[RESOLVED] P3D v5.3.15.28131 crash with headhear addon menu

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
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1058105
Posts: 8
Joined: Mon Oct 16, 2017 7:15 pm

[RESOLVED] P3D v5.3.15.28131 crash with headhear addon menu

Post by 1058105 »

Hello,

since I have installed the lastest version I 'm not able to use GSX or request a weather request with active sky.

Indeed each time I open the addon menu in the header, the GSX menu opens, request a weather request with active sky, but each time crash P3D after.

It seems to be a simconnect issue

I'm not able to solve my probleme...

JM
SierraFox5418
Posts: 2
Joined: Mon Jan 10, 2022 10:42 am

Re: P3D v5.3.15.28131 crash with headhear addon menu

Post by SierraFox5418 »

Same problem here... tried some solutions regarding the HTML5 menu issue but no luck...
SierraFox5418
Posts: 2
Joined: Mon Jan 10, 2022 10:42 am

Re: P3D v5.3.15.28131 crash with headhear addon menu

Post by SierraFox5418 »

SierraFox5418 wrote: Mon Jan 10, 2022 10:46 am Same problem here... tried some solutions regarding the HTML5 menu issue but no luck...
I have "kind of" resolved the issue though... I just disabled the HTML5 coded menus in general. It is of course not a satisfactory fix but I'm just waiting for a solution from LM.
I just went to C:\ProgramData\Lockheed Martin\Prepar3D v5 and found "uipanel.cfg"
There I edited the second entry:
[Entry.1]
Title=Default HTML5 UI
Path=HTML5
Required=True
Active=True --->set to False

Save and exit. Next time P3D is loaded, you will find the normal menus working but everything using HTML5 like the ATC window or ActiveSky or SODE will not work - you can still click on ActiveSky Weather Request but nothing will happen.
I don't have a big problem with it since I can also access the weather from outside the sim (AS Wx Web Companion for example) and I don't use the default ATC or SODE very much.
I just had to do this because one time shortly after departure, some kind of menu (I suspect ASP3D) was opening by itself and crashed the whole flight. Before that, I had no issues as long as I didn't open any menus.
Otho Rizz
Posts: 2
Joined: Wed Jan 19, 2022 11:33 am

Re: P3D v5.3.15.28131 crash with headhear addon menu

Post by Otho Rizz »

Hello,

P3Dv5.3HF1
Windows 10 Pro
GC Asus RTX 2080 Ti 11GB

I got an issue with header Add-ons menu too.
I noticed this after installing the Active Sky Beta 8045 version.
When I open the menu /Add-ons/Active Sky request (Shift+F11):
A black window is displayed and then CTD :
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Initially I thought Active Sky was the one involved.
But after uninstalling ASP3D and doing test again with the SODE addon,
exactly the same problem, black window for a short time then CTD :
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Image

I reinstalled P3Dv5.3HF1 and the issue remains.
I noticed that only addons which open a menu window cause this error.
If I call FSUIPC through this menu the program opens properly.

OR
Otho Rizz
Posts: 2
Joined: Wed Jan 19, 2022 11:33 am

Re: P3D v5.3.15.28131 crash with headhear addon menu

Post by Otho Rizz »

Fixed today with P3DV5.3HF2
Thanks to the Prepar3D support team

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