Crashes to Desktop P3dv5 HF1

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unc1rlm
Posts: 93
Joined: Tue Oct 15, 2013 11:09 pm

Crashes to Desktop P3dv5 HF1

Postby unc1rlm » Fri May 01, 2020 3:20 pm

Did a complete reinstall and when it starts to load..it crashes to desktop.

Any ideas?

Thanks,
BobM.

User avatar
Brady Butler
Lockheed Martin
Posts: 965
Joined: Tue May 09, 2017 5:31 pm

Re: Crashes to Desktop P3dv5 HF1

Postby Brady Butler » Fri May 01, 2020 4:49 pm

Hello BobM,

To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps?

http://www.prepar3d.com/forum/viewtopic ... 2&t=123246

If the issue is determined to be caused by an add-on, you will likely want to reach out to the add-on developer for direct support. If they need any support with development, they should not hesitate to contact us.

Regards,
Brady
Brady Butler
Prepar3D® Software Engineer


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