RTX 2080Ti error

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
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Indium
Posts: 1
Joined: Thu Apr 08, 2021 7:19 am

RTX 2080Ti error

Post by Indium »

Hi, p3d V5.1, when i start a flight the simulator crash, appears this error: this device (NVIDIA GeForce RTX 2080Ti) stopped working for the following reason: DXGI_ERROR_DEVICE_HUNG." And then the application crashed. When I was flying with the P3D V5 HF2, there is no problem, do you know what happened? Thanks.
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JorgenSA
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Re: RTX 2080Ti error

Post by JorgenSA »

This is a well-known VRAM management issue, which is being worked upon by L-M.

Jorgen
System: i7-7700K@4.66 GHz, ASUS Z170-A motherboard, 16 GB 3200 MHz DDR4 RAM, nVidia GTX 960 w/ 4 GB DDR5 VRAM, Windows 10 Pro.

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Martyson
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Re: RTX 2080Ti error

Post by Martyson »

Indium wrote: Wed Apr 21, 2021 10:27 am Hi, p3d V5.1, when i start a flight the simulator crash, appears this error: this device (NVIDIA GeForce RTX 2080Ti) stopped working for the following reason: DXGI_ERROR_DEVICE_HUNG." And then the application crashed. When I was flying with the P3D V5 HF2, there is no problem, do you know what happened? Thanks.
@ Indium ,

I have an RTX 2080Ti 11GB and no problems.

Just to verify the Nvidia driver:

Nvidia driver issue:

LM is working with Nvidia on driver issues and recommends staying on the previous 461.92 driver in the meantime.

Additional information:

Nvidia drivers (current and older) search/look up is here:
https://www.nvidia.com/en-us/geforce/drivers/
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
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