PMDG P3D v3 crash after few hours

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
gerard2101
Posts: 171
Joined: Wed Feb 11, 2015 2:38 pm

PMDG P3D v3 crash after few hours

Postby gerard2101 » Sat Oct 10, 2015 6:34 pm

Hi ,

I don't have any real problems with the v3 version , only 1 .
After cruising over the ocean in the PMDG 777 for a few hours i tried to pop up the PFD screen for changing the baro settings , when i clicked the PFD , P3D crashed,

This has happened to me a few tinmes allready , if i keep using the controls during flight or pop up the screens everything works as it should , but after cruising for a few hours without touching or changing something P3D crashes when i try to pop up the displays .

Best regards ,

Gérard

manueldc12
Posts: 6
Joined: Sat Oct 10, 2015 8:20 pm

Re: P3D v3 crash after few hours

Postby manueldc12 » Sat Oct 10, 2015 8:27 pm

I'm having the same issue.

Did you install Orbx recently by any chance?

gerard2101
Posts: 171
Joined: Wed Feb 11, 2015 2:38 pm

Re: P3D v3 crash after few hours

Postby gerard2101 » Sat Oct 10, 2015 9:07 pm

Hi,

Yes i did , recently installed FTXG.


Gérard

gerard2101
Posts: 171
Joined: Wed Feb 11, 2015 2:38 pm

Re: P3D v3 crash after few hours

Postby gerard2101 » Mon Oct 12, 2015 3:25 pm

HI,

just reinstalled P3D again , took off KIAH and now above the ocean when i tried to pop up the pfd crash again...error code MSVcr120.dll

Prepar3D.exe
3.0.10.14945
560b4abe
MSVCR120.dll
12.0.21005.1
524f7ce6
c0000005
000345ac
20c
01d104ddf359e7d0
D:\Lockheed Martin\Prepar3D v3\Prepar3D.exe
C:\Windows\system32\MSVCR120.dll
90a116be-70f3-11e5-8cb9-c038962f4ad0

Googled it , reinstalled VCRedist_x86.exe, VCRedist_x64.exe but no luck ,

Can someone help ?

Thanks ,

Gérard

Michael Semeniuk
Posts: 81
Joined: Mon May 09, 2011 5:35 pm

Re: P3D v3 crash after few hours

Postby Michael Semeniuk » Mon Oct 12, 2015 9:16 pm

Hi,
I'd like to investigate whether this issue is caused by:

    (a) the PFD screen on the PMDG 777. Once determined, we will figure out whether it is likely to be caused by PMDG or by our software
    (b) an issue in the simulation software irrespective of the PMDG 777 or potentially panels.


The questions I have are:
    (1) Does the application ever crash when you are not using the PFD screen?

      If yes, in what cases? Can you list: computer details (OS version, GPU, CPU) and add-ons (scenery, vehicles, etc)

    (2) If it only crashes while using the PFD screen then: Do you have to use the application for a period of time or can you crash the application in the PFD screen without flying around?

Thanks!

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downscc
Posts: 1608
Joined: Mon Dec 01, 2014 5:46 pm
Location: KCRP

P3Dv3 CTD Event 1000 MSVCR120.dll

Postby downscc » Mon Oct 12, 2015 9:24 pm

I have not tracked the source for this yet. I have six sessions with v3 and three of them terminated with a CTD and this event in the Event Viewer. Too bad the lookup for event 1000 is useless, all it means is maybe a stack overflow. However, only P3D, ASN and couatl are running on my machine that use the Visual Studio 2013 Visual C++ Runtime Library, which is what MSVCR120.dll actually is.

I can reproduce. Just fly for more than two hours and click on any click spot in the cockpit. PMDG uses VS 2010 so it's unlikely them but I'll check it regardless.

I am fishing for anybody else that is experiencing v3 CTDs and has observed the same faulting module with the P3Dv3 application. Anybody?
Dan Downs
KCRP

gerard2101
Posts: 171
Joined: Wed Feb 11, 2015 2:38 pm

Re: P3Dv3 CTD Event 1000 MSVCR120.dll

Postby gerard2101 » Mon Oct 12, 2015 9:27 pm

Hi Dan ,

i have exact the same problems for a few days , allready openend a topic , see below


http://www.avsim.com/topic/476406-msvcr120dll-error/

viewtopic.php?f=6314&t=113944

Gérard

gerard2101
Posts: 171
Joined: Wed Feb 11, 2015 2:38 pm

Re: P3D v3 crash after few hours

Postby gerard2101 » Mon Oct 12, 2015 9:31 pm

Hi ,

seems i m not the only one


viewtopic.php?f=6312&t=113995

The sim crashes whenever i push a button in the vc or pop up a screen and 3 hours ago the sim crashed while i was doing nothing at all but with the same error

my pc:

Windows 7 64
i74790K
MSI gtx980 lightning
16 gb

addons running only P3d ASN PMDG77W vpilot traffic proxy and fs dreamteam KIAH,

nothing more is installed on this pc as it is my gaming pc , ASN is running from my laptop together with v pilot client for vatsim

right now reinstalling for the 5 time ....

Gérard

User avatar
downscc
Posts: 1608
Joined: Mon Dec 01, 2014 5:46 pm
Location: KCRP

Re: P3Dv3 CTD Event 1000 MSVCR120.dll

Postby downscc » Mon Oct 12, 2015 9:35 pm

Thank you very much for posting, Gerard.

I have a test flight I can run repeatedly while only changing one or two things. One thing I noticed is that if I run the flight at a higher sim rate than x1 it isn't occurring so maybe this only happens after a few hours. My test flight is about 3 hrs KDFW-KSFO. I'm running it now without ASN. We'll see what happens.

Please update either here or AVSIM if you have a discovery.
Dan Downs
KCRP

gerard2101
Posts: 171
Joined: Wed Feb 11, 2015 2:38 pm

Re: P3Dv3 CTD Event 1000 MSVCR120.dll

Postby gerard2101 » Mon Oct 12, 2015 10:06 pm

Hi Dan , will update here ,

right now i m reinstalling v3 together with ASN after reinstalling visual c 2103 and going to do a flight in the morning ,
Have spoking a lot of other user who don t have any problems BUT are only flying short flights , if i restart with FSUIPC save i can fly for a long time again but after that...CTD

Running ASN btw over network .

Gérard

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downscc
Posts: 1608
Joined: Mon Dec 01, 2014 5:46 pm
Location: KCRP

Re: P3Dv3 CTD Event 1000 MSVCR120.dll

Postby downscc » Mon Oct 12, 2015 11:37 pm

I've eliminated ASN I believe. Ran the test flight with no ASN and P3D clear weather and about 2 hrs into flight a click on the L CDU resulted in a CTD with same event info as others.

Trying a few other things now.
Dan Downs
KCRP

gerard2101
Posts: 171
Joined: Wed Feb 11, 2015 2:38 pm

Re: P3Dv3 CTD Event 1000 MSVCR120.dll

Postby gerard2101 » Mon Oct 12, 2015 11:41 pm

Just finished installing v3 , PMDG 777 , ASN and FSUIPC again , latest version 4.497D . nothing else

Just airborne heading EHAM from KIAH , default scenery , event logbooks cleared ,

going to let the plane do auto stepclimbs without touching it for a while , normally it occurs after a while so gonna try to get some sleep , it s allready 0141 here so , set my clock at 0400

will report back ,

Gérard

Tailhook
Posts: 4
Joined: Fri Dec 26, 2014 7:49 am

Re: P3D v3 crash after few hours

Postby Tailhook » Tue Oct 13, 2015 5:00 am

V3 also crashed on me on a cross-country flight with the PMDG 737 while I was sleeping. Turned my monitor back on to see P3D no longer running. I too recently installed Orbx Global and this was my first flight with it installed. I checked the log file and it didn't provide viable crash information.

gerard2101
Posts: 171
Joined: Wed Feb 11, 2015 2:38 pm

Re: P3Dv3 CTD Event 1000 MSVCR120.dll

Postby gerard2101 » Tue Oct 13, 2015 7:08 am

update ...let it fly without touching anything , p3d stops working with the same error after 3.19 hours into flight , gonna try the same flight with fsuipc uninstalled

http://www.avsim.com/topic/476406-msvcr120dll-error/


Gerard

gerard2101
Posts: 171
Joined: Wed Feb 11, 2015 2:38 pm

Re: P3D v3 crash after few hours

Postby gerard2101 » Tue Oct 13, 2015 7:12 am

Hi it s not orbx wich crashes the sim.

Just tried a flight kiah eham with default scenery after reinstalling P3d with only PMDG ASN and FSUIPC installed , without touching the controls or pushing ant buttons P3d just stopped working

Gérard


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