P3DV5 HUNG ERROR WHEN RAIN

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
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moheeb
Posts: 3
Joined: Fri May 07, 2021 2:21 pm

P3DV5 HUNG ERROR WHEN RAIN

Post by moheeb »

Hello
I Get this crash when there is rain any sort of way I treid the registry fix didn't work I also disabled true glass and reallight and also i tried using evant viewer and it dosn't give any informaions

Faulting application name: Prepar3D.exe, version: 5.1.12.26829, time stamp: 0x5fb44f72
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x3870
Faulting application start time: 0x01d7434643195e9d
Faulting application path: E:\Prepar3Dv5\Prepar3D.exe
Faulting module path: unknown
Report Id: df256cca-f9ce-4269-893c-5c7daa1323ec
Faulting package full name:
Faulting package-relative application ID:

my spec:

AMD ryzen 5 2600
RX590 8GB
16gb ram

thanks
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JorgenSA
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Location: 5 NM ENE of EDXF

Re: P3DV5 HUNG ERROR WHEN RAIN

Post by JorgenSA »

Moheeb,

The key to your problem is here in your error report:

Exception code: 0xc0000005

This means that something - most likely an incompatible or badly programmed add-on - is attempting to write to an area of RAM where it has no access rights. Unfortunately, there is nothing that indicates which add-on might be the culprit.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
moheeb
Posts: 3
Joined: Fri May 07, 2021 2:21 pm

Re: P3DV5 HUNG ERROR WHEN RAIN

Post by moheeb »

I will look in to it
moheeb
Posts: 3
Joined: Fri May 07, 2021 2:21 pm

Re: P3DV5 HUNG ERROR WHEN RAIN

Post by moheeb »

its seams like when I turn off anti aliasing I don't get the error anymore but when I turn it on again the error come again, I think the promblem is with AA
Sky_King
Posts: 293
Joined: Mon Jun 12, 2017 3:27 pm

Re: P3DV5 HUNG ERROR WHEN RAIN

Post by Sky_King »

moheeb wrote: Sat May 08, 2021 1:09 pm its seams like when I turn off anti aliasing I don't get the error anymore but when I turn it on again the error come again, I think the promblem is with AA
See https://answers.microsoft.com/en-us/win ... 4b23cbcf02
Gigabyte x670 Aorus Elite AX MB; 7800X3D CPU; Deepcool LT520 Cooler; 64 Gb G.Skill Trident Z5 NEO DDR5; Win11 Pro; 1 Samsung 990 2Tb NVMe SSD: 1 Crucial 4Tb MX500 SSD; 1 Samsung 860 1Tb SSD; Gigabyte 1080ti 11Gb VRAM; Toshiba 43" LED TV @ 4k..
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Martyson
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Joined: Sun Mar 25, 2012 11:08 am

Re: P3DV5 HUNG ERROR WHEN RAIN

Post by Martyson »

Sky_King wrote: Sat May 08, 2021 4:07 pm
moheeb wrote: Sat May 08, 2021 1:09 pm its seams like when I turn off anti aliasing I don't get the error anymore but when I turn it on again the error come again, I think the promblem is with AA
See https://answers.microsoft.com/en-us/win ... 4b23cbcf02
@ Sky_King ,

This topic is about Device Hung your link is about AA quality?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
Sky_King
Posts: 293
Joined: Mon Jun 12, 2017 3:27 pm

Re: P3DV5 HUNG ERROR WHEN RAIN

Post by Sky_King »

Several posts mentioned issues with AA. Can't you read?
Gigabyte x670 Aorus Elite AX MB; 7800X3D CPU; Deepcool LT520 Cooler; 64 Gb G.Skill Trident Z5 NEO DDR5; Win11 Pro; 1 Samsung 990 2Tb NVMe SSD: 1 Crucial 4Tb MX500 SSD; 1 Samsung 860 1Tb SSD; Gigabyte 1080ti 11Gb VRAM; Toshiba 43" LED TV @ 4k..
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Martyson
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Re: P3DV5 HUNG ERROR WHEN RAIN

Post by Martyson »

Sky_King wrote: Sun May 09, 2021 2:58 pm Several posts mentioned issues with AA. Can't you read?
They are about AA quality.

Are you having problems with P3DV5 HUNG ERROR WHEN RAIN ?

I have not see other reports of this problem.
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
rickgo1
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Joined: Thu Nov 05, 2020 4:59 pm

Re: P3DV5 HUNG ERROR WHEN RAIN

Post by rickgo1 »

I have had this problem since start of v5. If I choose EA and run into precip it results in instant device hung. However if EA off there is no problem.
I have a amd rx580 8gb card.
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JorgenSA
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Location: 5 NM ENE of EDXF

Re: P3DV5 HUNG ERROR WHEN RAIN

Post by JorgenSA »

What you are experiencing is a VRAM management issue. This is being worked upon, according to Beau Hollis from L-M.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
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