HARWARE SPECIFIC Questions

Any issues, problems or troubleshooting topics related to computer hardware and the Prepar3D client application
3257691
Posts: 2
Joined: Thu Jun 25, 2020 10:53 pm

HARWARE SPECIFIC Questions

Postby 3257691 » Thu Jun 25, 2020 10:59 pm

I recently downloaded and purchased the 1 Month Prepaid Prepare 3D Professional Software and the second I load the simulator I can get an error message telling me:

"Your dedicated graphics memory has run out......"

Is there any clear and concise steps I can take to solve this issue that way I can fully use the simulation and go on flights.

I am using this on a Lenovo Yoga Latest Version
Thank you in advance.

JorgenSA
Posts: 2245
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: HARWARE SPECIFIC Questions

Postby JorgenSA » Fri Jun 26, 2020 7:01 am

The designation "Lenovo Yoga" covers a whole range of models.

Can you give us the hardware specifications for your particular model?

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.

3257691
Posts: 2
Joined: Thu Jun 25, 2020 10:53 pm

Re: HARWARE SPECIFIC Questions

Postby 3257691 » Fri Jun 26, 2020 5:06 pm

My laptop is the Lenovo Yoga 7th Gen 720 (15") and has the NVIDEA GEFORCE GTX 1050 Graphics.

Dimensions 14.3" x 9.5" x 0.75" / 364 x 242 x 19 (mm)
Weight 4.4 lbs (1.99 kg)
Color Platinum Silver

I hope this helps, not sure what other specifications you were asking for. I hope this could address the problems and get me some clear steps in how to get my P3D V5 to run properly with no issues.

JorgenSA
Posts: 2245
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: HARWARE SPECIFIC Questions

Postby JorgenSA » Fri Jun 26, 2020 5:12 pm

The problem is this laptop's i7-7700HQ CPU, which runs at a base clock rate of 2.8 GHz, below the minimum required clock rate of 3.0 GHz.

The systems requirements can be found here:

https://www.prepar3d.com/system-requirements/

The processor has a "turbo" clock rate of 3.8 GHz, but it will only be able to maintain that speed for a limited amount of time, until its cooling and/or electrical limits are reached, after which the processor will go back to 2.8 GHz to protect itself.

You will need a system with a sustained base clock rate at and preferably over 3.0 GHz.

Sorry to have to tell you this -

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.

MHargrove
Posts: 251
Joined: Sun Dec 18, 2011 9:08 pm

Re: HARWARE SPECIFIC Questions

Postby MHargrove » Sat Jul 11, 2020 3:14 am

Also, the GTX 1050 card only has 2GB of VRAM, which is only half of the minimum requirement.
Mark Hargrove
Longmont, CO


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