Ntdl.dll error

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
karine24
Posts: 38
Joined: Thu May 23, 2019 4:20 pm

Re: Ntdl.dll error

Postby karine24 » Thu Mar 26, 2020 10:25 am

Yes 4 days ago.
I haven't test again with PMDG.

I ll do it and say back
Windows 10. I7 8700K 24g ram GTX1080 TI

Martyson
Posts: 7229
Joined: Sun Mar 25, 2012 11:08 am

Re: Ntdl.dll error

Postby Martyson » Thu Mar 26, 2020 10:35 am

Yes 4 days ago.
I haven't test again with PMDG.

I ll do it and say back
Ok,

So you had only a maximum of 3 days of testing with the new Nvidia 442.75.

No other pilots reporting problems with Nvidia 442.75 so far as I know. I did not have problems with the previous Nvidia versions either.

I did a quick test with the default LM F22 and PMDG737NGXu and no problems with Nvidia 442.75 (new P3D shaders loaded).

Info on my Nvidia drivers:
Nvidia driver 26.21.14.4187 old worked well
Nvidia driver 442.19 new 2-14-20 no problems
Nvidia driver 442.50 new 2-27-20 no problems
Nvidia driver 442.59 new 3-16-20 no problems
Nvidia driver 442.74 new 3-20-20 no problems
Nvidia driver 442.75 new 3-26-20 testing now
Best Regards,
Vaughan Martell (KDTW)

karine24
Posts: 38
Joined: Thu May 23, 2019 4:20 pm

Re: Ntdl.dll error

Postby karine24 » Thu Mar 26, 2020 10:57 am

Ok,
Interesting your tests .

For the moment i haven't issu with this driver. But only fly with fslabs.
Windows 10. I7 8700K 24g ram GTX1080 TI

Martyson
Posts: 7229
Joined: Sun Mar 25, 2012 11:08 am

Re: Ntdl.dll error

Postby Martyson » Thu Mar 26, 2020 11:00 am

Ok,
Interesting your tests .

For the moment i haven't issu with this driver. But only fly with fslabs.
Yes, ok.

I am testing now also on my setup.
Best Regards,
Vaughan Martell (KDTW)

karine24
Posts: 38
Joined: Thu May 23, 2019 4:20 pm

Re: Ntdl.dll error

Postby karine24 » Sat Mar 28, 2020 7:27 am

Hi,

What are the results of yours test ?

Because, i have got two crash with NTDl.DLL during two days ?

And now i dont know what could i do.

Thanks you
Windows 10. I7 8700K 24g ram GTX1080 TI

JorgenSA
Posts: 918
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: Ntdl.dll error

Postby JorgenSA » Sat Mar 28, 2020 11:40 am

I seem to remember from some time ago, that FSLabs has issues with versions of the nVidia drivers, in fact they (again if my memory is correct) they said that one should use one particular version of the driver.

Vaughan, is my memory correct here, or am I imagining something?

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB of 2133 MHz DDR4 RAM, nVidia GTX 960 graphics w/ 4 GB DDR5 VRAM, Thrustmaster HOTAS-X, Windows 10 Home

Martyson
Posts: 7229
Joined: Sun Mar 25, 2012 11:08 am

Re: Ntdl.dll error

Postby Martyson » Sat Mar 28, 2020 11:42 am

Hi,

What are the results of yours test ?

Because, i have got two crash with NTDl.DLL during two days ?

And now i dont know what could i do.

Thanks you
I have not had any problems with P3Dv4.5HF2 or Nvidia 442.75.
No other pilots are reporting any problems.

What were you doing / flying when you had the errors?
Which Add-ons were you using?

You could test flying the same route using the P3D default flight (F22 aircraft) without Active Sky. Just a nice day clear sky..
I assume your default flight is the LM F22 at KVPS, correct?
Best Regards,
Vaughan Martell (KDTW)

karine24
Posts: 38
Joined: Thu May 23, 2019 4:20 pm

Re: Ntdl.dll error

Postby karine24 » Sat Mar 28, 2020 4:20 pm

Hi

Yes why not, i ll try it.

But before, i suspect some virus infected the system.
I ve scaned it and found fews virus...
Im doing some tests now after the scan.

Because if i am the only person witch have this error, i don't think that the issue come from P3D.

Thanks you
Windows 10. I7 8700K 24g ram GTX1080 TI

karine24
Posts: 38
Joined: Thu May 23, 2019 4:20 pm

Re: Ntdl.dll error

Postby karine24 » Wed Apr 01, 2020 4:16 pm

Hello ,
I regret having posted this subject on this forum.
For good reason, I fount the problem as to why the file Ndtl.dll crashes P3D.
P3D is not in question and the addons.
I detected some viruses which was present on the system and which overloaded the file NTDL.DLL causing the crash of P3D.
So if someone could delete this post..., because it does not due by P3D in any case.
My apologies for creating this post and thanks to the people who tried to help me.
P3D now works properly.
Thank you
Windows 10. I7 8700K 24g ram GTX1080 TI

Martyson
Posts: 7229
Joined: Sun Mar 25, 2012 11:08 am

Re: Ntdl.dll error

Postby Martyson » Wed Apr 01, 2020 4:28 pm

Hello ,
I regret having posted this subject on this forum.
For good reason, I fount the problem as to why the file Ndtl.dll crashes P3D.
P3D is not in question and the addons.
I detected some viruses which was present on the system and which overloaded the file NTDL.DLL causing the crash of P3D.
So if someone could delete this post..., because it does not due by P3D in any case.
My apologies for creating this post and thanks to the people who tried to help me.
P3D now works properly.
Thank you
You are welcome.

In previous posts I mentioned Nvidia driver 442.75 new 3-26-20 testing now
That was aan editing error.
The correction is : Nvidia driver 445.75 new 3-26-20 no problems

Glad to hear your problem is resolved.
Best Regards,
Vaughan Martell (KDTW)

JorgenSA
Posts: 918
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM NE of EDXF

Re: Ntdl.dll error

Postby JorgenSA » Wed Apr 01, 2020 5:01 pm

Karine24,

Thank you for reporting this issue with the virus, we will have to add a virus scan to our troubleshooting arsenal.

Happy flying -

Jorgen
System: i7-7700K @ 4.66 GHz, ASUS Z170-A motherboard, 16 GB of 2133 MHz DDR4 RAM, nVidia GTX 960 graphics w/ 4 GB DDR5 VRAM, Thrustmaster HOTAS-X, Windows 10 Home

Martyson
Posts: 7229
Joined: Sun Mar 25, 2012 11:08 am

Re: Ntdl.dll error

Postby Martyson » Wed Apr 01, 2020 5:23 pm

@Karine24,

In your previous posts you mentioned you had the Ntdll.dll error using “FS labs, but pmdg too” and that “Ive posted on the forum support microsoft, this error.”

Maybe you could follow up with your specific resolution information to FSlabs, PMDG, Microsoft and this P3D forum as to which virus you found and which virus checker you used to find it?
Best Regards,
Vaughan Martell (KDTW)

karine24
Posts: 38
Joined: Thu May 23, 2019 4:20 pm

Re: Ntdl.dll error

Postby karine24 » Thu Apr 02, 2020 6:32 am

Hi

I used at first windows defender but no results...
After i ve installed free Avast which have detected many virus on the system and disks.
But i can't say the nane of virus because i did put in quarantaine and delete after..
Result i will buy a true antivirus...
Thanks you
Windows 10. I7 8700K 24g ram GTX1080 TI


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