Re: P3DV5 Download files

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
rodders1947
Posts: 6
Joined: Tue Jun 30, 2020 7:18 am

Re: P3DV5 Download files

Postby rodders1947 » Wed Jul 01, 2020 5:12 am

I have searched high and low, have a new install of windows 10 up to date, have done an "SFC/scannow" under cmd administrator , no problem found, I have NO other programs on the computer except anti Virus/Google/ and Nvidia control panel and I have set the 3d section to the highest level. I have an i7-8700k / rtx2070 / 32 gb ddr4 3000 ram and 1x500 gb ssd and 1xTB ssd

I have tried downloading in both Google and Internet explorer, same result from both downloads.

I CANNOT even EXTRACT the zipped file. HELP PLEASE. I never had this problem with P3D v4.5.. Have I just wasted my money ??

I have just tried again using WinZip and following is the log file of that failed attempt:-

Extracting file: C:\Users\Rod\Downloads\Prepar3D_v5_Academic_5.0.31.35253 (1).zip
Extracting to "C:\Users\Rod\Downloads\"
Use Path: yes Overlay Files: no
Creating directory: "C:\Users\Rod\Downloads\Prepar3D_v5_Academic_5.0.31.35253\".
Extracting Prepar3D_v5_Academic_5.0.31.35253\cont1.cab
Extracting Prepar3D_v5_Academic_5.0.31.35253\cont2.cab
Extracting Prepar3D_v5_Academic_5.0.31.35253\cont3.cab
Extracting Prepar3D_v5_Academic_5.0.31.35253\cont4.cab
Extracting Prepar3D_v5_Academic_5.0.31.35253\cont5.cab
Extracting Prepar3D_v5_Academic_5.0.31.35253\Install_Client.msi
Extracting Prepar3D_v5_Academic_5.0.31.35253\Install_Content.msi
Extracting Prepar3D_v5_Academic_5.0.31.35253\Install_Scenery.msi
Extracting Prepar3D_v5_Academic_5.0.31.35253\scene1.cab
*** Unable to set the file's timestamp(19/06/2020 1:55 PM).
Extracting Prepar3D_v5_Academic_5.0.31.35253\scene10.cab
Extracting Prepar3D_v5_Academic_5.0.31.35253\scene11.cab
Extracting Prepar3D_v5_Academic_5.0.31.35253\scene2.cab
Extracting Prepar3D_v5_Academic_5.0.31.35253\scene3.cab
Extracting Prepar3D_v5_Academic_5.0.31.35253\scene4.cab
Extracting Prepar3D_v5_Academic_5.0.31.35253\scene5.cab
Extracting Prepar3D_v5_Academic_5.0.31.35253\scene6.cab
******* Prepar3D_v5_Academic_5.0.31.35253\scene6.cab: Invalid compressed data to extract.
Extracting Prepar3D_v5_Academic_5.0.31.35253\scene7.cab
Extracting Prepar3D_v5_Academic_5.0.31.35253\scene8.cab
CRC check failed for "C:\Users\Rod\Downloads\Prepar3D_v5_Academic_5.0.31.35253\scene7.cab" -- expected 8881C2EA, actual FB33B1E3.
Extracting Prepar3D_v5_Academic_5.0.31.35253\scene9.cab
Extracting Prepar3D_v5_Academic_5.0.31.35253\Setup_Prepar3D.exe
Severe Error: Compressed data is invalid.

NOTE :- I just tried the EXTRACT the downloaded file on another computer and it got to 68% and then same error message ?????

I have since downloaded using a download manager, same result. The file WILL NOT EXTRACT past 68% on my games computer or my laptop. Nothing

I have done a complete re-install of windows 10 and tried again same error number 0x80004005 so I ran "cmd /administrator sfc/scannow and result was" No Fault Found"..

Where to now??????

rodders1947
Posts: 6
Joined: Tue Jun 30, 2020 7:18 am

Re: P3DV5 Download files

Postby rodders1947 » Thu Jul 02, 2020 2:34 am

I have asked for and received a refund.. shame but there is absolutely NO way I can extract the zip files, let alone see what the product is like...


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