License error

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
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owen jay1
Posts: 6
Joined: Thu Apr 16, 2020 8:00 am

License error

Post by owen jay1 »

Hi I've sent you a email regarding my licence saying there are no more available when trying to download the game could you please reply to my email as soon as possible as I have one very upset child
Thanking you
Kindly
Owen
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JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: License error

Post by JorgenSA »

Owen,

Did you send that email to:

licensing@prepar3d.com?

Beware that the process usually takes two U.S. Business days.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
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