Controls drop out in multiplayer session

Any issues, problems or troubleshooting topics related to the Prepar3D client application's multiplayer mode
skelsey
Posts: 8
Joined: Fri Jun 10, 2016 8:34 pm

Controls drop out in multiplayer session

Postby skelsey » Tue Aug 02, 2016 3:59 pm

Hello all,

Another frustrating afternoon!

In addition to the time acceleration issues described below, we are now experiencing control dropouts at the commencement of a multiplayer session.

All USB flight controls (for both users) stop responding shortly after commencing the session, and in the last case immediately upon a client connecting to share the aircraft. Prepar3d continues to respond to keyboard and mouse commands, however.

I have RegisterDevicesOnce=True in the [CONTROLS] section of Prepar3d.cfg as I understand this can mitigate against this.

We did try to see if the controls were available in the P3D controls menu, but the host selecting Options --> Settings resulted in a black screen, followed by a whirling circle and P3D no longer responding. Around the same time the client machine crashed as well.

Both running P3D v3.3.5.17625 on Windows 10 x64. I conducted many similar sessions on v3.2 with no issues. Likewise I have had no problems in single player mode.

Here's the Event Log for the crash on the client machine:

Code: Select all

Log Name:      Application
Source:        Application Error
Date:          02/08/2016 13:26:20
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Desktop
Description:
Faulting application name: Prepar3D.exe, version: 3.3.5.17625, time stamp: 0x5758bb31
Faulting module name: KERNELBASE.dll, version: 10.0.10240.16766, time stamp: 0x56e8cf1c
Exception code: 0xe0434352
Fault offset: 0x000b40f8
Faulting process ID: 0x281c
Faulting application start time: 0x01d1ecbfd8cd701f
Faulting application path: D:\P3D\Prepar3D.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report ID: b2b2c7af-58b4-11e6-bf41-a9c2c2c17621
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-08-02T13:26:20.000000000Z" />
    <EventRecordID>26417</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Desktop</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Prepar3D.exe</Data>
    <Data>3.3.5.17625</Data>
    <Data>5758bb31</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>10.0.10240.16766</Data>
    <Data>56e8cf1c</Data>
    <Data>e0434352</Data>
    <Data>000b40f8</Data>
    <Data>281c</Data>
    <Data>01d1ecbfd8cd701f</Data>
    <Data>D:\P3D\Prepar3D.exe</Data>
    <Data>C:\WINDOWS\SYSTEM32\KERNELBASE.dll</Data>
    <Data>b2b2c7af-58b4-11e6-bf41-a9c2c2c17621</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>


Let me know if there is any more information you would like.

Thanks,

Simon

ttroy
Posts: 1
Joined: Sat Aug 27, 2016 2:53 am

Re: Controls drop out in multiplayer session

Postby ttroy » Sat Aug 27, 2016 3:00 am

I am also having this issue with the controls dropping out in multiplayer.
I did full restore, installed and tested mods one by one as each one was successful.
however i did not test the Aerosoft A321, asca2016, and Free airmap.
I suspected those were the culprit and uninstalled them and repaired p3d, none of which worked.
If anybody has a solution let me know, this is very aggravating
Thanks

limabean767
Posts: 7
Joined: Wed Jun 08, 2016 9:30 pm

Re: Controls drop out in multiplayer session

Postby limabean767 » Tue Sep 06, 2016 7:27 pm

On and off I have also been experiecing this issue....

I have found that sometimes controls are only lost for one party. Never been able to identify a particular trigger condition and certainly doesn't happen every flight.

As mentiond, controls via keyboard always continue to work but it's very hard to fly a keyboard!

Adam Breed
Lockheed Martin
Posts: 1385
Joined: Mon Sep 20, 2010 6:17 pm

Re: Controls drop out in multiplayer session

Postby Adam Breed » Tue Sep 20, 2016 12:18 pm

Hi All,

In Prepar3D v3.4 there is the option to switch between RAW Input and DirectInput. If you go to Settings - Controls, and click the Other tab, you'll see you can swap between two Input Methods. Raw Input is enabled by default but switching to DirectInput might work better with certain legacy controllers.

Regards,
Adam
Prepar3D® Engineering Project Manager

limabean767
Posts: 7
Joined: Wed Jun 08, 2016 9:30 pm

Re: Controls drop out in multiplayer session

Postby limabean767 » Sun Oct 02, 2016 4:01 pm

Hi Adam

Thanks - just updated to 3.4 so will take a look at this option and report back in a few weeks.


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