Any issues, problems or troubleshooting topics related to the Prepar3D client application.
Posts: 7
Joined: Sun Oct 28, 2018 2:19 am


Postby atesz76 » Mon Feb 11, 2019 7:38 pm

Hi Guys,

Can you help me with this error?

Log Name: Application
Source: Application Error
Date: 11/02/2019 19:26:17
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Faulting application name: Prepar3D.exe, version:, time stamp: 0x5bfdbb35
Faulting module name: KERNELBASE.dll, version: 10.0.17763.292, time stamp: 0xb51bba8e
Exception code: 0xc0020001
Fault offset: 0x0000000000055549
Faulting process ID: 0x1ce0
Faulting application start time: 0x01d4c23e056eb982
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report ID: 91c1b674-254f-4bb5-a8fb-2bd6b9153464
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="">
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<TimeCreated SystemTime="2019-02-11T19:26:17.317704200Z" />
<Security />
<Data>C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data>

Brad Shiver
Lockheed Martin
Posts: 307
Joined: Fri Mar 17, 2017 3:58 pm

Re: Crash

Postby Brad Shiver » Mon Feb 11, 2019 9:09 pm


The first thing you should try is going through our general debugging steps. This will help us narrow down the issue by eliminating add-ons and generated files as the possible causes for this. You can find them here: ... 2&t=123246

Let us know the results or if you have any questions.


Posts: 38
Joined: Fri Jul 25, 2014 2:38 am

Re: Crash

Postby JasonW » Tue Feb 12, 2019 5:47 pm

Posts: 79
Joined: Mon Nov 25, 2013 3:52 pm

Re: Crash

Postby ppo » Tue Feb 12, 2019 9:18 pm

Same problem here. Kernel base error.
From the look of things, there are no solutions...

Posts: 79
Joined: Mon Nov 25, 2013 3:52 pm

Re: Crash. A solution

Postby ppo » Wed Feb 13, 2019 1:10 am

Well, in my case it has been quite simple to solve.
cmeteo.dll was active, so I de-activated it.
That dll is not compatible with Milviz wx radar.
I knew that but had forgotten about it.
So you install a new Carenado a/c and cmeteo is back on.

Tested with 2 hours of flying with different a/c in rain/snow and all is a ok (for now...)


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