P3D v5.1 HF1 not working after new windows installation!

Any issues, problems or troubleshooting topics related to installing the Prepar3D client application or it's installer.
CargoluxPilot748
Posts: 44
Joined: Sun Dec 06, 2020 9:07 pm

Re: P3D v5.1 HF1 not working after new windows installation!

Post by CargoluxPilot748 »

Martyson wrote: Tue Dec 22, 2020 10:41 am
CargoluxPilot748 wrote: Thu Dec 10, 2020 7:03 am
Martyson wrote: Wed Dec 09, 2020 3:22 pm

@ CargoluxPilot748 ,

Did you post your findings in the AS forum?
Not directly in the forum but I created a ticket on there website. They already answered me the day before yesterday that they had a couple of people with the same problem and a P3D and AS reinstalled solved it for them.

I answered that I already did a clean windows installation with all the other programs without any success and also told them that p3d works perfectly without AS installed. I even have Active Sky cloud art installed without a problem. The issue only occurs when Active Sky weather engine (asconnect) is installed. Also have sent them my latest error log but got no further reply yet.

So work is (hopefully) in progress....

Greetings
Dennis
CargoluxPilot748 ,

Any progress?
Sorry for the late reply. Had a bit of work to do. P3D works fine since the latest AS update. Thanks for your help.

Best regards
User avatar
Martyson
Posts: 15173
Joined: Sun Mar 25, 2012 11:08 am

Re: P3D v5.1 HF1 not working after new windows installation!

Post by Martyson »

CargoluxPilot748 wrote: Tue Dec 22, 2020 10:43 am
Martyson wrote: Tue Dec 22, 2020 10:41 am
CargoluxPilot748 wrote: Thu Dec 10, 2020 7:03 am

Not directly in the forum but I created a ticket on there website. They already answered me the day before yesterday that they had a couple of people with the same problem and a P3D and AS reinstalled solved it for them.

I answered that I already did a clean windows installation with all the other programs without any success and also told them that p3d works perfectly without AS installed. I even have Active Sky cloud art installed without a problem. The issue only occurs when Active Sky weather engine (asconnect) is installed. Also have sent them my latest error log but got no further reply yet.

So work is (hopefully) in progress....

Greetings
Dennis
CargoluxPilot748 ,

Any progress?
Sorry for the late reply. Had a bit of work to do. P3D works fine since the latest AS update. Thanks for your help.

Best regards
@ CargoluxPilot748 ,

You are welcome.
Glad to hear your problem is resolved.
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
mikestanley464

Re: P3D v5.1 HF1 not working after new windows installation!

Post by mikestanley464 »

3: 5fb44f72
P4: as_connect_v5.dll
P5: 20.2.1.60
P6: 5fc465a1
P7: c0000005
P8: 0000000000099fbc
P9:
P10:
User avatar
Martyson
Posts: 15173
Joined: Sun Mar 25, 2012 11:08 am

Re: P3D v5.1 HF1 not working after new windows installation!

Post by Martyson »

mikestanley464 wrote: Fri Dec 25, 2020 3:22 pm 3: 5fb44f72
P4: as_connect_v5.dll
P5: 20.2.1.60
P6: 5fc465a1
P7: c0000005
P8: 0000000000099fbc
P9:
P10:
@ mikestanley464 ,


The General Debugging Steps are here for your review:
https://www.prepar3d.com/forum/viewtopi ... 2&t=123246

Uninstalling/Deactivating Prepar3D:
https://www.prepar3d.com/forum/viewtopi ... 2&t=125187

Downloading and Installing Prepar3D:
https://www.prepar3d.com/forum/viewtopi ... 2&t=120676
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
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JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: P3D v5.1 HF1 not working after new windows installation!

Post by JorgenSA »

Mikestanley464

This line here from your report:

c0000005

could indicate that you have a Memory Access Violation, which means that something or someone tried to write to an area of VRAM where they have no access rights. Typically this would be an incompatible or badly programmed add-on.

In order to see what is going on here, we need the complete error entry from the Windows Event Viewer.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
User avatar
Martyson
Posts: 15173
Joined: Sun Mar 25, 2012 11:08 am

Re: P3D v5.1 HF1 not working after new windows installation!

Post by Martyson »

Spam post

Mikestanley464

This line here from your report:

c0000005

could indicate that you have a Memory Access Violation

****
3: 5fb44f72
P4: as_connect_v5.dll
P5: 20.2.1.60 Bluestacks 2Omegle APKcanlimacizle.red
Last edited by Martyson on Mon Jan 04, 2021 9:14 am, edited 1 time in total.
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
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JorgenSA
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Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: P3D v5.1 HF1 not working after new windows installation!

Post by JorgenSA »

And, pray, why is that spam?

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
User avatar
Martyson
Posts: 15173
Joined: Sun Mar 25, 2012 11:08 am

Re: P3D v5.1 HF1 not working after new windows installation!

Post by Martyson »

JorgenSA wrote: Mon Jan 04, 2021 9:14 am And, pray, why is that spam?

Jorgen
: 5fb44f72
P4: as_connect_v5.dll
P5: 20.2.1.60 Bluestacks 2Omegle APKcanlimacizle.red
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
User avatar
JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: P3D v5.1 HF1 not working after new windows installation!

Post by JorgenSA »

Yes, I saw that. I also went back to the user's original post, which did not feature this:

Bluestacks 2Omegle APKcanlimacizle.red

So, was his original post in this thread also spam?

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
User avatar
Martyson
Posts: 15173
Joined: Sun Mar 25, 2012 11:08 am

Re: P3D v5.1 HF1 not working after new windows installation!

Post by Martyson »

JorgenSA wrote: Mon Jan 04, 2021 9:18 am Yes, I saw that. I also went back to the user's original post, which did not feature this:

Bluestacks 2Omegle APKcanlimacizle.red

So, was his original post in this thread also spam?

Jorgen
What is in the referenced post, same line?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
User avatar
JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: P3D v5.1 HF1 not working after new windows installation!

Post by JorgenSA »

This is the user's first post in this thread:

3: 5fb44f72
P4: as_connect_v5.dll
P5: 20.2.1.60
P6: 5fc465a1
P7: c0000005
P8: 0000000000099fbc
P9:
P10:

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
User avatar
Martyson
Posts: 15173
Joined: Sun Mar 25, 2012 11:08 am

Re: P3D v5.1 HF1 not working after new windows installation!

Post by Martyson »

JorgenSA wrote: Mon Jan 04, 2021 9:35 am This is the user's first post in this thread:

3: 5fb44f72
P4: as_connect_v5.dll
P5: 20.2.1.60
P6: 5fc465a1
P7: c0000005
P8: 0000000000099fbc
P9:
P10:

Jorgen
Yes, now read again the spammed line which contains a link?

P5: 20.2.1.60 Bluestacks 2Omegle APKcanlimacizle.red
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
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