Hard drive failure options

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
737SimGuy
Posts: 50
Joined: Tue Apr 01, 2014 9:40 pm
Location: Northern California

Hard drive failure options

Postby 737SimGuy » Wed Jul 01, 2020 2:54 pm

Hello,
My C drive has failed/corrupted and Windows will not boot. I can access files on it using the recovery tools on a bootable usb. My question is: is there a way to either recover or deactivate my Prepar3D v5 activation? Any files I can grab for that purpose from my drive?

The installation folder is intact on my D drive, but I know there are files on the C drive and registry entires. Is there anything I should grab?

New SSD on order. Will I be able to install P3D after I re-install Win10 or do I need a new activation code of some sort?

Thank you,
James

User avatar
Martyson
Posts: 9975
Joined: Sun Mar 25, 2012 11:08 am

Re: Hard drive failure options

Postby Martyson » Wed Jul 01, 2020 3:48 pm

James,

License dept is here:
https://www.prepar3d.com/contact/
Best Regards,
Vaughan Martell (KDTW)

737SimGuy
Posts: 50
Joined: Tue Apr 01, 2014 9:40 pm
Location: Northern California

Re: Hard drive failure options

Postby 737SimGuy » Wed Jul 01, 2020 3:54 pm

Thank you


Return to “Prepar3D Installation and Installer Questions”

Who is online

Users browsing this forum: Majestic-12 [Bot] and 28 guests