Search found 3 matches

by jamessburgess
Wed Aug 05, 2020 1:54 pm
Forum: Prepar3D Website and Download Questions
Topic: Please, please help - no answer
Replies: 16
Views: 37845

Re: Please, please help - no answer

Automated response received: Hello, Thank you for contacting the Prepar3D licensing team. We have received your request for licensing support and our team will respond back to you within two business days. (Business days do not include weekends or observed holidays.) Many download and activation pro...
by jamessburgess
Wed Aug 05, 2020 1:50 pm
Forum: Prepar3D Website and Download Questions
Topic: Please, please help - no answer
Replies: 16
Views: 37845

Re: Please, please help - no answer

Kayla,

I will send the email again to the address you provided in your post.
licensing@prepar3d.com

Thank you
James
by jamessburgess
Tue Aug 04, 2020 5:36 pm
Forum: Prepar3D Website and Download Questions
Topic: Please, please help - no answer
Replies: 16
Views: 37845

Please, please help - no answer

Good afternoon
I have an issue with my licence and have described the issue in two separate emails both to the licensing address and the enquiries address but alas I have had no response. Both mails date back more than seven days.

Can someone reach out to me please?

Thanks

James