Sorry but can't find the 5.3 Hotfix

Any issues, problems or troubleshooting topics related to the Prepar3D website and web apps.
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tres2
Posts: 3
Joined: Sat May 07, 2022 7:24 pm

Sorry but can't find the 5.3 Hotfix

Post by tres2 »

I have been to the Purchased Downloads page repeatedly and have tried to examine it in minute detail but I simply cannot see where to click to get to the hotfix. I am a very experienced simmer, going back to FS4, but that doesn't mean I am particularly smart.

I have had great difficulty getting P 3-D successfully installed, mostly my own fault, and I still have issues like downloaded third-party airplanes which are partially invisible and scenery I have brought in which is doing strange things, again probably my own fault, I'll have more specific questions on those things in due course, but for now I would just like to locate and execute the hot fix see how much it can do.

Any help greatly appreciated.

Tres
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JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: Sorry but can't find the 5.3 Hotfix

Post by JorgenSA »

The current download available on the download page for v. 5 IS v. 5.3 HF2.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
tres2
Posts: 3
Joined: Sat May 07, 2022 7:24 pm

Re: Sorry but can't find the 5.3 Hotfix

Post by tres2 »

Thanks. I had suspected that might be the case, now I have confirmation thank you.
robysax68
Posts: 31
Joined: Fri Apr 22, 2022 3:01 pm

Re: Sorry but can't find the 5.3 Hotfix

Post by robysax68 »

Hi,

unfortunately I still don't find and undestand how can download all p3d v5 and hotfix 1 and 2

The page for my account is forbidden

Can you to put some link ?

Thanks
REGARDS
roberto
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JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: Sorry but can't find the 5.3 Hotfix

Post by JorgenSA »

Roberto,

I am afraid I don't understand your question - if you have purchased v. 5, you should have access to the download page containing v. 5.

The version for download there is v. 5.3 HF2.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
robysax68
Posts: 31
Joined: Fri Apr 22, 2022 3:01 pm

Re: Sorry but can't find the 5.3 Hotfix

Post by robysax68 »

Hi, finally someone who listens to me ". Thank you.
so. I don't have purchase any hotfix or any license or any product P3D.
I want to purchase the PREPARE3D V4 license, for my AEROSOFT v4 A330. But I can't create an account, and the page to recover my information is not available (white),report ceck proxy and firewall .. so I would like to register for credentials, (ID) and license.
Can you help me?
thanks
regards
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JorgenSA
Posts: 6001
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: Sorry but can't find the 5.3 Hotfix

Post by JorgenSA »

As it says in my signature, I am not a Lockheed Martin employee.

You should send an email with all your information to:

licensing@prepar3d.com

They should be able to help you there.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
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