Search found 42 matches

by Kevin Cartrette
Thu Nov 12, 2015 6:58 pm
Forum: Simulation Object Development Questions
Topic: Normal maps problems
Replies: 3
Views: 3740

Re: Normal maps problems

Hey,

Thank you for providing an example that demonstrates this problem, we have resolved this issue and it will be available in the next release.

Thanks,
-Kevin.
by Kevin Cartrette
Mon Oct 19, 2015 5:06 pm
Forum: Miscellaneous
Topic: Lightmaps in stock Mooney Acclaim nearly invisible
Replies: 2
Views: 1398

Re: Lightmaps in stock Mooney Acclaim nearly invisible

Hey,

We have confirmed some night time light maps do not look correct, do you recall what type of emissive mode these panels used in their material? That would help us narrow down the set of material flag combinations of the issue.

Thanks,
-Kevin.
by Kevin Cartrette
Thu May 28, 2015 1:10 pm
Forum: Miscellaneous
Topic: Wildfire retardant effects
Replies: 4
Views: 1030

Hey, My best guess is the scenery surface still doesn't have the platform or the platform isn't correct on the object. I just did another test case of this, with the visualfx tool you can find how to use inside the learning center, with the waterfall effect I set a bounce of 0 to all particles and t...
by Kevin Cartrette
Thu May 21, 2015 10:13 am
Forum: Prepar3D Client Application Questions
Topic: SSAA in Prepar3D.cfg - implementation of SSAA
Replies: 2
Views: 1032

Hey,

No, SSAA setting is not respected because it was never fully integrated.

Thanks,
-Kevin.
by Kevin Cartrette
Sun May 17, 2015 1:33 pm
Forum: Software Development Kit (SDK) Questions
Topic: Does anyone have the P3DOculus.dll file?
Replies: 13
Views: 3182

Hey dbosko69,

Make sure the oculus view is in full screen on the oculus device, by clicking on the oculus view and hitting ALT+ENTER, if it already is you can try turning down settings and see if that helps.

Thanks,
-Kevin.
by Kevin Cartrette
Wed May 13, 2015 2:40 pm
Forum: Scenery Development Questions
Topic: Floating buildings
Replies: 9
Views: 3704

Hey, We believe we resolved the issues of floating buildings across multiple GPU's and screens with the latest installer or fully updated Prepar3D v2. Are you only experiencing floating buildings utilizing third party clients or do you experience this with the default multiplayer experience? Thanks,...
by Kevin Cartrette
Wed May 13, 2015 2:35 pm
Forum: Scenery Development Questions
Topic: P3D V2.2: Effects not loading when loading a saved flight
Replies: 6
Views: 1956

Hey, We believe the issue with effects not showing up for saved files should be resolved in the latest installer or a fully patched and hotfixed Prepar3D v2. There was an issue here with certain textures not being reloaded after you looked away or didn't see an effect for a certain amount of time. T...
by Kevin Cartrette
Mon Apr 27, 2015 5:20 pm
Forum: Miscellaneous
Topic: about screenshot
Replies: 6
Views: 1098

Hey,

The shortcut key by default should still be 'v', it will be placed in your Pictures folder.

Thanks,
-Kevin.
by Kevin Cartrette
Mon Apr 27, 2015 1:14 pm
Forum: Prepar3D Client Application Questions
Topic: Shadow Quality Improvements
Replies: 4
Views: 1691

Hey Avidean, There are a number of settings inside your Prepar3D configuration to control shadows at a more fine grain level then the in game settings. Some are documented inside the Learning Center under Lighting Settings. From the video it seems like your shadow casting distance is set to far for ...
by Kevin Cartrette
Tue Mar 17, 2015 6:12 pm
Forum: Prepar3D Client Application Questions
Topic: CPU Performance Testing
Replies: 19
Views: 4023

Hey,

Volumetric fog is another GPU feature you will want to turn off, if you're attempting removing as much GPU work as possible. As it is computed per pixel for the fog layers, up to three layers, so it does increase shader instruction counts a fair amount.

Thanks,
-Kevin.
by Kevin Cartrette
Tue Mar 17, 2015 10:20 am
Forum: Scenery Development Questions
Topic: How to add collider for a building
Replies: 5
Views: 1955

Hey, The bounding boxes are used internally to do faster clipping calculations, however a crashtree is generated based on the geometry of your object to determine collision detection. The generation of this crashtree structure will happen inside the XtoMDL conversion unless you specify /NOCRASH. The...
by Kevin Cartrette
Sun Mar 15, 2015 1:48 pm
Forum: Prepar3D Client Application Questions
Topic: OPTIMIZE_PARTS - what does it do?
Replies: 54
Views: 12808

Hey, This attempts to optimize multiple parts of a model by combining them into fewer meshes if possible. If you have a complex model that is not already optimized to reduce draw calls etc, this will attempt to do that for you. There is some overhead to this, as it happens at runtime when the model ...
by Kevin Cartrette
Fri Mar 13, 2015 9:11 am
Forum: Miscellaneous
Topic: Wildfire retardant effects
Replies: 4
Views: 1030

Hey bour4bon, I'm unaware of why the effects would not be respecting the ground surface elevation. If you would like the effect to respect the scenery object surface it will need to be created with a platform. If you look inside the SDK about Using Modeling Tools, you can find an example and how to ...
by Kevin Cartrette
Wed Mar 11, 2015 2:32 pm
Forum: Prepar3D Client Application Questions
Topic: GPUTerrain.fx - Try This
Replies: 20
Views: 4316

Hey, The solution I suggested doesn't resolve the issue(even though it is a bug), I was able to reproduce this on one of our test machines. So it is still an open issue we're looking into. It's possible my suggestion may resolve it for some people or it could be driver related as it is relying on dr...
by Kevin Cartrette
Wed Mar 11, 2015 2:27 pm
Forum: Prepar3D Client Application Questions
Topic: Missing or Blurred Textures
Replies: 2
Views: 1105

Hey soulmaril, This issue has appeared for other users related with specific graphic driver releases which broke the tessellated terrain. You may need to update or roll back your graphics drivers to a driver version that doesn't experience this issue. You should be able to search on the forums for w...

Go to advanced search