P3D V5 GEFORCE GTX 960 M Problem

Any issues, problems or troubleshooting topics related to computer hardware and the Prepar3D client application
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Joined: Sun Mar 02, 2014 4:07 pm

P3D V5 GEFORCE GTX 960 M Problem

Postby selimbirdal » Tue May 19, 2020 11:32 pm

I've just updatet my P3d up to V5
I have some issues. Here are allerts:

This device (NVIDIA GeForce GTX 960M) does not
support all required DirectX12 features. Prepar3D can
attempt to use this device, but it may not work. Click
Help for more information or Ignore to prevent this
warning from displaying again.
OK Help Ignore

Your dedicated graphics memaory has run out. Do you
want to exit Prepar3D®? Click Abort to exit or Retry to
attempt to redlaim memory by setting Graphics, Lighting,
and Terrain Settings to Default.
Abort Retry Ignore

This device (NVIDIA GeForce GTX 960M) stopped
working for the following reason:
DXGI_ERROR_DEVICE_HUNG. Do you want to exit
Prepar3D®? Click Yes to exit, No to disable rendering to
this device, or Cancel to keep using this device (Prepar3D
may crash).
Yes No Cancel

My pc is HP OMEN Notebook - 15-5113dx
Window 10
8 GB ram
All drivers up to date and directx 12 is on my PC.

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Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: P3D V5 GEFORCE GTX 960 M Problem

Postby JorgenSA » Wed May 20, 2020 6:44 am

The GTX 960M is DX12 compatible if the newest drivers are loaded, but the problem is the CPU in this notebook, which has a clock rate of 2.6 GHz.

The minimum clock rate required for P3D v. 5 is at least 3 GHz. This is listed in the systems requirements, which you'll find here:


System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.

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