Still getting Dxgi

Any issues, problems or troubleshooting topics related to computer hardware and the Prepar3D client application
Mb944
Posts: 64
Joined: Mon Jun 15, 2020 1:56 am
Location: Cyyz

Re: Still getting Dxgi

Post by Mb944 »

@Ray

Sapphire 6800xt nitro+. My mistake AMD had it set to 2845MHZ on my card
Msi z490 motherboard HIFI I7-10700k, 64gb ram. Sapphire nitro+ 6800xt. Windows 10, 3 ssd 1tb
sportpilot67
Posts: 95
Joined: Sun Apr 26, 2020 4:40 pm

Re: Still getting Dxgi

Post by sportpilot67 »

So with that card you are device hung?

Set it to 2015 and you will probably be able to fly without issue is my guess.

Ray
Mb944
Posts: 64
Joined: Mon Jun 15, 2020 1:56 am
Location: Cyyz

Re: Still getting Dxgi

Post by Mb944 »

@Ray

The maximum i set it to 2015mhz and what’s the minimal i set it at 500mhz or 2015mhz?
Msi z490 motherboard HIFI I7-10700k, 64gb ram. Sapphire nitro+ 6800xt. Windows 10, 3 ssd 1tb
sportpilot67
Posts: 95
Joined: Sun Apr 26, 2020 4:40 pm

Re: Still getting Dxgi

Post by sportpilot67 »

@mb944

Set your 6800XT to 2015mhz and leave the rest of it in default.

Ray

PS. I still have not had a device hung since reducing to 2015mhz. I am on 850 watt PSU.

My brother still gets device hung on minimal PSU requirement of 750 watts per AMD.

Keep us posted on your progress
Mb944
Posts: 64
Joined: Mon Jun 15, 2020 1:56 am
Location: Cyyz

Re: Still getting Dxgi

Post by Mb944 »

@Ray
My PSU is 850. That’s how much my card takes. 850 an up. I did one flight. And no error
Msi z490 motherboard HIFI I7-10700k, 64gb ram. Sapphire nitro+ 6800xt. Windows 10, 3 ssd 1tb
Mb944
Posts: 64
Joined: Mon Jun 15, 2020 1:56 am
Location: Cyyz

Re: Still getting Dxgi

Post by Mb944 »

hello everybody bad news i still got the dxgi when i had it set to 2015mhz. LM staff still waiting on the hotfix.
Msi z490 motherboard HIFI I7-10700k, 64gb ram. Sapphire nitro+ 6800xt. Windows 10, 3 ssd 1tb
sportpilot67
Posts: 95
Joined: Sun Apr 26, 2020 4:40 pm

Re: Still getting Dxgi

Post by sportpilot67 »

@Mb944

I would be curious to know your settings and setup besides what you have listed. Although I have not received one since changing my card, my brother cannot fly because of device hung too.

However, he is dual monitor ( I am not ), he is 750 watt PSU ( I am 850 ), his sim settings are identical to mine along with ASP4 for weather. Our main differences are he flies Aerosoft Airbus and I fly FSLABS Airbus. His CPU I5-9600K ( more than enough and he is not overclocked ) and my CPU is I7-9700K and I am overclocked and stable. His motherboard is Z390 and I am Z370.

I would love to figure it all out. Nothing more I can do until I suffer another device hung.

Sorry it did not work out.

Ray
Mb944
Posts: 64
Joined: Mon Jun 15, 2020 1:56 am
Location: Cyyz

Re: Still getting Dxgi

Post by Mb944 »

My settings are not to the max. There just set to medium to high. I have skyforce, orbx base, open LC for NA, EU,SOUTH AMERICA, AFRICA, 3party airports. I use two monitors. But when I fly I don’t use the second monitor for p3d I just use the one. The second monitor I only use if I’m surfing the net while flying.
Msi z490 motherboard HIFI I7-10700k, 64gb ram. Sapphire nitro+ 6800xt. Windows 10, 3 ssd 1tb
sportpilot67
Posts: 95
Joined: Sun Apr 26, 2020 4:40 pm

Re: Still getting Dxgi

Post by sportpilot67 »

Interesting. He uses the second monitor for the same reason and they are both plugged into one GPU, his 6800XT.

I use only one monitor and have only one plugged into my GPU.

Do you use EA? I do not use that setting inside the sim.

Ray
Mb944
Posts: 64
Joined: Mon Jun 15, 2020 1:56 am
Location: Cyyz

Re: Still getting Dxgi

Post by Mb944 »

EA is turned off. I turned off HDR. When I was flying I opened the atc menu to see which airspace I’m flying into. U think that caused the error? I have no energy for this man. Always trying to figure out what’s causing it.
I shouldn’t have to do all this crap. LM has to fix this. But there not saying anything . This is not professional on there part and I’m very disappointed in them.
Msi z490 motherboard HIFI I7-10700k, 64gb ram. Sapphire nitro+ 6800xt. Windows 10, 3 ssd 1tb
sportpilot67
Posts: 95
Joined: Sun Apr 26, 2020 4:40 pm

Re: Still getting Dxgi

Post by sportpilot67 »

@Mb944,

I believe other posts have been made about using ATC menu which causes issues.

I fly on Vatsim so I do not use the sim ATC menu at all.

I know issues have happened with ATC menu but I have no first hand knowledge of it.

Ray
Mb944
Posts: 64
Joined: Mon Jun 15, 2020 1:56 am
Location: Cyyz

Re: Still getting Dxgi

Post by Mb944 »

i unistalled LC north america from orbx but kept the base package and im doing another flight from cyyz to klgb. My speed at 2015 for my AMD card and everything else is set to default on the card. i have the fps locked at 60fps through AMD settings. and fps unlimited in the sim. EA OFF, HDR OFF. no error so far. looking good. I will let u know if i made it.
Msi z490 motherboard HIFI I7-10700k, 64gb ram. Sapphire nitro+ 6800xt. Windows 10, 3 ssd 1tb
sportpilot67
Posts: 95
Joined: Sun Apr 26, 2020 4:40 pm

Re: Still getting Dxgi

Post by sportpilot67 »

Great. I fly unlimited in the sim but they are all different. I also have full ORBX installed including what you uninstalled.
Mb944
Posts: 64
Joined: Mon Jun 15, 2020 1:56 am
Location: Cyyz

Re: Still getting Dxgi

Post by Mb944 »

Didn’t make it i the got the error. I fckin give up. I’m done. LM thank u for taking my money and running away with it. Guys if U want to get in on a scam and take peoples money. LM will teach u how to do it. Bye
Msi z490 motherboard HIFI I7-10700k, 64gb ram. Sapphire nitro+ 6800xt. Windows 10, 3 ssd 1tb
John Walker
Posts: 5
Joined: Sun Oct 08, 2017 9:01 pm

Re: Still getting Dxgi

Post by John Walker »

Not sure if you are using 4096 or 2048 Resolution, I was getting the Dreadful DXGI until I turned my Texture Resolution down to 1024. Not sure if that's your issue or not.
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