facilities.dll error among others

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
shermank
Posts: 40
Joined: Thu Nov 28, 2013 6:17 pm

facilities.dll error among others

Postby shermank » Tue Jan 05, 2016 6:53 pm

Hi. I am new to P3D, but have been inflightsimming since the mid 1980s. I bought and installed V3.1 yesterday, but was never able to get it to boot beyond the opening setup screen which quickly crashed within seconds. I did an uninstall and reinstallation. I have followed all the recommendations I have found about deleting certain files and foldes to let the program rebuild them. Nothing helped.

My system includes W7 Home Premium, Asus 297 MOBO, Nividia 760 card with the latest drivers. I have plenty of memory, 8gigs on the MB, 2 gigs on the GPU...

I checked problems through several FS forums, with no success. using AppView I came up with reports for the dozen or more times I have tried to load P3D. I see no way to attach any files. I apologize for posting just one as part of this message.I hope someone can help so that I do not have to return the program and get a refund.

Thanks!
Sherm

Version=1
EventType=APPCRASH
EventTime=130964750822173128
ReportType=2
Consent=1
UploadTime=130964750823283191
ReportIdentifier=7879216e-b3b2-11e5-b207-e03f49ea007d
IntegratorReportIdentifier=7879216d-b3b2-11e5-b207-e03f49ea007d
WOW64=1
Response.BucketId=490957036
Response.BucketTable=25
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Prepar3D.exe
Sig[1].Name=Application Version
Sig[1].Value=3.1.2.15831
Sig[2].Name=Application Timestamp
Sig[2].Value=5672b60a
Sig[3].Name=Fault Module Name
Sig[3].Value=facilities.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=3.1.2.15831
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5672b581
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0001c4f4
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=D:\P3D\Prepar3D.exe
UI[3]=Prepar3D exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=D:\P3D\Prepar3D.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\USER32.dll
LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
LoadedModule[6]=C:\Windows\syswow64\LPK.dll
LoadedModule[7]=C:\Windows\syswow64\USP10.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[10]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[11]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[12]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[13]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[14]=C:\Windows\syswow64\ole32.dll
LoadedModule[15]=D:\P3D\api.dll
LoadedModule[16]=C:\Windows\system32\Cabinet.dll
LoadedModule[17]=C:\Windows\system32\MSWSOCK.dll
LoadedModule[18]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[19]=C:\Windows\syswow64\NSI.dll
LoadedModule[20]=C:\Windows\system32\WINHTTP.dll
LoadedModule[21]=C:\Windows\system32\webio.dll
LoadedModule[22]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_ec86b8d6858ec0bc\COMCTL32.dll
LoadedModule[23]=C:\Windows\system32\WINMM.dll
LoadedModule[24]=C:\Windows\system32\VERSION.dll
LoadedModule[25]=C:\Windows\syswow64\IMM32.dll
LoadedModule[26]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[27]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[28]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[29]=D:\P3D\acontain.dll
LoadedModule[30]=D:\P3D\ai_player.dll
LoadedModule[31]=D:\P3D\atc.dll
LoadedModule[32]=D:\P3D\demo.dll
LoadedModule[33]=D:\P3D\controls.dll
LoadedModule[34]=C:\Windows\system32\HID.DLL
LoadedModule[35]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[36]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[37]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[38]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[39]=D:\P3D\flight.dll
LoadedModule[40]=D:\P3D\facilities.dll
LoadedModule[41]=D:\P3D\fe.dll
LoadedModule[42]=C:\Windows\syswow64\USERENV.dll
LoadedModule[43]=C:\Windows\syswow64\profapi.dll
LoadedModule[44]=D:\P3D\main.dll
LoadedModule[45]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[46]=D:\P3D\fs-traffic.dll
LoadedModule[47]=D:\P3D\g3d.dll
LoadedModule[48]=D:\P3D\g2d.dll
LoadedModule[49]=C:\Windows\system32\dxgi.dll
LoadedModule[50]=C:\Windows\system32\dwmapi.dll
LoadedModule[51]=C:\Windows\system32\d3d9.dll
LoadedModule[52]=C:\Windows\system32\d3d8thk.dll
LoadedModule[53]=C:\Windows\system32\d3d11.dll
LoadedModule[54]=C:\Windows\system32\D3DCOMPILER_43.dll
LoadedModule[55]=C:\Windows\system32\OPENGL32.dll
LoadedModule[56]=C:\Windows\system32\GLU32.dll
LoadedModule[57]=C:\Windows\system32\DDRAW.dll
LoadedModule[58]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[59]=C:\Windows\system32\d3dx9_43.dll
LoadedModule[60]=C:\Windows\system32\d3dx11_43.dll
LoadedModule[61]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[62]=D:\P3D\pdk.dll
LoadedModule[63]=C:\Windows\system32\MSVCR120.dll
LoadedModule[64]=C:\Windows\system32\MSVCP120.dll
LoadedModule[65]=D:\P3D\simscheduler.dll
LoadedModule[66]=D:\P3D\simprop.dll
LoadedModule[67]=D:\P3D\util.dll
LoadedModule[68]=D:\P3D\weather.dll
LoadedModule[69]=D:\P3D\sim1.dll
LoadedModule[70]=D:\P3D\multiplayer.dll
LoadedModule[71]=C:\Windows\system32\DSOUND.dll
LoadedModule[72]=C:\Windows\system32\POWRPROF.dll
LoadedModule[73]=D:\P3D\panels.dll
LoadedModule[74]=D:\P3D\sound.dll
LoadedModule[75]=D:\P3D\audiere.dll
LoadedModule[76]=D:\P3D\window.dll
LoadedModule[77]=D:\P3D\terrain.dll
LoadedModule[78]=D:\P3D\visualfx.dll
LoadedModule[79]=C:\Windows\system32\MSACM32.dll
LoadedModule[80]=D:\P3D\menus.dll
LoadedModule[81]=D:\P3D\livingwater.dll
LoadedModule[82]=D:\P3D\gps.dll
LoadedModule[83]=D:\P3D\symmap.dll
LoadedModule[84]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[85]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[86]=C:\Windows\system32\apphelp.dll
LoadedModule[87]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[88]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[89]=C:\Windows\system32\MPR.dll
LoadedModule[90]=C:\Windows\AppPatch\AcGenral.DLL
LoadedModule[91]=C:\Windows\system32\UxTheme.dll
LoadedModule[92]=C:\Windows\system32\samcli.dll
LoadedModule[93]=C:\Windows\system32\sfc.dll
LoadedModule[94]=C:\Windows\system32\sfc_os.DLL
LoadedModule[95]=C:\Windows\syswow64\urlmon.dll
LoadedModule[96]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
LoadedModule[97]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[98]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[99]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[100]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[101]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule[102]=C:\Windows\syswow64\normaliz.DLL
LoadedModule[103]=C:\Windows\syswow64\iertutil.dll
LoadedModule[104]=C:\Windows\syswow64\WININET.dll
LoadedModule[105]=C:\Windows\AppPatch\AcXtrnal.DLL
LoadedModule[106]=C:\Windows\system32\SHUNIMPL.DLL
LoadedModule[107]=C:\Windows\system32\SortWindows6Compat.dll
LoadedModule[108]=D:\P3D\language.dll
LoadedModule[109]=C:\Program Files (x86)\BillP Studios\WinPatrol\PATROLPRO.DLL
LoadedModule[110]=C:\Windows\system32\MSXML6.DLL
LoadedModule[111]=C:\Windows\system32\bcrypt.dll
LoadedModule[112]=C:\Windows\system32\ntmarta.dll
LoadedModule[113]=C:\Windows\system32\PROPSYS.dll
LoadedModule[114]=D:\P3D\uiInterface.dll
LoadedModule[115]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[116]=D:\P3D\DIS.dll
LoadedModule[117]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[118]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[119]=C:\Windows\system32\MSVCR120_CLR0400.dll
LoadedModule[120]=C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\d1265d6159ea876f9d63ea4c1361b587\mscorlib.ni.dll
LoadedModule[121]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[122]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System\d18e2115a3270f89663fce831547f534\System.ni.dll
LoadedModule[123]=C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\efd34838fa44da246b78328f4432eac7\WindowsBase.ni.dll
LoadedModule[124]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[125]=C:\Windows\system32\rsaenh.dll
LoadedModule[126]=C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\28b853c62fe0ee15d56b99afeceacc5e\PresentationCore.ni.dll
LoadedModule[127]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio5ae0f00f#\2d4e39155c2bb981dec00b0fe2dc8667\PresentationFramework.ni.dll
LoadedModule[128]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xaml\1196cc375887ce75f134047505fe19bf\System.Xaml.ni.dll
LoadedModule[129]=C:\Windows\system32\dwrite.dll
LoadedModule[130]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\wpfgfx_v0400.dll
LoadedModule[131]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\PresentationNative_v0400.dll
LoadedModule[132]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\nlssorting.dll
LoadedModule[133]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[134]=C:\Windows\system32\iphlpapi.dll
LoadedModule[135]=C:\Windows\system32\WINNSI.DLL
LoadedModule[136]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[137]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[138]=C:\Windows\system32\credssp.dll
LoadedModule[139]=C:\Windows\system32\DNSAPI.dll
LoadedModule[140]=C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
LoadedModule[141]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[142]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[143]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[144]=C:\Windows\system32\rasadhlp.dll
LoadedModule[145]=C:\Windows\System32\wship6.dll
LoadedModule[146]=C:\Windows\System32\wshtcpip.dll
LoadedModule[147]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\c61bafa9d029e3f2bf83bd5af3f1f5ac\System.Core.ni.dll
LoadedModule[148]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatiod51afaa5#\4edaa939589829c3b21a1295310bf2d1\PresentationFramework.classic.ni.dll
LoadedModule[149]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[150]=C:\Windows\system32\nvd3dum.dll
LoadedModule[151]=C:\Windows\system32\igdumdim32.dll
LoadedModule[152]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\fe41e3eae34ac29f3c1f03a03d8aa1af\System.Drawing.ni.dll
LoadedModule[153]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\ac49b0362a9648df9d2f437d27ff54ff\System.Windows.Forms.ni.dll
LoadedModule[154]=C:\Windows\system32\WtsApi32.dll
LoadedModule[155]=C:\Windows\system32\WINSTA.dll
LoadedModule[156]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[157]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\PenIMC.dll
LoadedModule[158]=C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\tpcps.dll
LoadedModule[159]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d\comctl32.dll
LoadedModule[160]=C:\Windows\system32\msctfui.dll
LoadedModule[161]=C:\Windows\assembly\NativeImages_v4.0.30319_32\UIAutomationTypes\232495ea0368dada2d208c51f0e5349c\UIAutomationTypes.ni.dll
LoadedModule[162]=C:\Windows\system32\UIAutomationCore.dll
LoadedModule[163]=C:\Windows\system32\OLEACC.dll
LoadedModule[164]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\3d6ee4ffbd9a86ac1e7b01800b6fe9c7\System.Xml.ni.dll
LoadedModule[165]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runteb92aa12#\ad1a5e8488b493088c4317191604dc81\System.Runtime.Serialization.ni.dll
LoadedModule[166]=C:\Windows\assembly\NativeImages_v4.0.30319_32\SMDiagnostics\6e7ce9401fda1718a4b6e3a27e8de909\SMDiagnostics.ni.dll
LoadedModule[167]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Servd1dec626#\9d31dc037429437307aacdbcb88bab3c\System.ServiceModel.Internals.ni.dll
LoadedModule[168]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\908075c4922acdf834c67ac802814c9d\System.Configuration.ni.dll
LoadedModule[169]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.19061_none_72d6d48d86649709\gdiplus.dll
LoadedModule[170]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[171]=C:\Windows\system32\nvwgf2um.dll
LoadedModule[172]=C:\Windows\system32\igd10iumd32.dll
LoadedModule[173]=C:\Windows\system32\d3d10_1.dll
LoadedModule[174]=C:\Windows\system32\d3d10_1core.dll
LoadedModule[175]=C:\Windows\system32\ncrypt.dll
LoadedModule[176]=C:\Windows\system32\igdusc32.dll
LoadedModule[177]=C:\Windows\system32\nvapi.dll
LoadedModule[178]=C:\Program Files (x86)\Dropbox\Client\DropboxExt.28.dll
LoadedModule[179]=C:\Windows\system32\ntshrui.dll
LoadedModule[180]=C:\Windows\system32\srvcli.dll
LoadedModule[181]=C:\Windows\system32\cscapi.dll
LoadedModule[182]=C:\Windows\system32\slc.dll
LoadedModule[183]=C:\Windows\system32\netutils.dll
LoadedModule[184]=C:\Windows\system32\mssprxy.dll
LoadedModule[185]=C:\Windows\System32\MMDevApi.dll
LoadedModule[186]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[187]=C:\Windows\system32\avrt.dll
LoadedModule[188]=D:\P3D\Gauges\TargetInfo.dll
LoadedModule[189]=C:\Windows\system32\wdmaud.drv
LoadedModule[190]=C:\Windows\system32\ksuser.dll
LoadedModule[191]=C:\Windows\system32\msacm32.drv
LoadedModule[192]=C:\Windows\system32\midimap.dll
LoadedModule[193]=D:\P3D\radar.dll
LoadedModule[194]=D:\P3D\D3DCOMPILER_47.dll
LoadedModule[195]=D:\P3D\Oculus.dll
LoadedModule[196]=C:\Windows\system32\dbghelp.dll
LoadedModule[197]=D:\P3D\ControllableCamera.dll
LoadedModule[198]=C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationUI\cb69fa4e1910003791aa94b5ed2659b5\PresentationUI.ni.dll
LoadedModule[199]=D:\P3D\SimDirector.dll
LoadedModule[200]=D:\P3D\BGLCompLib.dll
LoadedModule[201]=D:\P3D\simpropext.dll
LoadedModule[202]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio49d6fefe#\9e42fe7c83345249b5dde1693d1bf8b5\PresentationFramework-SystemXml.ni.dll
LoadedModule[203]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[204]=C:\Windows\system32\wbemcomn2.dll
LoadedModule[205]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[206]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[207]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[208]=C:\Windows\system32\mscms.dll
LoadedModule[209]=C:\Windows\system32\WindowsCodecsExt.dll
LoadedModule[210]=C:\Windows\system32\icm32.dll
LoadedModule[211]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Web\0fd068c090eb7b5bb537c7bef23ef1b2\System.Web.ni.dll
LoadedModule[212]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\webengine4.dll
LoadedModule[213]=C:\Windows\system32\Secur32.dll
LoadedModule[214]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
LoadedModule[215]=C:\Windows\SysWOW64\bcryptprimitives.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=490957036/nBucketTable=25/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Prepar3D exe
AppPath=D:\P3D\Prepar3D.exe

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