Unable to run Prepar3D_v5_Academic_5.1.12.26829

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
Bazzagol
Posts: 2
Joined: Thu Apr 01, 2021 9:50 am

Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by Bazzagol »

Hello guys,

i tried several times to run Prepar3D_v5_Academic_5.1.12.26829 without success.
I have uninstalled and reinstalled without success.

My Pc Specs are:
Intel(R) Core(TM) i9-10900KF CPU @ 3.70GHz 3.70 GHz
Nvidia Geforce 1050 Ti 4GB
RAM 64,0 GB

Once i launch the program i have the initial menu for few seconds and the program crashes, could you please explain me why and help me since i need to keep myself trained.

Cheers

Raffaele
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Martyson
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Joined: Sun Mar 25, 2012 11:08 am

Re: Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by Martyson »

Bazzagol wrote: Fri Apr 02, 2021 9:20 am Hello guys,

i tried several times to run Prepar3D_v5_Academic_5.1.12.26829 without success.
I have uninstalled and reinstalled without success.

My Pc Specs are:
Intel(R) Core(TM) i9-10900KF CPU @ 3.70GHz 3.70 GHz
Nvidia Geforce 1050 Ti 4GB
RAM 64,0 GB

Once i launch the program i have the initial menu for few seconds and the program crashes, could you please explain me why and help me since i need to keep myself trained.

Cheers

Raffaele
@ Bazzagol ,
Raffaele


See, possible driver problem:
https://www.prepar3d.com/forum/viewtopi ... 2&t=141826
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
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JorgenSA
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Re: Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by JorgenSA »

Raffaele,

There is a known problem with the latest nVidia driver. If you roll back your driver one version, then it should run OK.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
Bazzagol
Posts: 2
Joined: Thu Apr 01, 2021 9:50 am

Re: Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by Bazzagol »

Martyson wrote: Fri Apr 02, 2021 9:29 am
Bazzagol wrote: Fri Apr 02, 2021 9:20 am Hello guys,

i tried several times to run Prepar3D_v5_Academic_5.1.12.26829 without success.
I have uninstalled and reinstalled without success.

My Pc Specs are:
Intel(R) Core(TM) i9-10900KF CPU @ 3.70GHz 3.70 GHz
Nvidia Geforce 1050 Ti 4GB
RAM 64,0 GB

Once i launch the program i have the initial menu for few seconds and the program crashes, could you please explain me why and help me since i need to keep myself trained.

Cheers

Raffaele
@ Bazzagol ,
Raffaele


See, possible driver problem:
https://www.prepar3d.com/forum/viewtopi ... 2&t=141826
Thank you now it's working since i downgraded my nvidia driver to 2 previous ones!
JackSwyr
Posts: 161
Joined: Tue Jun 07, 2016 4:48 am

Re: Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by JackSwyr »

Same here.

This just happened. Here's the crash log.

Faulting application name: Prepar3D.exe, version: 5.1.12.26829, time stamp: 0x5fb44f72
Faulting module name: nvwgf2umx.dll, version: 27.21.14.6589, time stamp: 0x605cd9e9
Exception code: 0xc0000005
Fault offset: 0x000000000019f691
Faulting process id: 0x3274
Faulting application start time: 0x01d727cc8850dc7e
Faulting application path: D:\P3DV5\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_3784df9edffd3314\nvwgf2umx.dll
Report Id: 101ba4b0-3fb7-401e-88d2-3c52413b2854
Faulting package full name:
Faulting package-relative application ID:
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JorgenSA
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Location: 5 NM ENE of EDXF

Re: Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by JorgenSA »

Did you roll back the nVidia driver to the previous version?

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
JackSwyr
Posts: 161
Joined: Tue Jun 07, 2016 4:48 am

Re: Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by JackSwyr »

Doing it now. Thanks, I hope this helps. It's ridiculous that this even happens in 2021.
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JorgenSA
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Re: Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by JorgenSA »

nVidia screwed this one up, they are looking into it.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
JackSwyr
Posts: 161
Joined: Tue Jun 07, 2016 4:48 am

Re: Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by JackSwyr »

At first I thought it was me upgrading windows this morning to the dopey "Experience Pack: 120.2212.5510. OS Build 19042.906. Version 20H2.

I had driver 465.89 so I rolled it back to 461.92 and it still crashed.

Now I have 461.72 and the PMDG 777 is sitting on the end of the runway at YSSY.

But I KNEW I ran the sim with the drivers I mentioned about and it was fine. I'm still wondering if it's a Windows OS problem.
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JorgenSA
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Re: Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by JorgenSA »

No problem with the Windows update, as far as I know this was solely a nVidia driver problem.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
JackSwyr
Posts: 161
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Re: Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by JackSwyr »

Thanks Jorgen.
sgoen
Posts: 9
Joined: Mon Apr 05, 2021 10:51 pm

Re: Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by sgoen »

Ok, I know that you are supost to roll your drive back one version, but how do you do that
JackSwyr
Posts: 161
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Re: Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by JackSwyr »

sgoen wrote: Mon Apr 05, 2021 11:01 pm Ok, I know that you are supost to roll your drive back one version, but how do you do that
Go to NVIDIA’s site and look at the older drivers.
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JorgenSA
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Re: Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by JorgenSA »

sgoen wrote: Mon Apr 05, 2021 11:01 pm Ok, I know that you are supost to roll your drive back one version, but how do you do that
Search the web for this:

nvidia driver rollback

or something similar.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
mpni
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Re: Unable to run Prepar3D_v5_Academic_5.1.12.26829

Post by mpni »

Otherwise, have a look here:
https://www.nvidia.com/Download/Find.aspx?lang=en-us
Regards
Michel
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