V5.3 not loading

[rcobos]

Hi!!
I have installed V5.0 and running for quite long time but it lost the ATC audio for some reason. Since it wasn't supported i decided to uninstall all and install the whole package installer for V5.3. Everything smooth during installation, but when I try to open the sim, the process starts up to the point of start showing the initially black screens( I have 7 screens) but never ends loading all to the initial screen of the sim.
I have not changed any hardware, please help to understand what can be happening(I run as administrator and follow the installation step by step).


Thank you !!

Rod

System: I7-9700, RAM: 64 GB, SSD: 2 TB; 2 graphic cards: RTX 2080 Ti(12GB) and RTX 2070( 6 GB)



Config file:
[GRAPHICS]
SCREEN_CAPTURE_MAX_JOBS=10
VIDEO_CAPTURE_WIDTH=720
VIDEO_CAPTURE_HEIGHT=480
VIDEO_CAPTURE_FPS=30
VIDEO_CAPTURE_BIT_RATE=3200000
VIDEO_CAPTURE_IS_THREADED=True
VIDEO_CAPTURE_INFO_SEND_RATE=20
VIDEO_CAPTURE_MAX_FRAME_SIZE=500000
VIDEO_CAPTURE_TTL=255
MAX_POINT_LIGHTS=250
MAX_SPOT_LIGHTS=250
RS_MIN_OBJECT_PIXEL_RADIUS=2.000000
MAX_TEXTURE_REQUEST_DISTANCE=1000.000000
HDR_BRIGHTNESS=1.200000
HDR_BLOOM_THRESHOLD=10.500000
HDR_BLOOM_MAGNITUDE=0.300000
HDR_BLOOM_BLUR_SIGMA=0.800000
EXPOSURE_KEY=0.180000
DAY_MAX_EXPOSURE=2.500000
NIGHT_MAX_EXPOSURE=2.500000
HDR_SATURATION=1.000000
ADAPTATION_RATE_SCALAR=0.050000
GRAPHICS_TIMER_CAPTURE=False
REFLECTION_PROBE_DELAY=20
ViewGroup_Number=-1
MAP_DRAW_THREADED=1
MIPMAP_VC_PANELS=1
TEXTURE_MAX_LOAD=1024
COCKPIT_HIGH_LOD=1
AIRCRAFT_REFLECTIONS=1
LANDING_LIGHTS=1
DYNAMIC_LIGHTING=1
DAWN_DUSK_SMOOTHING=1
LENSFLARE=1
HDR=1
DYNAMIC_REFLECTIONS=0
SHADOW_QUALITY=1
SHADOW_DRAW_DISTANCE=0
CONTENT_NO_SHADOW=0
INTERIOR_SHADOWS_CAST=1
EXTERIOR_SHADOWS_CAST=1
SIMOBJECT_SHADOWS_CAST=0
TERRAIN_SHADOWS_CAST=0
VEGETATION_SHADOWS_CAST=0
BUILDING_SHADOWS_CAST=0
CLOUD_SHADOWS_CAST=0
PARTICLES_SHADOWS_CAST=0
INTERIOR_SHADOWS_RECEIVE=1
EXTERIOR_SHADOWS_RECEIVE=1
SIMOBJECT_SHADOWS_RECEIVE=0
TERRAIN_SHADOWS_RECEIVE=1
VEGETATION_SHADOWS_RECEIVE=0
BUILDING_SHADOWS_RECEIVE=0
SHADOW_NUM_CASCADES_LOW=4
SHADOW_NUM_CASCADES_MID=5
SHADOW_NUM_CASCADES_HIGH=7
SHADOW_NUM_CASCADES_ULTRA=12
OPAQUE_SHADOW_TEXTURE_SIZE=2048
TRANSLUCENT_SHADOW_TEXTURE_SIZE=512
OPAQUE_SHADOW_DRAW_DISTANCE=2000
TRANSLUCENT_SHADOW_DRAW_DISTANCE=2000
SHADOW_LOG_PARTITION_LOW=0.850000
SHADOW_LOG_PARTITION_MID=0.850000
SHADOW_LOG_PARTITION_HIGH=0.850000
SHADOW_LOG_PARTITION_ULTRA=0.850000
EFFECTS_QUALITY=1
EFFECTS_DISTANCE=1
TEXTURE_QUALITY=3
IMAGE_QUALITY=0
See_Self=1
Text_Scroll=1
DYNAMIC_INTERIOR_CAPTURE=False
ViewGroupWindowBorders=0
DynamicTextureStreaming=1
GPUCrashReporting=0
SIM_OBJECT_FORCE_DRAW_DISTANCE_METERS=100000.000000
SIM_OBJECT_FORCE_DRAW_MAX_SCALE=100.000000
SIM_OBJECT_FORCE_DRAW_MIN_PIXEL_RADIUS=0.000000
MAX_EXPOSURE=2.000000
MIN_EXPOSURE=0.500000
EXPOSURE_RATE=0.050000
AUTO_EXPOSURE=1
[WEATHER]
CLOUD_FACING_MODE=0
MinGustTime=10
MaxGustTime=500
MinGustRampSpeed=1
MaxGustRampSpeed=200
MinVarTime=5
MaxVarTime=50
MinVarRampSpeed=10
MaxVarRampSpeed=75
TurbulenceScale=1.000000
WeatherGraphDataInDialog=0
AdjustForMagVarInDialog=1
DynamicWeather=2
DownloadWindsAloft=0
DisableTurbulence=0
CLOUD_DRAW_DISTANCE=4
OPTIMIZE_DENSE_CLOUDS=0
CLOUD_COVERAGE_DENSITY=7
THERMAL_VISUALS=0
VolumetricFog=1
VolumetricClouds=0
Godrays=0
CloudQuality=0
WindshieldPrecipitationEffects=1
EnhancedAtmospherics=1
[DISPLAY]
SwaoChainBufferCount=4
SwaoChainAllowTearing=0
SwaoChainUseWaitableObject=0
ChangeTime=4.000000
TransitionTime=4.000000
TEXTURE_FILTERING=16
MSAA=0
SSAA=4
VSYNC=1
FXAA=1
TRIPLE_BUFFER=1
TEXTURE_BANDWIDTH_MULT=30
UPPER_FRAMERATE_LIMIT=30
WideViewAspect=False
FullScreenBackground=True
FullScreenAutoFill=True
ActiveWindowTitleTextColor=255,255,255
ActiveWindowTitleBackGroundColor=0,28,140,64
NonActiveWindowTitleTextColor=255,255,255
NonActiveWindowTitleBackGroundColor=24,33,87,64
InfoUpperLeftTextColorUser=255,0,0
InfoUpperLeftTextColorNonUser=255,127,0
InfoUpperLeftBackGroundColor=0,0,0,0
InfoUpperRightTextColor=255,0,0
InfoUpperRightBackGroundColor=0,0,0,0
InfoLowerLeftTextColor=255,255,255
InfoLowerLeftBackGroundColor=255,0,0,128
InfoLowerRightTextColor=255,255,255
InfoLowerRightBackGroundColor=255,0,0,128
InfoBrakesEnable=True
InfoParkingBrakesEnable=True
InfoPauseEnable=True
InfoSlewEnable=True
InfoStallEnable=True
InfoOverspeedEnable=True
InfoWeaponSystemEnable=False
InfoCountermeasureEnable=True
InfoUpperRightTextEnable=True
Fullscreen=False
SwapChainBufferCount=4
SwapChainUseWaitableObject=0
SwapChainAllowTearing=0
TextureMaxLoad=3
TextureStreamingGPUCopy=1
SKINNED_ANIMATIONS=1
[SCENERY]
AUTOGEN_DRAW_DISTANCE=24000.000000
AUTOGEN_TREE_DRAW_DISTANCE_PERCENT=0.900000
AUTOGEN_TREE_MIN_DISTANCE_TO_LOD=2500.000000
SCENERY_DRAW_DISTANCE=53333.335938
MaxRegionsPurgePerFrame=16
POP_FREE_AUTOGEN=1
AUTOGEN_BATCH_LOD=2
AUTOGEN_VEGETATION_TYPE=0
IMAGE_COMPLEXITY=4
[MAIN]
User Objects=Airplane, Helicopter, Submersible, ExternalSim, Avatar
LabelsSupported=Airplane, Helicopter
ShowInfoText=1
Location=92,15,1132,794,\\.\DISPLAY2
Maximized=2
HideMenuNormal=0
HideMenuFullscreen=1
SOUND_WITH_SLEW=1
LocationFullScreen=0,0,2560,1440,\\.\DISPLAY1
ContentErrorReporting=0
[PANELS]
IMAGE_QUALITY=1
SAVE_AND_LOAD_PANEL_STATE=0
MAX_VC_TEXTURE_RESOLUTION=4096
PANEL_OPACITY=100
QUICKTIPS=1
PANEL_MASKING=1
PANEL_STRETCHING=1
UNITS_OF_MEASURE=0
PANELS_ALWAYS_ON_TOP=1
[CONTROLS]
Controls_Default=Standard
Controls_Current=Standard
KBDAIL=64
KBDELEV=64
KBDRUD=64
SimpleControls=False
[TextInfo.1]
Latitude=1,1
Longitude=1,2
Altitude=1,3
Heading=1,4
AirSpeed=1,5
WindDirectionAndSpeed=1,6
[TextInfo.2]
GpuMemory=1,1
FrameRate=1,2
LockedFrameRate=1,3
GForce=1,4
FuelPercentage=1,5
HealthPoints=1,6
[TextInfo.3]
Latitude=1,1
Longitude=1,2
Altitude=1,3
Heading=1,4
AirSpeed=1,5
WindDirectionAndSpeed=1,6
GpuMemory=2,1
FrameRate=2,2
LockedFrameRate=2,3
GForce=2,4
FuelPercentage=2,5
HealthPoints=2,6
[SlewTextInfo.1]
Latitude=1,1
Longitude=1,2
Altitude=1,3
Heading=1,4
AirSpeed=1,5
[SlewTextInfo.2]
GpuMemory=1,1
FrameRate=1,2
LockedFrameRate=1,3
HealthPoints=1,4
[SlewTextInfo.3]
Latitude=1,1
Longitude=1,2
Altitude=1,3
Heading=1,4
AirSpeed=1,5
GpuMemory=2,1
FrameRate=2,2
LockedFrameRate=2,3
HealthPoints=2,4
[Avatar]
DefaultAvatar=Arab Male Casual
[DynamicHeadMovement]
LonAccelOnHeadLon=-0.020000
LonAccelOnHeadPitch=-0.010000
RollAccelOnHeadLat=0.010000
YawAccelOnHeadLat=-0.100000
RollAccelOnHeadRoll=0.100000
MaxHeadAngle=5.000000
MaxHeadOffset=0.300000
HeadMoveTimeConstant=1.000000
[VirtualCopilot]
VirtualCopilotActive=1
[USERINTERFACE]
SHOW_SCENARIO_WINDOW=1
RestoreTimeOnMove=0
EnableGPSDataTransmission=0
BroadcastGPSData=0
SendGPSData=0
PAUSE_ON_LOST_FOCUS=1
PROMPT_ON_EXIT=1
ScreenshotImageFormat=2
ShowMessageText=True
UIHardwareAcceleration=True
IgnoreLowResolutionWarning=False
SHOW_MISSION_CAPTIONS=1
Map_Orientation=2
SITUATION=C:\Users\rodco\Documents\Prepar3D v5 Files\In Charallave Cessna 310
MUTE_ON_LOST_FOCUS=0
ShowTimeUTC=False
[FlightPlanMap]
LineWidth=2
[DISPLAY.Device.NVIDIA GeForce RTX 2080 Ti.0.0]
Mode=2560x1440x32
[DISPLAY.Device.NVIDIA GeForce RTX 2080 Ti.0.1]
Mode=2560x1440x32
[DISPLAY.Device.NVIDIA GeForce RTX 2080 Ti.0.2]
Mode=2560x1440x32
[DISPLAY.Device.NVIDIA GeForce RTX 2070.1.0]
Mode=1280x1200x32
[DISPLAY.Device.NVIDIA GeForce RTX 2070.1.1]
Mode=1280x10240x32
[DISPLAY.Device.NVIDIA GeForce RTX 2070.1.2]
Mode=1920x800x32
[DISPLAY.Device.NVIDIA GeForce RTX 2070.1.3]
Mode=1920x800x32
[TrafficManager]
AirlineDensity=98
GADensity=93
FreewayDensity=30
ShipsAndFerriesDensity=6
LeisureBoatsDensity=9
IFROnly=0
AIRPORT_SCENERY_DENSITY=1
[AContain]
ShowLabels=1
ShowUserLabel=0
ShowLabelManufacturer=1
ShowLabelModel=1
ShowLabelTailNumber=0
ShowLabelDistance=1
ShowLabelAltitude=1
ShowLabelAirline=0
ShowLabelAirlineAndFlightNumber=0
ShowLabelFlightPlan=0
ShowLabelContainerId=0
ShowLabelAirspeed=0
ShowLabelHeading=1
LabelDelay=2000
LabelColor=FFFF0000
EnableRibbonVisuals=0
ShowRibbonUserObject=0
ShowRibbonUserAvatar=0
ShowRibbonAircraft=0
ShowRibbonGroundVehicles=0
ShowRibbonBoats=0
ShowRibbonAvatars=0
ShowRibbonWeapons=0
ShowRibbonCountermeasures=0
UserObjectRibbonColor=
UserAvatarRibbonColor=
AircraftRibbonColor=
GroundVehicleRibbonColor=
BoatRibbonColor=
AvatarRibbonColor=
WeaponRibbonColor=
CountermeasureRibbonColor=
RibbonThicknessSettingIndex=0
RibbonThicknessSmall=1.000000
RibbonThicknessMedium=5.000000
RibbonThicknessLarge=10.000000
RibbonFidelity=5.000000
RibbonMaxDistance=3218.689941
RibbonFadeTime=-1.000000
RibbonDoNotExceedTime=-1.000000
[TERRAIN]
LOD_RADIUS=5.500000
TESSELLATION_FACTOR=85
MESH_RESOLUTION=21
TEXTURE_RESOLUTION=25
GETATION_DEUTOGEN_BUILDING_DENSITY=5
DETAIL_TEXTURE=1
HIGH_RESOLUTION_TERRAIN_TEXTURES=0
WATER_REFLECT_CLOUDS=1
WATER_REFLECT_USERAIRCRAFT=1
WATER_REFLECT_SIMOBJECTS=0
WATER_REFLECT_TERRAIN=0
WATER_REFLECT_AUTOGEN_VEGETATION=0
WATER_REFLECT_AUTOGEN_BUILDINGS=0
WATER_REFRACT_CLOUDS=0
WATER_REFRACT_USERAIRCRAFT=0
WATER_REFRACT_SIMOBJECTS=0
WATER_REFRACT_TERRAIN=0
WATER_REFRACT_AUTOGEN_VEGETATION=0
WATER_REFRACT_AUTOGEN_BUILDINGS=0
ENABLE_BATHYMETRY=0
WATER_CLARITY=30
WATER_DETAIL=1
UseGlobalTerrainView=False
AUTOGEN_VEGETATION_DENSITY=5
AUTOGEN_BUILDING_DENSITY=4
[ATC]
AutoOpenAirTrafficWindow=1
UsePilotVoice=1
ShowATCText=1
PilotVoice=0
ControlTower=1
COMM_MSG_AI_ATC_COLOR=0XFF8C00
COMM_MSG_ATC_AI_COLOR=0X00008B
COMM_MSG_ATC_USER_COLOR=0X006400
COMM_MSG_USER_ATC_COLOR=0XA52A2A
COMM_MSG_ATIS_COLOR=00000000
[INTERNATIONAL]
ASLAT=2
ASLON=1
MEASURE=0
[REALISM]
PFactor=1.000000
Torque=1.000000
GyroEffect=1.000000
CrashTolerance=1.000000
General=1.000000
UnlimitedFuel=False
AllowEngineDamage=True
TrueAirspeed=False
AutoCoord=False
RealMixture=True
StressDamage=True
GEffect=False
ManualLights=True
GyroDrift=False
CrashWithDyn=True
CrashDetection=False
AvatarNoCollision=True
OnCrashAction=0
MomentumEffect=False
[ATTACHMENTS]
WeaponHighlight=False
HighlightDuration=1.000000
AutoWeaponSwitching=False
UnlimitedWeapons=False
UnlimitedCountermeasures=False
IgnoreAttachmentWeight=False
IgnoreAttachmentForces=False
[RECORDER]
RecordAITraffic=True
RecordAirportVehicles=True
RecordLeisureBoats=True
RecordFSRFormat=True
RecordSimPropFormat=False
RecordReadablePropertiesToXML=False
[SIM]
SYSCLOCK=1
OPTIMIZE_PARTS=1
[SOUND]
SOUND=1
SOUND_QUALITY=2
SOUND_LOD=0
PrimaryPlaybackDevice={DEF00000-9C6D-47ED-AAF1-4DDA8F2B5C03}
VoicePlaybackDevice={DEF00002-9C6D-47ED-AAF1-4DDA8F2B5C03}
VoiceCaptureDevice={DEF00003-9C6D-47ED-AAF1-4DDA8F2B5C03}
SOUND_FADER1=0.500000
SOUND_FADER2=1.000000
SOUND_FADER3=0.500000
SOUND_FADER4=0.401575
SOUND_WITH_SLEW=1
[STARTUP]
DEMO=0
STARTUP_DEMO=
LOAD_SCENARIO_TOOLS=1
LoadCorePlugins=1
LoadVirtualReality=1
EnableViveProEyeTracking=1
EnableVirtualRealityOnStartup=0
EnableVoiceControl=0
EnableVoiceControlDebug=0
LoadWindow=1
LoadAllObjectCategories=False
[PointOfInterestSystem]
CycleSetting=0
[FACILITIES]
COUNTRY=
STATE=
CITY=
GTL_BUTTON=4096
[MISC]
Com_Rate=7
[DISPLAY.Device.NVIDIA GeForce RTX 2080 Ti.0.0]
Mode=2560x1440x32
[DISPLAY.Device.NVIDIA GeForce RTX 2080 Ti.0.1]
Mode=2560x1440x32
[DISPLAY.Device.NVIDIA GeForce RTX 2080 Ti.0.2]
Mode=2560x1440x32
[DISPLAY.Device.NVIDIA GeForce RTX 2080 Ti.0.3]
Mode=1920x1080x32
[DISPLAY.Device.NVIDIA GeForce RTX 2070.1.0]
Mode=1280x800x32
Dither=0
MipMap=0
Fog=0
FullScreenFiltering=0
SoftShadow=0
AnimWater=0
Water20=0
VolTexture=0
TnL=0
DXTn=0
TextureForce=0
PanelAsTexture=0
TEXBEM=0
UseShaders=0
TableFog=0
Shader20Plus=0
[DISPLAY.Device.NVIDIA GeForce RTX 2070.1.1]
Mode=1280x800x32
[DISPLAY.Device.NVIDIA GeForce RTX 2070.1.2]
Mode=1920x1080x32
[DISPLAY.Device.NVIDIA GeForce RTX 2070.1.3]
Mode=1280x1024x32
[DEBUG]
ScenarioErrorReporting=0
[MULTIPLAYER]
VoiceVolume=1.280000
FrameSyncRate=0

[Martyson]

Hello rcobos,
Rod,

Looks like your “whole package installer for V5.3” still has stuff from an old setup?
“SITUATION=C:\Users\rodco\Documents\Prepar3D v5 Files\In Charallave Cessna 310”

And, what is not working with your Sound ?

The General Debugging Steps (by Chris Metel) :
https://www.prepar3d.com/forum/viewtopi ... 6&t=145777

Posting Issue Reports (by Chris Metel)
https://www.prepar3d.com/forum/viewtopi ... 5&t=145776

[rcobos]

The ATC will open the window but not loading to show the options,. but that was with 5.0.

I will follow the link with the troubleshooting, thanks for quick response!!

[tommyrsk]

I have the same problem with black screen stuck on start. And I found that this was related to screen "overlaying-tool. For me if the RivaTuner is running at startup, then I'm getting black screen. Closing the RivaTuner, then it starts up normally.