Martin
Posts: 3703
Joined: Wed Aug 24, 2011 1:37 pm

Re: Win 10 KB4038788 Update crashes my P3D v3

Post by Rob McCarthy »

I am going to temporarily lock this thread until the next Microsoft update is released. It will be reopened on the 12th to verify the fixes in the upcoming Windows update.

Regards,
Rob McCarthy
Rob McCarthy
Prepar3D® Core Lead
GregH99
Posts: 7
Joined: Tue May 29, 2012 9:16 pm
Location: Johannesburg

Windows Cumulative Update KB4051963

Post by GregH99 »

Update released by MS today KB4051963 for 1709 systems. Does it fix the Child Window errors? I am not at my PC to check but anxious to find out. Please unlock the main thread on this issue now as the update is live.

Thanks.
sincedric
Posts: 25
Joined: Wed Aug 09, 2017 10:28 am

Re: Windows Cumulative Update KB4051963

Post by sincedric »

GregH99 wrote: Tue Dec 12, 2017 10:46 am Update released by MS today KB4051963 for 1709 systems. Does it fix the Child Window errors? I am not at my PC to check but anxious to find out. Please unlock the main thread on this issue now as the update is live.

Thanks.
I thought the KB4051963 is the Dec update, it is not. It is released on Nov 30 so I don't think this is the update we've been waiting for.
Zortex
Posts: 6
Joined: Wed Aug 02, 2017 3:05 pm

Re: Win 10 KB4038788 Update crashes my P3D v3

Post by Zortex »

KB4051963is not fixing the issue and December one is not yet available (at least in the UK).
pandine
Posts: 8
Joined: Wed Oct 18, 2017 12:07 pm

Re: Win 10 KB4038788 Update crashes my P3D v3

Post by pandine »

Zortex wrote: Tue Dec 12, 2017 1:53 pm KB4051963is not fixing the issue and December one is not yet available (at least in the UK).
Correct.
gza
Posts: 4
Joined: Wed Sep 13, 2017 1:31 pm

Re: Win 10 KB4038788 Update crashes my P3D v3

Post by gza »

Hello,
I have the same issue after upgrading to 1709, and I don't see any updates in my win update, is the fix out, or do I have to download it manually from MS?

Br.:
Gza
jdlinn
Posts: 91
Joined: Sun Dec 22, 2013 11:48 pm

Re: Win 10 KB4038788 Update crashes my P3D v3

Post by jdlinn »

Just downloaded the latest update from Windows (10) ... (Dec 12, 2017), IS3 still crashes upon startup of IS3. Too bad, really disappointing.
Locked