DXGI_ERROR_DEVICE_HUNG

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
nunes
Posts: 5
Joined: Thu Jul 16, 2020 1:51 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby nunes » Thu Jul 16, 2020 4:16 pm

Same problem here.

DXGI_ERROR_DEVICE_ERROR while changing views in KMIA with a parked PMDG Boeing 747 P3D v5 compatible. Sim unusable.

Intel i7-4790 CPU 3.60Ghz
32Gb RAM
64 bit
Windows 10 Pro Version 2004 OS Build 19041.388

nVIDIA GeForce RTX 2060 -- driver version 451.67

3840 x 1200 screen resolution

ADD-ONS:
Ultimate Traffic
GSX 2
ORBIX base pack, buildings HD, Terra Flora, Trees HD, Vector

Please advise.

Thanks.

Martyson
Posts: 9680
Joined: Sun Mar 25, 2012 11:08 am

Re: DXGI_ERROR_DEVICE_HUNG

Postby Martyson » Thu Jul 16, 2020 7:10 pm

Same problem here.

DXGI_ERROR_DEVICE_ERROR while changing views in KMIA with a parked PMDG Boeing 747 P3D v5 compatible. Sim unusable.

Intel i7-4790 CPU 3.60Ghz
32Gb RAM
64 bit
Windows 10 Pro Version 2004 OS Build 19041.388

nVIDIA GeForce RTX 2060 -- driver version 451.67

3840 x 1200 screen resolution

ADD-ONS:
Ultimate Traffic
GSX 2
ORBIX base pack, buildings HD, Terra Flora, Trees HD, Vector

Please advise.

Thanks.


Which gate at KMIA?
Is it repeatable ?
Best Regards,
Vaughan Martell (KDTW)

nunes
Posts: 5
Joined: Thu Jul 16, 2020 1:51 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby nunes » Thu Jul 16, 2020 7:47 pm

Any gate. Repeatable.

nunes
Posts: 5
Joined: Thu Jul 16, 2020 1:51 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby nunes » Thu Jul 16, 2020 7:51 pm

Same problem here.

DXGI_ERROR_DEVICE_ERROR while changing views in KMIA with a parked PMDG Boeing 747 P3D v5 compatible. Sim unusable.

Intel i7-4790 CPU 3.60Ghz
32Gb RAM
64 bit
Windows 10 Pro Version 2004 OS Build 19041.388

nVIDIA GeForce RTX 2060 -- driver version 451.67

3840 x 1200 screen resolution

ADD-ONS:
Ultimate Traffic
GSX 2
ORBIX base pack, buildings HD, Terra Flora, Trees HD, Vector

Please advise.

Thanks.


Which gate at KMIA?
Is it repeatable ?
Any gate. Repeatable.

Martyson
Posts: 9680
Joined: Sun Mar 25, 2012 11:08 am

Re: DXGI_ERROR_DEVICE_HUNG

Postby Martyson » Thu Jul 16, 2020 8:04 pm

Same problem here.

DXGI_ERROR_DEVICE_ERROR while changing views in KMIA with a parked PMDG Boeing 747 P3D v5 compatible. Sim unusable.

Intel i7-4790 CPU 3.60Ghz
32Gb RAM
64 bit
Windows 10 Pro Version 2004 OS Build 19041.388

nVIDIA GeForce RTX 2060 -- driver version 451.67

3840 x 1200 screen resolution

ADD-ONS:
Ultimate Traffic
GSX 2
ORBIX base pack, buildings HD, Terra Flora, Trees HD, Vector

Please advise.

Thanks.


Which gate at KMIA?
Is it repeatable ?
Any gate. Repeatable.
@ nunes,

KMIA-gate E10H PMDG747 P3Dv5HF2
nVIDIA GeForce RTX 2080Ti 11GB driver 451.67 (7-10-2020)
All ok changing views

Two monitors 1080P
GSX (basic)
No Ultimate Traffic
Orbx Base, west coast USA regions and a few other airports
Windows 10 Pro Version 2004
Intel i9 9900K CPU 3.60 / 5.0 Ghz
32 GB memory

Image
Best Regards,
Vaughan Martell (KDTW)

nunes
Posts: 5
Joined: Thu Jul 16, 2020 1:51 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby nunes » Thu Jul 16, 2020 8:30 pm





Which gate at KMIA?
Is it repeatable ?
Any gate. Repeatable.
@ nunes,

KMIA-gate E10H PMDG747 P3Dv5HF2
nVIDIA GeForce RTX 2080Ti 11GB driver 451.67 (7-10-2020)
All ok changing views

Two monitors 1080P
GSX (basic)
No Ultimate Traffic
Orbx Base, west coast USA regions and a few other airports
Windows 10 Pro Version 2004
Intel i9 9900K CPU 3.60 / 5.0 Ghz
32 GB memory

Image
Good for you. Mine does not work.

Martyson
Posts: 9680
Joined: Sun Mar 25, 2012 11:08 am

Re: DXGI_ERROR_DEVICE_HUNG

Postby Martyson » Thu Jul 16, 2020 8:54 pm



Any gate. Repeatable.
@ nunes,

KMIA-gate E10H PMDG747 P3Dv5HF2
nVIDIA GeForce RTX 2080Ti 11GB driver 451.67 (7-10-2020)
All ok changing views

Two monitors 1080P
GSX (basic)
No Ultimate Traffic
Orbx Base, west coast USA regions and a few other airports
Windows 10 Pro Version 2004
Intel i9 9900K CPU 3.60 / 5.0 Ghz
32 GB memory

Image
Good for you. Mine does not work.
@ @ nunes,

Have you tested with a default setup / aircraft?
Best Regards,
Vaughan Martell (KDTW)

nunes
Posts: 5
Joined: Thu Jul 16, 2020 1:51 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby nunes » Thu Jul 16, 2020 9:04 pm



@ nunes,

KMIA-gate E10H PMDG747 P3Dv5HF2
nVIDIA GeForce RTX 2080Ti 11GB driver 451.67 (7-10-2020)
All ok changing views

Two monitors 1080P
GSX (basic)
No Ultimate Traffic
Orbx Base, west coast USA regions and a few other airports
Windows 10 Pro Version 2004
Intel i9 9900K CPU 3.60 / 5.0 Ghz
32 GB memory

Image
Good for you. Mine does not work.
@ @ nunes,

Have you tested with a default setup / aircraft?
Martyson, the problem is not new. It happened since the first installation(by the way, my p3d is also HF2). After the last nvidia update I tested it again with a Maule for half an hour and it was OK. But when I tried the PMDG the issue came back.

CaptBMckay
Posts: 33
Joined: Mon Mar 07, 2016 4:27 pm

Re: DXGI_ERROR_DEVICE_HUNG

Postby CaptBMckay » Thu Aug 13, 2020 7:10 pm

I am having the same issues...

JorgenSA
Posts: 2505
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: DXGI_ERROR_DEVICE_HUNG

Postby JorgenSA » Fri Aug 14, 2020 7:44 am

@CaptBMckay,

In what circumstances does the error happen to you?

Have you updated both Windows 10 and your graphics drivers to the latest versions?

What add-ons do you have?

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.

Martyson
Posts: 9680
Joined: Sun Mar 25, 2012 11:08 am

Re: DXGI_ERROR_DEVICE_HUNG

Postby Martyson » Fri Aug 14, 2020 10:11 am

I am having the same issues...
@ CaptBMckay,

Are you using VR ?
Best Regards,
Vaughan Martell (KDTW)

ivansf
Posts: 3
Joined: Mon Aug 10, 2020 6:18 am

Re: DXGI_ERROR_DEVICE_HUNG

Postby ivansf » Fri Aug 28, 2020 10:12 pm

Hi guys,

I am getting the same error. I recently swicthed from 4.5 to 5 and its totaly unusable.

I have latest windows 10 update 2004, latest nVidia driver 452.06 (Gforce game ready driver) and HF2, however error appears again IN FS Labs 320 and in default aircraft on default airport.
I have just 2 scenery installed in P3DV5 since i've done complete system reboot and PC does not contain any previous files.

I am running Nvidia 1050Ti 4GB RAM I7-7700@3.6Ghz and never had issue on any version of P3D before.

Appreciate if someone can help to resolve this annoying error.

Thank you.

JorgenSA
Posts: 2505
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: DXGI_ERROR_DEVICE_HUNG

Postby JorgenSA » Sat Aug 29, 2020 6:01 am

Does this only happen with that FSLabs 320, or also with other aircraft?

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.

User avatar
Blaunarwal
Posts: 398
Joined: Tue Jun 12, 2012 1:37 pm
Location: LSZH

Re: DXGI_ERROR_DEVICE_HUNG

Postby Blaunarwal » Sat Aug 29, 2020 7:34 am

Hi guys,

I am getting the same error. I recently swicthed from 4.5 to 5 and its totaly unusable.

I have latest windows 10 update 2004, latest nVidia driver 452.06 (Gforce game ready driver) and HF2, however error appears again IN FS Labs 320 and in default aircraft on default airport.
I have just 2 scenery installed in P3DV5 since i've done complete system reboot and PC does not contain any previous files.

I am running Nvidia 1050Ti 4GB RAM I7-7700@3.6Ghz and never had issue on any version of P3D before.

Appreciate if someone can help to resolve this annoying error.

Thank you.
This issue has been discussed x-times before in this forum. It can be a lot, from a faulty GPU driver installation to simple overheating this device (dust clogging in your filters for the case) or that you are on the minimal GPU specification with 4GB VRAM. With v4.5 and DX11 it was enough, but 5.0 with DX12 it's maybe not possible with your settings. DX12 also uses the hardware better, means it gets hotter and therefore the heat problem looks like no 1 to investigate for me.
Check the case inlets. Sometimes they are below. Even when the filters are clean, there can be dust below if the inlet is on the floor.

Dan
i7- 9700K @ 5.0 GHz, 32 GB DDR-4 SDRAM, ASUS ROG STRIX Z390-F, KFA2 RTX2080 Super Ex 8GB

JorgenSA
Posts: 2505
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: DXGI_ERROR_DEVICE_HUNG

Postby JorgenSA » Sat Aug 29, 2020 8:50 am

Dan's splendid advice about overheating is something we should all bear in mind all the time.

I had the clogged vent issue happen to me a couple of months ago. A vacuum cleaner took care of that easily.

Especially this becomes an issue if you have a tower case sitting on or near the floor. If at all possible, get a small table a stool or whatever you can find, and raise the system off the floor as much as you can.

Kudos to Dan for bringing this one up.

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Home.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.


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