PMDG P3D v3 crash after few hours

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
Saul
Posts: 3510
Joined: Mon Mar 04, 2013 1:02 pm
Location: Manchester, UK

Re: PMDG P3D v3 crash after few hours

Postby Saul » Fri Mar 04, 2016 8:09 am

Sorry but we don't have news yet about this. We don't waste our time writing messages without reason. We've got other more important things to do than posting updates that don't have content to please anyone.

Locking thread. No point in letting this chatter continue you guys will get informed when we have more information.

Chris0007
Posts: 23
Joined: Thu Jan 21, 2016 10:19 pm

Re: PMDG P3D v3 crash after few hours

Postby Chris0007 » Tue Mar 08, 2016 3:03 am

Does anyone know if the issue has been fixed with P3D v3.2?

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Beau Hollis
Lockheed Martin
Posts: 2115
Joined: Wed Oct 06, 2010 3:25 pm

Re: PMDG P3D v3 crash after few hours

Postby Beau Hollis » Tue Mar 08, 2016 4:02 am

We believe this is fixed in 3.2. Our internal tests and beta tests were unable to reproduce it in 3.2. If you do encounter the error in 3.2, please let us know.
Beau Hollis
Prepar3D Software Architect

Wills
Posts: 207
Joined: Fri Dec 20, 2013 5:36 pm

Re: PMDG P3D v3 crash after few hours

Postby Wills » Tue Mar 08, 2016 7:40 am

Sounds like very positive news. Thanks very much for the update Beau.

germanygreece93
Posts: 60
Joined: Tue Sep 24, 2013 7:08 pm

Re: PMDG P3D v3 crash after few hours

Postby germanygreece93 » Tue Mar 08, 2016 8:11 pm

I am still receiving Kernelbase.dll errors with version 3.2

randomravings
Posts: 4
Joined: Sat Mar 05, 2016 2:18 pm

Re: PMDG P3D v3 crash after few hours

Postby randomravings » Wed Mar 09, 2016 1:44 am

I installed the v3.2 client and also suffered the usual (for me as of recent weeks with v3.1) crash (grey screen followed by CTD / P3D not responding) on my first flight with the PMDG 777 (based on a saved scenario).

I still had the v3.0 client so uninstalled v3.2 and installed v3.0. I was able to successfully complete the same saved flight in the PMDG 777 using v3.0.

Saul
Posts: 3510
Joined: Mon Mar 04, 2013 1:02 pm
Location: Manchester, UK

Re: PMDG P3D v3 crash after few hours

Postby Saul » Wed Mar 09, 2016 8:39 am

As you and a lot of folks have been waiting for the fix so long.

Personally I would do a complete fresh install. Just be be sure. I know its not exactly what anyone wants to hear.
My concern is that something has been left behind. Normally I would approach each problem with the minimum of addons.

So a fresh install with nothing but the PMDG you're flying would help eliminate a lot of other variables.

CaptBMckay
Posts: 31
Joined: Mon Mar 07, 2016 4:27 pm

Re: PMDG P3D v3 crash after few hours

Postby CaptBMckay » Wed Mar 09, 2016 4:25 pm

I too am now having the CTD during flights after weeks of being able to fly error free. Its very weird, just randomly last week I started receiving NTDLL crashes. Now every day My sim crashes. I have not made any changes. Maybe there was a windows update or something that tinkered with something. There are way too many folks with this issue. Even reinstalling P3D, lowering settings and removing addons still provide the CTD. Ive had the crash in the Airbus X, and PMDG.

Chris0007
Posts: 23
Joined: Thu Jan 21, 2016 10:19 pm

Re: PMDG P3D v3 crash after few hours

Postby Chris0007 » Thu Mar 10, 2016 2:18 am

Does anyone know where I can get the p3d v3.0 files? I want to do a uninstall of v3.2 and install v3.0 since the error dosent occur on it

gerard2101
Posts: 171
Joined: Wed Feb 11, 2015 2:38 pm

Re: PMDG P3D v3 crash after few hours

Postby gerard2101 » Sat Mar 12, 2016 3:51 pm

Hi Beau , Saul ,

i just completed a fresh reinstall v 3.2.3 and installed only the 777 , on my way from EHAM to KIAD , will let you know if there are any problems with the MSVCR120 crash .

Best regards ,

Gérard

Lairyliam
Posts: 14
Joined: Mon Dec 28, 2015 12:08 pm

Re: PMDG P3D v3 crash after few hours

Postby Lairyliam » Sat Mar 12, 2016 6:10 pm

Well it still exists... had it on p3d 3.1 and now 3.2.3 pmdg 777.

Starting to get tired and dispondent of flying a sim that I cant fly.

Never had any of this nonsense in my FS9, starting to think I'v wasted a lot of money on a computer and a program that just loves to CTD.

Log Name: Application
Source: Application Error
Date: 12/03/2016 17:50:57
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Bertrude
Description:
Faulting application name: Prepar3D.exe, version: 3.2.3.16769, time stamp: 0x56df48ce
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6
Exception code: 0xc0000409
Fault offset: 0x000a7666
Faulting process ID: 0x2374
Faulting application start time: 0x01d17c6b35aef14e
Faulting application path: F:\P3D Main\Prepar3D.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR120.dll
Report ID: 48091adc-2129-4e14-90c8-6feb91b6b2b4
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-03-12T17:50:57.841943000Z" />
<EventRecordID>15412</EventRecordID>
<Channel>Application</Channel>
<Computer>Bertrude</Computer>
<Security />
</System>
<EventData>
<Data>Prepar3D.exe</Data>
<Data>3.2.3.16769</Data>
<Data>56df48ce</Data>
<Data>MSVCR120.dll</Data>
<Data>12.0.21005.1</Data>
<Data>524f7ce6</Data>
<Data>c0000409</Data>
<Data>000a7666</Data>
<Data>2374</Data>
<Data>01d17c6b35aef14e</Data>
<Data>F:\P3D Main\Prepar3D.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\MSVCR120.dll</Data>
<Data>48091adc-2129-4e14-90c8-6feb91b6b2b4</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Liam Reynolds

gerard2101
Posts: 171
Joined: Wed Feb 11, 2015 2:38 pm

Re: PMDG P3D v3 crash after few hours

Postby gerard2101 » Sat Mar 12, 2016 9:28 pm

http://puu.sh/nEeSU/64917c1050.png

after 5.57 flights in air , so far so good here,

gerard2101
Posts: 171
Joined: Wed Feb 11, 2015 2:38 pm

Re: PMDG P3D v3 crash after few hours

Postby gerard2101 » Sun Mar 13, 2016 12:16 am

hi ,

just landed after 8.12 hours , settings were maxed out , no problems .

Tomorrow i m gonna do the return flight and keep you informed .

Saul
Posts: 3510
Joined: Mon Mar 04, 2013 1:02 pm
Location: Manchester, UK

Re: PMDG P3D v3 crash after few hours

Postby Saul » Sun Mar 13, 2016 8:04 am

Hi Gerard,

Good news so far then ! Hope it continues like this.

gerard2101
Posts: 171
Joined: Wed Feb 11, 2015 2:38 pm

Re: PMDG P3D v3 crash after few hours

Postby gerard2101 » Sun Mar 13, 2016 8:55 am

Hi Saul goodmorning ,

preparing the return flight , keep you all informed .

http://puu.sh/nEO9U/cde08260e6.png


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