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Posted: Wed Apr 11, 2012 6:09 am
by ColinT46
Invoice number #2004491

Customer ID 1007576

I had occasion to format my Hard Drive and I find that after attempting to re-install Prepar3d I have a message saying

my activation in invalid.

I understand from another forum that I may have to request re-activation and this process is not automated.

I have not yet uninstalled the failed attempt but still have the original download files.

Can you please clarify my situation and also note that I completed a contact form on 7th April which has seen no reply.


Posted: Wed Apr 11, 2012 8:58 am
by Legacy Support
Hi Colin,

Please send all licensing enquiries to also read here for info: ... opic&t=233



Posted: Wed Apr 11, 2012 9:40 am
by ColinT46

Thanks for your response.