Trouble with Simconnect

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
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bhorv67
Posts: 216
Joined: Mon Dec 28, 2015 9:17 pm

Trouble with Simconnect

Post by bhorv67 »

What's happening is Simconnect appears to be freezing towards the end of any flight I'm on, and thus affects any add-ons using Simconnect, such as GSX or ProATCx.

Specifically, the Simconnect menu, in how to interact with these 2 add-ons becomes frozen. The last menu that was working is stuck on the screen and won't close. I can move the menu out of the way to complete the flight, but I then have no way to communicate with ProATCx or GSX once on the ground.

Lately I can recreate this issue on just about every flight.
My questions would be:

Is it possible to restart Simconnect during a flight to re-establish communication with GSX and/or PRoATCx?

How do I reinstall Simconnect?
Could anything else be causing this problem?

P3d v5.1 HF1

Thanks
Win 11 22H2/ Asus TUF Z790 wifi d4/i9 13900k/Corsair H150i Elite LCD/32G GSkill Trident Z DDR4 3200/Corsair 1000w psu / EVGA FTW3 RTX3080ti/ASUS VG289Q Display/1T Evo 990 NVMe m.2 (Win)/ 2T 980 EVO Plus NVMe m.2 (p3d 5.3) / Logitech Z5500 /K70 &Glave
mpni
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Joined: Thu Aug 09, 2018 10:37 am
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Re: Trouble with Simconnect

Post by mpni »

Hi
Why do you think simconnect is affected?
regards
michel
bhorv67
Posts: 216
Joined: Mon Dec 28, 2015 9:17 pm

Re: Trouble with Simconnect

Post by bhorv67 »

It's the on screen menu that is run by Simconnect which is freezing on the screen. Once it's there, the screen cannot be closed, none of the selections work. I can move the menu, but not close it.
If I quit ProATCx, the menu will finally close, but the choices on the menu are stuck and nothing can be selected.

If this behavior isn't Simconnect related, what do you propose?
Win 11 22H2/ Asus TUF Z790 wifi d4/i9 13900k/Corsair H150i Elite LCD/32G GSkill Trident Z DDR4 3200/Corsair 1000w psu / EVGA FTW3 RTX3080ti/ASUS VG289Q Display/1T Evo 990 NVMe m.2 (Win)/ 2T 980 EVO Plus NVMe m.2 (p3d 5.3) / Logitech Z5500 /K70 &Glave
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Martyson
Posts: 15173
Joined: Sun Mar 25, 2012 11:08 am

Re: Trouble with Simconnect

Post by Martyson »

bhorv67 wrote: Sat May 15, 2021 3:13 am It's the on screen menu that is run by Simconnect which is freezing on the screen. Once it's there, the screen cannot be closed, none of the selections work. I can move the menu, but not close it.
If I quit ProATCx, the menu will finally close, but the choices on the menu are stuck and nothing can be selected.

If this behavior isn't Simconnect related, what do you propose?
@ bhorv67 ,

Did you install the new version [v1928] of ProAtc which installs a new Simconnect interface?

Have you asked ProAtc forum support?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
bhorv67
Posts: 216
Joined: Mon Dec 28, 2015 9:17 pm

Re: Trouble with Simconnect

Post by bhorv67 »

Martyson wrote: Sat May 15, 2021 3:31 am
bhorv67 wrote: Sat May 15, 2021 3:13 am It's the on screen menu that is run by Simconnect which is freezing on the screen. Once it's there, the screen cannot be closed, none of the selections work. I can move the menu, but not close it.
If I quit ProATCx, the menu will finally close, but the choices on the menu are stuck and nothing can be selected.

If this behavior isn't Simconnect related, what do you propose?
@ bhorv67 ,

Did you install the new version [v1928] of ProAtc which installs a new Simconnect interface?

Have you asked ProAtc forum support?
I do have the latest / 1928 installed.
Wanted to ask here if someone knew a fix first, wasn't sure this was a PATC issue, but I'll post a question to their forum nonetheless.
Win 11 22H2/ Asus TUF Z790 wifi d4/i9 13900k/Corsair H150i Elite LCD/32G GSkill Trident Z DDR4 3200/Corsair 1000w psu / EVGA FTW3 RTX3080ti/ASUS VG289Q Display/1T Evo 990 NVMe m.2 (Win)/ 2T 980 EVO Plus NVMe m.2 (p3d 5.3) / Logitech Z5500 /K70 &Glave
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