Error DLL

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marcorivera84
Posts: 14
Joined: Sun Jun 12, 2016 9:27 am

Error DLL

Postby marcorivera84 » Wed Dec 21, 2016 6:09 am

Good day Gents,

after a fresh update to Prepar3D_v3_Academic_3.4.18.19475 I received an error code"

Faulting application name: Prepar3D.exe, version: 3.4.14.18870, time stamp: 0x581239e2
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6
Exception code: 0xc0000409
Fault offset: 0x000a7666
Faulting process id: 0x1e90
Faulting application start time: 0x01d25b4e83ec7a9e
Faulting application path: C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR120.dll
Report Id: 0e02553b-e7c9-438e-9f1b-7bcd5b8f5e53
Faulting package full name:
Faulting package-relative application ID:

Would anyone happen to have solve this before?

marcorivera84
Posts: 14
Joined: Sun Jun 12, 2016 9:27 am

Re: Error DLL

Postby marcorivera84 » Wed Dec 21, 2016 6:14 am

Faulting application name: Prepar3D.exe, version: 3.4.14.18870, time stamp: 0x581239e2
Faulting module name: KERNELBASE.dll, version: 10.0.14393.479, time stamp: 0x58256d37
Exception code: 0xc0020001
Fault offset: 0x000da832
Faulting process id: 0xebc
Faulting application start time: 0x01d25b501ac7931d
Faulting application path: C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: dbbfb1e0-d25d-4636-aa48-c81af3161cdb
Faulting package full name:
Faulting package-relative application ID:

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Poppet
Posts: 2770
Joined: Sat Nov 01, 2014 4:12 pm

Re: Error DLL

Postby Poppet » Wed Dec 21, 2016 8:46 am

marcorivera84 wrote:after a fresh update to Prepar3D_v3_Academic_3.4.18.19475 I received an error code"


Hello marcorivera84

Did you Update with the Client Installer Only ? Or did you Update all 3 Component Installers ?

Or did you do a Complete Uninstall and Reinstall again of Prepar3D v3 ?

What Add On's do you have currently Installed ?

marcorivera84
Posts: 14
Joined: Sun Jun 12, 2016 9:27 am

Re: Error DLL

Postby marcorivera84 » Wed Dec 21, 2016 9:18 am

Hello,

I did an entire update of all 3 components. Not sure quite what the cause is.

For Add ons:

P3D
Aerosoft X 318/319/320/321
FSLAB Spot light 1x
ORBX system sceneries 10x
Aerosoft Airport diverse 6x
Taxi 2 Gate scenery 4x

thats pretty much it.

Adam Breed
Lockheed Martin
Posts: 1385
Joined: Mon Sep 20, 2010 6:17 pm

Re: Error DLL

Postby Adam Breed » Wed Dec 21, 2016 10:20 am

marcorivera84,

What are you doing when the error occurs?

Can you attempt to disable the add-ons to discover if it is a core configuration issue or an add-on incompatibility?

Regards,
Adam
Prepar3D® Engineering Project Manager

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Poppet
Posts: 2770
Joined: Sat Nov 01, 2014 4:12 pm

Re: Error DLL

Postby Poppet » Wed Dec 21, 2016 10:40 am

marcorivera84 wrote:FSLAB Spot light 1x


This may not solve your Issue but.......

What Version are you using ? The latest Version is 1.0.0.26 --) Version 1.0 - Build 26

User avatar
lkalam
Posts: 225
Joined: Wed Dec 07, 2011 10:23 am

Re: Error DLL

Postby lkalam » Wed Dec 21, 2016 5:40 pm

Dear Elaine,

we just posted v1.0.0.27 which is the version compatible with the latest P3D v3.4.18.19475 hotfix (HF2).

Previous versions were not compatible (as is expected).
Lefteris Kalamaras
Flight Sim Labs, Ltd.
---------------------------
www.flightsimlabs.com

marcorivera84
Posts: 14
Joined: Sun Jun 12, 2016 9:27 am

Re: Error DLL

Postby marcorivera84 » Wed Dec 21, 2016 8:27 pm

Am getting the new update 1.027 as we speak. I will try it out and see what comes up.

User avatar
Poppet
Posts: 2770
Joined: Sat Nov 01, 2014 4:12 pm

Re: Error DLL

Postby Poppet » Wed Dec 21, 2016 10:43 pm

Hello Lefteris

Excellent very fast Indeed Version is 1.0.0.27

marcorivera84
Posts: 14
Joined: Sun Jun 12, 2016 9:27 am

Re: Error DLL

Postby marcorivera84 » Thu Dec 22, 2016 4:39 am

Faulting application name: Prepar3D.exe, version: 3.4.14.18870, time stamp: 0x581239e2
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6
Exception code: 0xc0000409
Fault offset: 0x000a7666
Faulting process id: 0x1150
Faulting application start time: 0x01d25c0bd66bf3f1
Faulting application path: C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\Prepar3D.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR120.dll
Report Id: 587a32a3-7c02-42eb-866b-94700d5d139f
Faulting package full name:
Faulting package-relative application ID:

User avatar
Poppet
Posts: 2770
Joined: Sat Nov 01, 2014 4:12 pm

Re: Error DLL

Postby Poppet » Fri Dec 23, 2016 11:07 pm

Hello marcorivera84

After you Updated Prepar3D v3, Did you delete your Prepar3D.cfg and your shaders folder and let the Sim rebuild them again ? It may not solve your Issue but its Recommended to after an Update

Click the link and scroll down to Actions to take after you Update Prepar3D v3

==============

Your Error is quite possibly a Microsoft Visual C++ Issue.

You could Uninstall all Microsoft Visuals in your Control panel "Programs and features"

Download Visuals 2008, 2010, 2012 and 2013 and Install as administrator (Important)

Note: If your using FSX as well you will Need Visuals 2005


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