Password security lock -walkaround?

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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oeker
Posts: 9
Joined: Sun Feb 15, 2015 2:46 pm

Post by oeker »

My brother is unable to get his P3D login password valid due to a security lock in gmail.

Can he borrow my password to purchase P3D with his credit card and download to his PC?

Thanks!!
Saul
Posts: 3510
Joined: Mon Mar 04, 2013 1:02 pm
Location: Manchester, UK

Post by Saul »

You can make the purchase in your brothers name using your details should be fine, as he will then be the registered user.
oeker
Posts: 9
Joined: Sun Feb 15, 2015 2:46 pm

Post by oeker »

Thanks. To make sure he does not waste money, we go like this:

He logs in with my password.
Put the P3D in the basket - checkout.
In checkout data he uses his own name.
Now question is: what email to use?
His ordinary @live.no ( did not respond to first request)
His new gmail ( ended up with the security locked P3D password)
Create new gmail?
Use my email?

Continue to credit card payment.
Finally - most important, will he receive purchase data if he used his @live.no email?
Will P3D still be security locked if used gmail?

Thanks!
Saul
Posts: 3510
Joined: Mon Mar 04, 2013 1:02 pm
Location: Manchester, UK

Post by Saul »

If he logs on with ur PW and user name that will register to you under your account.
It would be better if your brother has his own logon and you use your card to pay for him so he would be the registered user.

There's no reason why you can't have 2 versions yourself allowing your brother to use your second license.

The choice would be yours.
oeker
Posts: 9
Joined: Sun Feb 15, 2015 2:46 pm

Post by oeker »

The problem is that he is unable to get his own logon.
He has tried for over a week.

He tried a million times to get a password send to .. @live.no.
Then he got a new mail address at gmail.com
Now he was able to register, but his password is locked due to security.

Unfortunately he is more or less committed to buy P3D. While waiting for the login password he purchased a lot of P3D addons, orbx scenery, A2A aircraft.....
And uninstalled FSX and FS9. A lot of work and lost money if has to go back to FSX. Not a happy man ....

oeker
Posts: 9
Joined: Sun Feb 15, 2015 2:46 pm

Post by oeker »

My password and my email - He was able to purchase with his own credit card.

He started downloading, and I emailed him the purchase key.

During install it stopped halfway with error message. I suggested another download with separate files.

Boy - this is a heavy climb!! Seems that the gods not wanting him to have P3D
oeker
Posts: 9
Joined: Sun Feb 15, 2015 2:46 pm

Post by oeker »

Finally - it works!!

:-)
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