Black Screen when undocked new view.

Any issues, problems or troubleshooting topics related to computer hardware and the Prepar3D client application
Posts: 5
Joined: Mon Jun 22, 2020 1:27 pm

Black Screen when undocked new view.

Postby carlbfinch » Fri Jun 26, 2020 7:26 pm

Hi there,

New to Simming. Have now go V5 HF2 and have no crashing issues.

The issue now is setting up my views.

Set up is below numbers being inches.

Cockpit front view on 65. Left and right windows on the 32’s.
I can undock and have a new view on my left but when I undock the 3rd it is black.

Have tried restarting with now joy.

MS10 Pro 64 Bit
ASUS ROG STRIX X570-F Motherboard
Cooler Master Hyper 212 Black Edition CPU Cooler
Ryzen 9 3900X 3.8GHz 12-Core Processor
Radeon RX 5700 XT 8GB Graphics Card
32GB Corsair Vengeance LPX 3000MHz
500GB WD Blue 3D SATA M.2 Solid State Drive
WD Blue 3D 1TB 2.5" SSD
Aerocool Integrator 600W 80+ Power Supply

Posts: 251
Joined: Sun Dec 18, 2011 9:08 pm

Re: Black Screen when undocked new view.

Postby MHargrove » Wed Jul 08, 2020 5:14 am

Am I clear that you're using a single PC with four attached monitors? --and you're running all four of them as independent displays (and not in whatever AMD calls their "surround" mode)? What resolution are you running for each monitor? Is the third window black immediately upon undocking, or only when you drag it to a different monitor?

Mark Hargrove
Longmont, CO

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