Crashes in the menu

[MatthijsRoothans]

I have a really weird problem, so most of the times my p3dv5 is just crashing in the menu, for example when i wanna take a plane or select an airport. This happens nearly every time when i load up p3d. It happens 1/2 times in a row and than everything works perfectly? really weird. I did some test longhauls to see if my sim runs stable and it hasnt crashed in 4 days or so, i guess its stable. So my p3d works really well, just in the menu where i have a ton of crashes? Ill put the error down below.


Naam van toepassing met fout: Prepar3D.exe, versie: 5.1.12.26829, tijdstempel: 0x5fb44f72
Naam van module met fout: facilities.dll, versie: 5.1.12.26829, tijdstempel: 0x5fb44eda
Uitzonderingscode: 0xc0000005
Foutmarge: 0x00000000000200e2
Id van proces met fout: 0x2ea8
Starttijd van toepassing met fout: 0x01d73a9153210233
Pad naar toepassing met fout: C:\Program Files\Lockheed Martin\Prepar3D v5\Prepar3D.exe
Pad naar module met fout: C:\Program Files\Lockheed Martin\Prepar3D v5\facilities.dll
Rapport-id: 7a573b30-f865-45cb-9724-8c3103d76383
Volledige pakketnaam met fout:
Relatieve toepassings-id van pakket met fout:

______________________________________________________________________________________

Toepassing: Prepar3D.exe
Framework-versie: v4.0.30319
Beschrijving: het proces is beëindigd als gevolg van een onverwerkte uitzondering.
Uitzonderingsinformatie: System.AccessViolationException
bij <Module>.UIInterface.UnmanagedMapViewer.{dtor}(UIInterface.UnmanagedMapViewer*)
bij UIInterface.MapViewer.!MapViewer()
bij UIInterface.MapViewer.Dispose(Boolean)

_______________________________________________________________________________________

I hope someone can understand a little bit of this because its Dutch =)
Every piece of help is appreciated! thanks!

[JorgenSA]

This code in your log:

Uitzonderingscode: 0xc0000005

means that something - most likely an incompatible or badly programmed add-on - is attempting to write to an area of RAM where it has no access rights.

You will probably find the culprit in one of the most recently added add-ons.

Jorgen

[MatthijsRoothans]

do you maybe know a addon where this happens alot? the weird thing is that p3d works after it crashed 1/2 times in the menu? IF its due to an addon i would expect it to not work?

[JorgenSA]

The exception code only says that someone/something tried to write to an area of RAM where it has no rights. and USUALLY it is caused by an add-on.

However, since it happens at the menu, and IF you have a nVidia graphics adapter, you might want to check your graphics driver version.

Jorgen

[MatthijsRoothans]

yeah i would expect its an nvidia driver problem, i currently have an rtx 2070 super trio, is there maybe a version of drivers you would recommend to try out?

[JorgenSA]

Version 461.xx seems to be the latest version that works, the two versions after that have issues. nVidia is working on it.

Jorgen

[MatthijsRoothans]

alright, im currently on 461.92

[JorgenSA]

That is the one you should be using.

Jorgen

[MatthijsRoothans]

now i got this:


Naam van toepassing met fout: Prepar3D.exe, versie: 5.1.12.26829, tijdstempel: 0x5fb44f72
Naam van module met fout: facilities.dll, versie: 5.1.12.26829, tijdstempel: 0x5fb44eda
Uitzonderingscode: 0xc0000005
Foutmarge: 0x00000000000203c2
Id van proces met fout: 0x2e88
Starttijd van toepassing met fout: 0x01d73ac7fea6514f
Pad naar toepassing met fout: C:\Program Files\Lockheed Martin\Prepar3D v5\Prepar3D.exe
Pad naar module met fout: C:\Program Files\Lockheed Martin\Prepar3D v5\facilities.dll
Rapport-id: 74f2e872-83db-4626-9fb6-008b35a93f16
Volledige pakketnaam met fout:
Relatieve toepassings-id van pakket met fout:

[MatthijsRoothans]

when i open p3d i already have flychrone and active sky running, can that be the issue?

[JorgenSA]

I do not know anything about flychrone, but for both, try checking that you do have a v. 5-compatible version, and also try not to have it running when you start P3D and see what happens.

Jorgen

[MatthijsRoothans]

another weird problem, suddenly my sim goes gray and flashing? It looks like this only appears when im trying to stream.
Here is some footage:

https://youtu.be/A5sVsEbAcAY (at min 10:00)

https://www.youtube.com/watch?v=qXQbeD0d2s0 (33:50)

[JorgenSA]

Now about that I do not know a thing, but maybe someone else does.

Jorgen

[MatthijsRoothans]

it is so weird i have no idea whats going on, the last thing only happens when streaming? The other crashes are always when i load in or just when im in the menu, when it crashes 2 times in a row everything works suddenly perfectly? also when im in the sim also runs (so far) really smoothly without any crashes? I have no idea what to do?