DXGI Error device hung

[avviiator]

I have a GTX 1080ti strix and an i7-8700k without any overclock. I seriously have no idea what is happening to my gpu or my addons because it keeps crashing randomly with an error saying my graphics card hung. I check the event viewer and this is what I got:

Faulting application name: Prepar3D.exe, version: 5.3.17.28160, time stamp: 0x61e6ab02
Faulting module name: PMDG_777X_2.dll, version: 11.14.0.2, time stamp: 0x57ed2af7
Exception code: 0xc0000005
Fault offset: 0x000000000043e132
Faulting process id: 0x0x5354
Faulting application start time: 0x0x1D908304B7D23CC
Faulting application path: D:\Lockheed Martin\Prepar3D v5\Prepar3D.exe
Faulting module path: D:\Lockheed Martin\Prepar3D v5\Gauges\PMDG_777X_2.dll
Report Id: 3ac29bd4-2e3c-4112-b683-da099cab6daa
Faulting package full name:
Faulting package-relative application ID:

I also tried different planes such as the FSLABS a321 but it also crashes after a few minutes. I currently have orbx global, active sky, asca and rdshade installed with flightbeam aukland and orbx melbourne airport. I also clean installed my gpu with ddu and installed the latest driver but it does not work at all. Can someone please help me with this issue.

[JorgenSA]

This code from the Event Viewer:

Exception code: 0xc0000005

means that "something" attempted to write to an area of RAM where it had no access rights. There is nothing to show what this "something" is, but usually it is an incompatible or badly programmed add-on.

But, in this case we do have a pointer:

Faulting module name: PMDG_777X_2.dll

That is where you should start troubleshooting.

Jorgen

[Martyson]

Hello avviiator ,

“Faulting module name: PMDG_777X_2.dll”

“I also tried different planes such as the FSLABS a321 but it also crashes after a few minutes. “

Posting Issue Reports (by Chris Metel)
https://www.prepar3d.com/forum/viewtopi ... 5&t=145776


The General Debugging Steps (by Chris Metel) :
https://www.prepar3d.com/forum/viewtopi ... 6&t=145777