CTD when changing vehikle

[Foxtrot Whiskey]

Good day everybody,
so far i have used the current version of P3DV4.5 together with the A320 and A321 from FSLabs on drive d:.
Since the loading times were extremely long, i completely uninstalled the entire software and reinstalled it on an external SSD.
P3D starts normally with the default scenery, but when changing aircraft to A320 the program crashes to desktop.
Has anyone an idea of ​​the reasons why?
I have to admit that i am not familiar with the labyrinth of the operating system and i hope for successful tips for a layperson.

Best regards
Frank

The event-viewer shows this:
Protocol name: System
Source: Microsoft-Windows-DistributedCOM
Date: 04.12.2021 17:34:48
Event ID: 10016
Task category: None
Level: Warning
Keywords: classic
User: Local service
Computer: DESKTOP-VUFO5PF
Description:
The authorization settings for "Application-specific" do not grant the user "NT AUTHORITY \ Local Service" (SID: S-1-5-19) under the address "LocalHost (using LRPC)" authorization of the "Local Activation" type for the COM server application with the CLSID
{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
and the APPID
{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
Granted "Not Available" (SID: Not Available) in the application container. The security privilege can be changed using the component services administration tool.
Event XML:
<Event xmlns = "http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name = "Microsoft-Windows-DistributedCOM" Guid = "{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName = "DCOM" />
<EventID Qualifiers = "0"> 10016 </EventID>
<Version> 0 </Version>
<Level> 3 </Level>
<Task> 0 </Task>
<Opcode> 0 </Opcode>
<Keywords> 0x8080000000000000 </Keywords>
<TimeCreated SystemTime = "2021-12-04T16: 34: 48.3024859Z" />
<EventRecordID> 190051 </EventRecordID>
<Correlation ActivityID = "{6ef90e7a-893e-4114-ba21-5179b3f47c8a}" />
<Execution ProcessID = "1148" ThreadID = "2384" />
<Channel> System </Channel>
<Computer> DESKTOP-VUFO5PF </Computer>
<Security UserID = "S-1-5-19" />
</System>
<EventData>
<Data Name = "param1"> Application specific </Data>
<Data Name = "param2"> Local </Data>
<Data Name = "param3"> Activation </Data>
<Data Name = "param4"> {6B3B8D23-FA8D-40B9-8DBD-B950333E2C52} </Data>
<Data Name = "param5"> {4839DDB7-58C2-48F5-8283-E1D1807D0D7D} </Data>
<Data Name = "param6"> NT AUTHORITY </Data>
<Data Name = "param7"> Local service </Data>
<Data Name = "param8"> S-1-5-19 </Data>
<Data Name = "param9"> LocalHost (using LRPC) </Data>
<Data Name = "param10"> Not available </Data>
<Data Name = "param11"> Not available </Data>
</EventData>
</Event>

Protocol name: Application
Source: Application Error
Date: 04.12.2021 17:38:49
Event ID: 1000
Task category: (100)
Level: error
Keywords: classic
User: Not applicable
Computer: DESKTOP-VUFO5PF
Description:
Faulting application name: AWC.exe, version: 2.1.16258.0, timestamp: 0x57dc7237
Name of the faulty module: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Error offset: 0x010b34f0
Faulting process id: 0x3e90
Faulting application start time: 0x01d7e92d6a50a0f7
Faulting application path: C: \ Program Files (x86) \ Acer \ Amundsen \ 2.1.16258 \ AWC.exe
Faulting module path: unknown
Report identifier: eb45e902-ba07-4dc6-a59c-b35e62d72d86
Full name of the faulty package:
Application ID relative to the failed package:
Event XML:
<Event xmlns = "http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name = "Application Error" />
<EventID Qualifiers = "0"> 1000 </EventID>
<Version> 0 </Version>
<Level> 2 </Level>
<Task> 100 </Task>
<Opcode> 0 </Opcode>
<Keywords> 0x80000000000000 </Keywords>
<TimeCreated SystemTime = "2021-12-04T16: 38: 49.9205334Z" />
<EventRecordID> 25166 </EventRecordID>
<Correlation />
<Execution ProcessID = "0" ThreadID = "0" />
<Channel> Application </Channel>
<Computer> DESKTOP-VUFO5PF </Computer>
<Security />
</System>
<EventData>
<Data> AWC.exe </Data>
<Data> 2.1.16258.0 </Data>
<Data> 57dc7237 </Data>
<Data> unknown </Data>
<Data> 0.0.0.0 </Data>
<Data> 00000000 </Data>
<Data> c0000005 </Data>
<Data> 010b34f0 </Data>
<Data> 3e90 </Data>
<Data> 01d7e92d6a50a0f7 </Data>
<Data> C: \ Program Files (x86) \ Acer \ Amundsen \ 2.1.16258 \ AWC.exe </Data>
<Data> unknown </Data>
<Data> eb45e902-ba07-4dc6-a59c-b35e62d72d86 </Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Protocol name: Application
Source: .NET Runtime
Date: 04.12.2021 17:38:49
Event ID: 1026
Task category: None
Level: error
Keywords: classic
User: Not applicable
Computer: DESKTOP-VUFO5PF
Description:
Application: AWC.exe
Framework version: v4.0.30319
Description: The process terminated due to an unhandled exception.
Exception information: System.NullReferenceException
at Amundsen.LSM.Load ()
at Amundsen.Program.TimeIntervalElapsed (Boolean)
at Amundsen.Program.Main (System.String [])


Event XML:
<Event xmlns = "http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name = ". NET Runtime" />
<EventID Qualifiers = "0"> 1026 </EventID>
<Version> 0 </Version>
<Level> 2 </Level>
<Task> 0 </Task>
<Opcode> 0 </Opcode>
<Keywords> 0x80000000000000 </Keywords>
<TimeCreated SystemTime = "2021-12-04T16: 38: 49.8580735Z" />
<EventRecordID> 25165 </EventRecordID>
<Correlation />
<Execution ProcessID = "0" ThreadID = "0" />
<Channel> Application </Channel>
<Computer> DESKTOP-VUFO5PF </Computer>
<Security />
</System>
<EventData>
<Data> application: AWC.exe
Framework version: v4.0.30319
Description: The process terminated due to an unhandled exception.
Exception information: System.NullReferenceException
at Amundsen.LSM.Load ()
at Amundsen.Program.TimeIntervalElapsed (Boolean)
at Amundsen.Program.Main (System.String [])



Gerätename DESKTOP-VUFO5PF
Prozessor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 GHz
Installierter RAM 32,0 GB

[JorgenSA]

This exception code from your error reports:

Exception code: 0xc0000005

means that a memory access violation happened.

This is when "something" tries to write to an area of RAM where it does not have access rights. Usually this "something" is an incompatible or badly programmed add-on, but there is no real indication of what the exact cause is.

Jorgen

[Foxtrot Whiskey]

Thank you for your Feedback. What Options do i have to solve the problem? Uninstall everything and start over? Please do not!
Best regards
Frank

[JorgenSA]

No reinstall!!!

This is not a problem with the basic P3D, but "something else". At least, that has been my experience in the past.

What add-ons do you have installed?

Jorgen

[Foxtrot Whiskey]

...these are my add-ons, i have installed:
P3D

SimMarket

BIKF (Keflavik, Island)
LEPA (MK Studios)
LEPA (Justsim)
LEPA (Aerosoft)
LSZH (Zürich)
LGKR (Corfu)
ENVA (Trondheim)
EKCH (Kopenhagen)
EDDC (Dresden)
EDLW (Dortmund)
EDDS (Stuttgart)
LIRN (Neapel)
EDDM (München)
LOWI (Innsbruck)
EDDT (Berlin Tegel)
EDDH (Hamburg)
LEIB (Ibiza)
EGLL (London Heathrow)
EDDF (Frankfurt/Main)
EDDK (Köln)
EDDL (Düsseldorf)
GCRR (Lanzarote)
EGLC (London City)
EGPH (Edinburgh)
LIEO (Olbia)

Activ Sky
Activ Sky Cloud Art

ORBX
Base Pack
Vector
openLC Europe
Trees HD
Germany North
Germany South

FS Dream Team
GSX Ground Service

FSLabs

A321-X-SL
A321-X
A320-X
A320-X-SL

FS2Crew
FSLabs Captain's Set
Ultimate Ground Crew

[JorgenSA]

Hi Frank, quite a number you have there.

I recall seeing postings that there are some updates for the FSLab aircraft, have you applied those?

Jorgen in Flensburg

[Foxtrot Whiskey]

Hi Jorgen,
according to the new FSLabs Control Center, all aircraft are up to date.
I'm at a loss.

[JorgenSA]

Since the error occurs with AWC.exe, then have a look at this article:

http://windowsbulletin.com/files/exe/io ... al/awc-exe

Jorgen

[Foxtrot Whiskey]

Oh dear God, this is going to be a long story. I have to understand all of that first. So far, thanks for your help. I will tell you whether it is the solution to the problem. Have a nice day.

[Foxtrot Whiskey]

Hi Jorgan,
after reading the article, i just moved Acer.Amundsen.awc.exe to another location to see what happened. P3D crashes again after changing aircraft, but the error is no longer displayed in the event viewer. The following error message now appears:
"Name of the faulty application: Prepar3D.exe, version 4.5.14.34698, time stamp: 0x5e94b5c2"
"Faulting module name: C: \ WINDOWS \ System32 \ ucrtbase.dll"

Can you do anything with it?

[Martyson]

@ Foxtrot Whiskey ,

Is your default flight the P3D aircraft F-22 at the default airport KVPS?
If so.
After loading the default P3D flight can you change to other default P3D aircraft without a problem?

[JorgenSA]

Frank, I did a search for:

ucrtbase.dll

and a number of articles came up, discussing this. Based on what I read, the first thing I would do would be a malware scan, then check if there were any C++ Redistributables I didn't have, and finally a Windows Update. But please read the articles found in the search (some even in German) to see if there is something looking like your situation.

Jorgen

[Foxtrot Whiskey]

Hi Vaughan,
I can answer both questions with yes. I did malware scan. Also run a Windows repair program (Reimage).

[Martyson]

Hi Vaughan,
I can answer both questions with yes. I did malware scan. Also run a Windows repair program (Reimage).

@ Foxtrot Whiskey ,
Frank.

Ok, I also have FSlabs A320 but I do not use an external drive in my setup.

If all is ok except when switching to an FSlabs aircraft I would do a post on the FSlabs support forum to see if any other pilots have had the same problem.

Edit:
Is you graphics card an AMD ? ... long shot but I have seen reported problems with AMD and FSlabs A320.