Search found 6 matches

by BelGeode
Tue Jun 22, 2021 8:33 pm
Forum: Prepar3D Client Application Questions
Topic: DXGI Error with EA
Replies: 11
Views: 14422

Re: DXGI Error with EA

Beau Hollis wrote: Tue Jun 22, 2021 12:43 pm Sorry this didn't resolve your issue. This specific error only occurred with EA and particle shadow cast both enabled. There are some other fixes coming in the hot fix.
No problem. Will wait for the hotfix.
by BelGeode
Tue Jun 22, 2021 10:34 am
Forum: Prepar3D Client Application Questions
Topic: DXGI Error with EA
Replies: 11
Views: 14422

Re: DXGI Error with EA

Thanks for posting your findings regarding the particle shadow setting. This issue should be resolved in the coming hot fix. In the mean time, the main cause of this crash can be fixed by modifying one of our shaders. If you open up ParticleDraw.fx in the ShadersHLSL folder, and look for this line ...
by BelGeode
Sat Jun 12, 2021 1:05 am
Forum: Prepar3D Client Application Questions
Topic: DXGI Error with EA
Replies: 11
Views: 14422

Re: DXGI Error with EA

Hmmm. I thought I had left this issue behind with 5.0HF2...

Same thing. DXGI error using AMD Radeon VII. Tried with both atmospherics turned on, and turned off. particle shadows off.
by BelGeode
Wed Apr 29, 2020 4:30 pm
Forum: Prepar3D Client Application Questions
Topic: V5 CTD on View Change (AMD Radeon RX 5700 XT)
Replies: 261
Views: 506872

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Hello, We are actively working with AMD on resolving this issue. Sorry for the inconvenience and thanks for your patience while we continue to nail down the cause of the issue. Regards, Rob McCarthy This is very good to hear. Please let us know if there is any additional information you need that m...
by BelGeode
Sat Apr 18, 2020 11:40 pm
Forum: Prepar3D Client Application Questions
Topic: V5 CTD on View Change (AMD Radeon RX 5700 XT)
Replies: 261
Views: 506872

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

Beau Hollis wrote: Sat Apr 18, 2020 4:45 pm AMD is looking into it. Their engineers need to known the specific driver version. Can you confirm if it is 20.3.1 or 20.4.1?

Thanks
Latest attempt was with 20.4.1. Prior to that I tried it with 20.3.1. Made no difference unfortunately.
by BelGeode
Fri Apr 17, 2020 8:02 pm
Forum: Prepar3D Client Application Questions
Topic: V5 CTD on View Change (AMD Radeon RX 5700 XT)
Replies: 261
Views: 506872

Re: V5 CTD on View Change (AMD Radeon RX 5700 XT)

I am having the same issue on a Radeon VII. DXGI Hung, and only after changing back to the virtual cockpit view from outside. This is on a completely fresh install with no add-ons yet. I also have Oculus Rift S, but I have not gotten far enough to even activate virtual reality.