My Account

Other problems or issues not covered by other troubleshooting topics.
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freepilot2009
Posts: 1
Joined: Mon May 20, 2019 2:14 pm

My Account

Post by freepilot2009 »

Hi there,
i want my complete
Delete account at Prepar 3D.
What should I do?

Manfred
mpni
Posts: 1094
Joined: Thu Aug 09, 2018 10:37 am
Contact:

Re: My Account

Post by mpni »

Hi freepilot2009
I understand you want your complete account deleted at Prepar3D (Customer and forum member).
Perhaps LM will answer you.
But for your customer account, it is impossible to delete it. When you buy a licence, you are customer.
There is no possibility to cancel the payment after 14 days.
https://www.prepar3d.com/support/refundpolicy/
So after 14 days you will always be customer of Prepar3D.

For the forum member, have a look at the rules:
https://www.prepar3d.com/forum/viewtopi ... 305&t=6328
I don't find a rule when a member request to be fully deleted.
It seems it is also impossible due to citation by others members of your posts.
When you agree to be a member of the forum, it seems that all your posts are forum property (perhaps a general rule for all forums?).

If you just don't want to be referenced anymore, it is likely that this is not possible because you have posted messages.

I hope you get a better answer than this, because I could be wrong.

Regards
Michel
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