P3d V5 Crash

Other problems or issues not covered by other troubleshooting topics.
pulti7
Posts: 65
Joined: Sat Nov 14, 2020 10:28 pm

Re: P3d V5 Crash

Post by pulti7 »

RJTT-OMDB (10h25) was not a problem at all. Today I will test a 12 hours flight with two more addons, GSX, Chaseplane

I do uninstall MSOffice before flying. Hope this might help
pulti7
Posts: 65
Joined: Sat Nov 14, 2020 10:28 pm

Re: P3d V5 Crash

Post by pulti7 »

AMAZING!!
I have been flying from KJFK-OMDB (13hours) WITHOUT a CTD. The simulator was running really really smooth. So at the very moment I think uninstalling MS Office and downgrading the graphics driver was the solution.

I will add REX5 today. If this is working properly 3 scenerys will come in too, and then Iam happy. I will keep you up to date and would like to say thank you!
pulti7
Posts: 65
Joined: Sat Nov 14, 2020 10:28 pm

Re: P3d V5 Crash

Post by pulti7 »

It´s never getting over, xD

Faulting application name: Prepar3D.exe, version: 5.1.12.26829, time stamp: 0x5fb44f72
Faulting module name: dxilconv.dll, version: 10.0.19041.1, time stamp: 0xd383a93b
Exception code: 0xc0000005
Fault offset: 0x00000000000e298e
Faulting process id: 0x337c
Faulting application start time: 0x01d7386119e0c9b7
Faulting application path: D:\Games\Prepar3D\Prepar3D.exe
Faulting module path: C:\WINDOWS\SYSTEM32\dxilconv.dll
Report Id: 2e2a683f-dab4-4f91-b9b3-05ce5dea76a0
Faulting package full name:
Faulting package-relative application ID:


Have you ever heard of this error? Now the sim is constantly crashing after 5hours
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JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: P3d V5 Crash

Post by JorgenSA »

I don't think I have heard of errors involving the dxilconv.dll before, but this:

Exception code: 0xc0000005

means that something - most likely an incompatible or badly programmed add-on - is attempting to write to an area of RAM where it has no access rights.

Before you start searching for such an offending add-on, running this command from an Administrator command prompt might be worth running:

sfc /scannow

After that, try to run Windows Update, and when you do make sure that in Update, under Advanced options, the switch "Receive updates for other Microsoft products" is set to On. Leave this switch on from now on, to ensure you always get the updates you need.

But if these steps do not help, then you need to look for that add-on....

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
pulti7
Posts: 65
Joined: Sat Nov 14, 2020 10:28 pm

Re: P3d V5 Crash

Post by pulti7 »

Thanks for your quick reply. Luckily I'm home this week so I have time to test around. I will keep you up to date.
Thanks in advance!
pulti7
Posts: 65
Joined: Sat Nov 14, 2020 10:28 pm

Re: P3d V5 Crash

Post by pulti7 »

And by the way, If there ever will be a support award, I will promote ou! Your are absolutely amazing!
pulti7
Posts: 65
Joined: Sat Nov 14, 2020 10:28 pm

Re: P3d V5 Crash

Post by pulti7 »

I already have the latest Windows version and the mark on the recommended setting. Anyway, I furthermore added all Addons from P3d to my acception folder from the Windows defender, this might be a problem as well.
User avatar
JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: P3d V5 Crash

Post by JorgenSA »

Thank you for those kind words! And I have Windows Defender turned completely off, I use the paid version of AVG instead.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
pulti7
Posts: 65
Joined: Sat Nov 14, 2020 10:28 pm

Re: P3d V5 Crash

Post by pulti7 »

Now we are, where we started. After 9hours--> CTD without error messages.
pulti7
Posts: 65
Joined: Sat Nov 14, 2020 10:28 pm

Re: P3d V5 Crash

Post by pulti7 »

What do you think Jorgen?
Should I try without Chaseplane first?
pulti7
Posts: 65
Joined: Sat Nov 14, 2020 10:28 pm

Re: P3d V5 Crash

Post by pulti7 »

Today I got this error messages:
Application: Prepar3D.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Win32Exception
at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean, System.Nullable`1<ChannelSet>)
at System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr)
at System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)


Faulting application name: Prepar3D.exe, version: 5.1.12.26829, time stamp: 0x5fb44f72
Faulting module name: KERNELBASE.dll, version: 10.0.19041.906, time stamp: 0x2f2f77bf
Exception code: 0xe0434352
Fault offset: 0x0000000000034b59
Faulting process id: 0x1204
Faulting application start time: 0x01d73b97083d8f30
Faulting application path: D:\Games\Prepar3D\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 01feb93a-90e5-44b5-b8e0-b1dbcf36f0f0
Faulting package full name:
Faulting package-relative application ID:


Faulting application name: Prepar3D.exe, version: 5.1.12.26829, time stamp: 0x5fb44f72
Faulting module name: KERNELBASE.dll, version: 10.0.19041.906, time stamp: 0x2f2f77bf
Exception code: 0xc000041d
Fault offset: 0x0000000000034b59
Faulting process id: 0x1204
Faulting application start time: 0x01d73b97083d8f30
Faulting application path: D:\Games\Prepar3D\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 34b5bd73-f094-4350-8bda-a6f6fe5d03ac
Faulting package full name:
Faulting package-relative application ID:

And thats not a issue by me, Ireally got one message twice
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