Registering Problem with New Hard Drive

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
Tamba765
Posts: 66
Joined: Tue May 30, 2017 11:42 pm

Registering Problem with New Hard Drive

Postby Tamba765 » Tue Sep 12, 2017 12:33 am

My old hard drive crashed, so I was unable to install P3Dv4. I installed a new drive, but I'm unable to register P3Dv4 online. I attempted to contact Licensing@P3Dv4.com with my license ID, but haven't heard back yet. What do I need to do to get it up and running again? Thanks.
Pete Locascio

B747Fan
Posts: 12
Joined: Sat Jun 10, 2017 6:52 pm

Re: Registering Problem with New Hard Drive

Postby B747Fan » Tue Sep 12, 2017 12:45 am

Same for me. Running out of licenses :/

I am a bit scared of my automatic reply: "***ATTENTION: DUE TO HURRICANE IRMA, CUSTOMER SUPPORT MAY BE DELAYED. WE THANK YOU FOR YOUR PATIENCE AND HOPE ALL ARE SAFE***"
Regards,
Timm Rehberg

User avatar
WarpD
Posts: 1453
Joined: Mon Feb 14, 2011 5:29 am

Re: Registering Problem with New Hard Drive

Postby WarpD » Tue Sep 12, 2017 2:45 am

Given that Florida is very much under water right now, you're going to have to be patient.
Ed Wilson
Senior Developer
Mindstar Aviation


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