No Response - Help

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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dillonhartley
Posts: 17
Joined: Sat Mar 30, 2019 8:40 pm

No Response - Help

Post by dillonhartley »

I contacted licensing team I believe 3 days ago, about me having no more activations, and I kinda needed my P3D for Sunday, but now its the weekend and I doubt I will get any response until Monday now, I just wanted to make my emails were received correctly.
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JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: No Response - Help

Post by JorgenSA »

If you received an automated reply, then your email was received.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
dillonhartley
Posts: 17
Joined: Sat Mar 30, 2019 8:40 pm

Re: No Response - Help

Post by dillonhartley »

Yep, received that email. Just wasn't 100% due to its been almost 4 days I believe with no reply.

Kind Regards
Chris Metel
Lockheed Martin
Posts: 105
Joined: Thu Aug 11, 2011 6:59 pm

Re: No Response - Help

Post by Chris Metel »

Hi dillonhartley,
Has this been resolved by the Prepar3D licensing team?

Chris
Chris Metel
Prepar3D® Product Owner
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