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RTX 2080 Ti stopped working

Posted: Sun May 24, 2020 10:12 am
by MPatrickW
P3D v5 with latest hotfix gives this error message with reason: UNKNOWN after the scenario screen. Fresh install, no additional scenery or aircraft, no addons at all, completely vanilla. My card is an MSI RTX 2080 Ti Gaming X Trio with 11mb VRAM with full DirectX12 capability. Latest video drivers and Win 10 version. High spec hardware with i7 9700k and 32GB ram. I can’t be the only one, so please LM, can you advise a solution, or if you are aware it is a widespread problem, when will this be fixed?

Re: RTX 2080 Ti stopped working

Posted: Sun May 24, 2020 10:35 am
by JorgenSA
If you had searched and read the threads, you would have seen:

1. That it is indeed a widespread problem, and not confined to RTX 2080 cards, and

2. That it is an acknowledged problem, but possibly not confined to P3D, could be a DX12 or driver issue also, and

3. That L-M has acknowledged the problem, and

4. That L-M is working on their side of it.

So, any solutions in sight? From here on it is my speculation, but yes, Windows 10 version 2004 is supposed to be released to the general public next week, supposedly containing DX12 fixes, plus the latest nVidia drivers came out on April 15, so new drivers are highly over due but probably waiting for the new Windows 2004 update.

Sometime after that, a new Hotfix for P3D might just be coming out.

Jorgen
Thread-reader, not an L-M employee.

PS: A lot of caveats here....

Re: RTX 2080 Ti stopped working

Posted: Sun May 24, 2020 10:42 am
by MPatrickW
Jorgen, thank—you for taking the trouble to summarise with clarity and more then I did get from reading all other posts. Much appreciated.

Re: RTX 2080 Ti stopped working

Posted: Sun May 24, 2020 11:15 am
by JorgenSA
I have read that the supposed release time for the 2004 update is going to be the 28th, so we'll see what happens.

Jorgen

Re: RTX 2080 Ti stopped working

Posted: Sun May 24, 2020 1:45 pm
by Martyson
P3D v5 with latest hotfix gives this error message with reason: UNKNOWN after the scenario screen. Fresh install, no additional scenery or aircraft, no addons at all, completely vanilla. My card is an MSI RTX 2080 Ti Gaming X Trio with 11mb VRAM with full DirectX12 capability. Latest video drivers and Win 10 version. High spec hardware with i7 9700k and 32GB ram. I can’t be the only one, so please LM, can you advise a solution, or if you are aware it is a widespread problem, when will this be fixed?
I use RTX 2080 Ti 11GB and no problems to report.

Do you have a home built PC or a store name brand?

Re: RTX 2080 Ti stopped working

Posted: Fri May 29, 2020 7:12 pm
by MPatrickW
I built my PC. Motherboard is MSI Meg z390 Ace. All been fine for the two years I’ve had it. No recent changes or hardware additions. This is the first time I’ve had a CTD from anything. P3D v4.5 is fine, but I can’t even get to the scenario screen before it bombs.