DXGI Error with EA

[airlinetycoon]

When I use EA I always get a DXGI Error Device Hung - Radeon 6900XT on latest driver. I installed 5.2 completely. If I start without EA, no problems, with EA DXGI Hung after 30 seconds. Any ideas?

[airlinetycoon]

I did some investigations about my DXGI Device Hung Errors in v5.2. With default planes planes it works, no problems. With Addon aircrafts like Maddog (offical update released) and for example the NGXU I get this errors. My specs: AMD Ryzen 5900X / Radeon 6900XT

default aircraft with EA = ok

Addon aircraft with EA = Device Hung

Can someone confirm this issue?

[DLH7LA]

Same here, occasionaly I get the DXGI with a default aircraft but heavy scenery / AI as well but with an addon aircraft like the NGXU it almost immediatly crashes with DXGI error.

5.1 HF1 was ultra stable to me, hopefully I am just missing a certain setting or something alike...
Running on i7 9700k / AMD 6800 / 32GB RAM.

[airlinetycoon]

Same here, occasionaly I get the DXGI with a default aircraft but heavy scenery / AI as well but with an addon aircraft like the NGXU it almost immediatly crashes with DXGI error.

5.1 HF1 was ultra stable to me, hopefully I am just missing a certain setting or something alike...
Running on i7 9700k / AMD 6800 / 32GB RAM.

I investigated a bit and found a solution for me. Untick the particle shadows was the trigger.

[DLH7LA]

I tried some more as well, seems like clearing the shaders again did the trick for now, maybe some incompatible shadertool sneeked in after the 5.2 update.

[Mb944]

I thought it was fixed this dxgi

[BelGeode]

Hmmm. I thought I had left this issue behind with 5.0HF2...

Same thing. DXGI error using AMD Radeon VII. Tried with both atmospherics turned on, and turned off. particle shadows off.

[Beau Hollis]

Thanks for posting your findings regarding the particle shadow setting. This issue should be resolved in the coming hot fix. In the mean time, the main cause of this crash can be fixed by modifying one of our shaders. If you open up ParticleDraw.fx in the ShadersHLSL folder, and look for this line (around line 945):

Code: Select all

    #if defined(SHD_ENHANCED_ATMOSPHERICS_BLEND) 

Change it to this:

Code: Select all

  #if defined(SHD_ENHANCED_ATMOSPHERICS_BLEND) && !defined(SHD_VIEW_SHADOW)

After that, just re-launch P3D or reload shaders (if you have that event bound in controls).

We added some additional safeguards in place to prevent other possible AMD driver crash that will be in the hotfix.

Thanks,

[BelGeode]

Thanks for posting your findings regarding the particle shadow setting. This issue should be resolved in the coming hot fix. In the mean time, the main cause of this crash can be fixed by modifying one of our shaders. If you open up ParticleDraw.fx in the ShadersHLSL folder, and look for this line (around line 945):

Code: Select all

    #if defined(SHD_ENHANCED_ATMOSPHERICS_BLEND) 

Change it to this:

Code: Select all

  #if defined(SHD_ENHANCED_ATMOSPHERICS_BLEND) && !defined(SHD_VIEW_SHADOW)

After that, just re-launch P3D or reload shaders (if you have that event bound in controls).

We added some additional safeguards in place to prevent other possible AMD driver crash that will be in the hotfix.

Thanks,

Just copied and pasted in the line of code for line 945 of the ParticleDraw.fx.

I am afraid that is not solving my issue. Still having the same error, whether AE is on or off.

[Beau Hollis]

Sorry this didn't resolve your issue. This specific error only occurred with EA and particle shadow cast both enabled. There are some other fixes coming in the hot fix.

[BelGeode]

Sorry this didn't resolve your issue. This specific error only occurred with EA and particle shadow cast both enabled. There are some other fixes coming in the hot fix.

No problem. Will wait for the hotfix.

[mpni]

Hi beau Hollis
I sended your fix to this post and it seems it works (see at the last answer).
Regards
Michel

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